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Field Operations Manager Jobs in Federal Way, WA

Via

Field Operations Manager

Tacoma, WA

$70K - $82K/yr

As a Field Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily ...

Via

Field Operations Manager

Tacoma, WA · On-site

$70K - $82K/yr

As a Field Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily ...

Ledcor Group

Field Operations Technician

Seattle, WA · On-site

$52K - $72K/yr

As a skilled Field Operations Technician, you will utilize your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust ...

Ledcor Group

Field Operations Technician

Seattle, WA · On-site

$52K - $72K/yr

As a skilled Field Operations Technician, you will utilize your technical background to work on restoration activities, preventative maintenance, and installation. Your emphasis on building trust ...

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All JobsField Operations JobsField Operations Manager JobsField Operations Manager Jobs in Federal Way, WA

Field Operations Manager information

See Federal Way, WA salary details

$40.8K

$87.5K

$152.4K

How much do field operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for field operations manager in Federal Way, WA is $87,532.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $102,700.00 per year, depending on experience, location, and employer.

What is a field operations manager?

A field operations manager oversees the field staff, or the employees who work outside of the office. Depending on the industry, field operations managers may work with employees who market, sell, and merchandise a company's products, or with field operators who drive and operate heavy machinery. As a field operations manager, your job duties include training employees, coordinating tasks, monitoring performance, setting operational goals, evaluating progress, managing budgets, and reporting to upper-level management. The qualifications for a career as a field operations manager include a bachelor’s degree and several years of experience in the industry in which you wish to work.

What are the key skills and qualifications needed to thrive as a field operations manager, and why are they important?

To thrive as a Field Operations Manager, you need strong leadership, project management, and problem-solving abilities, often supported by a bachelor's degree in business, operations, or a related field. Proficiency with field management software, scheduling tools, and possibly certifications like PMP or Six Sigma are commonly required. Excellent communication, adaptability, and decision-making skills set top performers apart in this role. These competencies are crucial for effectively overseeing field teams, ensuring operational efficiency, and delivering successful project outcomes.

What are some common challenges faced by field operations managers, and how can they be effectively addressed?

Field Operations Managers often encounter challenges such as coordinating dispersed teams, ensuring consistent communication, and adapting quickly to unexpected issues on-site. Effective use of digital management tools, regular team briefings, and clear protocols for reporting and escalation can help address these challenges. Building strong relationships with both field staff and headquarters ensures smoother operations and faster problem resolution, while ongoing training keeps teams aligned with company standards and safety regulations.

What is the difference between Field Operations Manager vs Field Supervisor?

AspectField Operations ManagerField Supervisor
ResponsibilitiesOversees multiple projects, manages teams, develops strategies, and ensures operational efficiencyDirectly supervises on-site workers, manages daily tasks, and ensures safety and quality
Required CredentialsTypically requires a bachelor's degree and management experienceOften requires relevant technical certifications and experience in the field
Work EnvironmentOffice-based with site visits; strategic planningPrimarily on-site, hands-on supervision
Industry UsageCommon in construction, utilities, and infrastructure sectors

The main difference between a Field Operations Manager and a Field Supervisor lies in scope and responsibilities. The manager oversees multiple projects and teams, focusing on strategy and efficiency, while the supervisor manages daily on-site activities and direct workers. Both roles require relevant experience, but the manager typically has broader credentials and a higher-level focus.

More about Field Operations Manager jobs

What cities near Federal Way, WA are hiring for Field Operations Manager jobs?

Cities near Federal Way, WA with the most Field Operations Manager job openings:

Field Operations Manager jobs near you
Infographic showing various Field Operations Manager job openings in Federal Way, WA as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $87,532 per year, or $42.1 per hour.

Field Operations Manager

Via

Tacoma, WA

$70K - $82K/yr

Full-time

Medical, Retirement

Posted 9 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.

As a Field Operations Manager on Via's Transit-as-a-Service (TaaS) Operations team, you'll be responsible for managing operations using our innovative technology platform. You'll manage daily operations while driving continuous improvement and growth of our services.

**This is a fully in-person position with the expectation that you will be onsite 5 days per week**

What You'll Do:

  • Run the daily onsite operations of our service. You'll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
  • Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
  • Guide and support drivers - building strong relationships, addressing concerns, and ensuring they feel equipped to deliver great service.
  • Turn rider and community feedback into tangible improvements, spotting patterns and collaborating with internal teams to make thoughtful and actionable operational improvements.
  • Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
  • Act as the operational bridge between city partners, drivers, and Via central teams to help bring the community's goals to life.

Who You Are:

  • Operationally experienced, with a background in people management, logistics, customer service, or process-oriented work.
  • Relationship oriented, earning trust from drivers, riders, teammates, and city partners through clear communication and follow-through.
  • Hands-on and proactive, preferring to be in the field, learning the service firsthand, and solving problems where they happen.
  • Tactical and strategic, able to problem-solve issues as they come up but also think long term about solutions to mitigate these occurrences.
  • Mission driven, motivated by expanding access to transportation and improving how communities move.
  • Based in the Tacoma area, ready to be onsite 4-5 days a week.

Compensation and Benefits: 

  • Final salary will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Salary Range: $70,000 - $82,500 / year
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.

Ready to join the ride? 

Via is an equal opportunity employer.

Apply