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Field Claims Adjuster Jobs (NOW HIRING)

Join our team as a Field Claims Adjuster in Houston TX! The Field Claims Adjuster is responsible for investigating, evaluating, and resolving insurance claims in the field. This role requires direct ...

Field Claims Adjuster

Charlotte, NC ยท On-site

$70K - $75K/yr

Required Skills & Experience Prior experience as an insurance adjuster Strong proficiency in ... This person will be the face of the company in the field and will manage multiple projects ...

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Field Claims Adjuster information

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$50.5K

$75.9K

$98K

How much do field claims adjuster jobs pay per year?

As of Aug 30, 2026, the average yearly pay for field claims adjuster in the United States is $75,884.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $86,500.00 per year, depending on experience, location, and employer.

What is a field claims adjuster?

Field claims adjusters are insurance professionals who investigate and evaluate insurance claims that require in-person inspection, such as property damage, automobile accidents, or liability claims. They visit sites, interview claimants and witnesses, assess damages, and determine the validity and value of claims. Their work ensures that insurance claims are handled accurately and fairly, balancing the interests of the policyholder and the insurance company. Field claims adjusters often work independently, travel frequently, and must be skilled in communication, negotiation, and problem-solving.

What are the key skills and qualifications needed to thrive as a field claims adjuster?

To thrive as a Field Claims Adjuster, you need a solid understanding of insurance policies, investigative techniques, and claim evaluation, often supported by a bachelor's degree and relevant licensure. Familiarity with claims management software, digital inspection tools, and sometimes certifications like AIC (Associate in Claims) are typically required. Strong communication, negotiation, and problem-solving skills help build trust with policyholders and facilitate fair settlements. These skills and qualifications are vital for accurately assessing losses, managing client expectations, and ensuring efficient claims resolution.

What are some common challenges faced by field claims adjusters, and how can they effectively manage them?

Field Claims Adjusters often encounter challenges such as handling high caseloads, navigating complex or emotional situations with policyholders, and working in varying weather conditions or disaster areas. Effective time management, strong communication skills, and adaptability are crucial for success. Many adjusters find it helpful to stay organized with digital tools and to build strong relationships with colleagues and contractors to streamline investigations and resolutions.

What is the difference between Field Claims Adjuster vs Property Claims Adjuster?

AspectField Claims AdjusterProperty Claims Adjuster
CertificationsAdjuster licenses, certifications like AIC or CPCU often requiredSame certifications as Field Claims Adjuster, often overlapping
Work EnvironmentOn-site at claim locations, in the fieldOffice-based or remote, with site visits as needed
Industry UsageCommonly used in insurance claims processingUsed in property insurance claims, often interchangeably
Job FocusAssessing damages at claim sites, settling claimsEvaluating property damages, estimating repair costs

The main difference is that a Field Claims Adjuster primarily works in the field visiting claim sites, while a Property Claims Adjuster may work both in the office and in the field. Both roles require similar certifications and are integral to property insurance claims processing.

Is it worth becoming a field claims adjuster?

A field claims adjuster evaluates insurance claims on-site, often requiring strong communication, attention to detail, and knowledge of insurance policies. The role offers opportunities for career advancement, flexible schedules, and the potential for competitive pay, especially with experience and certifications like the AIC or CPCU. However, it can involve physically demanding work and exposure to challenging situations, so personal interest in claims investigation and customer service is important.

Which claims adjuster makes the most money?

Senior or specialized claims adjusters, such as catastrophe or large-loss adjusters, tend to earn the highest salaries in the field. These roles often require extensive experience, advanced certifications, and the ability to handle complex or high-value claims, leading to higher compensation compared to entry-level adjusters.
More about Field Claims Adjuster jobs

What cities are hiring for Field Claims Adjuster jobs?

Cities with the most Field Claims Adjuster job openings:

What states have the most Field Claims Adjuster jobs?

States with the most job openings for Field Claims Adjuster jobs include:

Infographic showing various Field Claims Adjuster job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $75,884 per year, or $36.5 per hour.

Field Claims Adjuster

Houston, TX โ€ข On-site

Orion180
Insurance Servicesย โ€ขย 51 - 200 employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago


Job description

CITON Claims Solutions, LLC is a premier provider of claim management and administration services for insurance companies, specializing in efficient and innovative solutions tailored to meet each client's unique needs. With a dedicated team of experts and cutting-edge technology, CITON Claims Solutions, LLC ensures seamless processes, accurate assessments, and prompt resolutions, delivering unparalleled value and peace of mind to our clients.
CITON is located on the beautiful space coast of Melbourne, one of the best places to live in Florida. Melbourne offers affordable housing, transportation, and other amenities, and is in close proximity to major cities such as Orlando, Tampa, and Miami.
CITON Claims Solutions LLC is a subsidiary of Orion180 Insurance Group Inc., and handles Claims Administration, Management, and Investigation.
Join our team as a Field Claims Adjuster in Houston TX!
The Field Claims Adjuster is responsible for investigating, evaluating, and resolving insurance claims in the field. This role requires direct interaction with policyholders, witnesses, and third parties to gather relevant information and assess damage. The adjuster ensures claims are processed efficiently and fairly, in accordance with policy terms and company guidelines.
ROLE AND RESPONSIBILITIES
To perform the job successfully, the individual must be able to perform each essential duty satisfactorily and should demonstrate the following competencies to consistently perform the essential functions of this position. All employees are expected to adhere to and be knowledgeable of Orion180 operations standards, established security/safety rules and requirements for attendance. The requirements listed below are representative of the fundamental knowledge, skill, and/or ability required to perform the job successfully:
  • Conduct on-site inspections and investigations to assess property damage and loss.
  • Interview policyholders, witnesses, and other parties involved.
  • Document findings through photographs, reports, and detailed notes.
  • Analyze insurance policies to determine coverage and liability.
  • Prepare and submit detailed reports on findings and recommendations for claim settlement.
  • Negotiate settlements with policyholders and third parties.
  • Handle dispute resolution.
  • Maintain clear and professional communication with policyholders and other stakeholders.
  • Collaborate with internal teams, such as underwriters and legal advisors, to resolve complex claims.
  • Ensure compliance with state and federal regulations, as well as company policies.
  • Respond to catastrophe locations and markets when needed.

WHAT WE'RE LOOKING FOR:
  • Experience: Minimum of 5+ years in field claims adjusting, with experience dealing with public adjusters.
  • Technical Skills: Proficiency with Xactimate and other Xactware products; strong analytical and problem-solving abilities; familiarity with local building codes and repair processes.
  • Licensing and Certifications: Valid adjuster's license in Georgia; certification or advanced training in claims adjusting (e.g., CPCU, AIC).
  • Insurance Knowledge: Strong understanding of insurance policies and claims processes.
  • Negotiation Skills: Excellent negotiation skills and experience in dispute resolution.

Education:
โ€ข College degree preferred but combination of experience, education, and industry certifications will be considered
Required Experience:
โ€ข Minimum 5 years of field adjusting experience
Preferred Experience
โ€ข 7+ years of field adjusting experience
CITON Claims Solutions LLC is a subsidiary of Orion180 Group Inc., and handles Claims Administration, Management, and
Investigation.
WHAT'S IN IT FOR YOU:
โ€ข Dynamic Environment: Thrive in a dynamic, on-site environment where your expertise drives real results.
  • Competitive Pay: Enjoy a competitive base salary plus performance-based bonuses that reward your contributions when you go above and beyond.
  • Growth Potential: Join a supportive team with a path for growth.
  • Benefits: Medical, dental, vision, 401k, paid holidays, PTO, and more.

The office environment is fast-paced and collaborative. An employee must be willing and able to work their regularly assigned work schedule onsite, and in times of need, be able to work an extended schedule depending on company or departmental needs, project requirements, or customer demands.
While performing general duties for this position, the employee is regularly required to sit, stand, and/or walk around (including the use of stairs). Other demands include the ability to openly communicate with others by talking, listening, comprehending, and reading; being able to lift light objects (<25 lbs); and using standard office equipment such as computers, printers, and phones. In addition, there is an occasional need to bend, twist, or squat down to open/close cabinets and reach for files or other standard office-type objects.
Orion180 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Reasonable accommodations are available for qualified individuals with disabilities during the application process. Applicants who need accommodations may email hr@orion180.com to request assistance.