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Field Case Manager Jobs in West Springfield, MA (NOW HIRING)

Perfect Care Inc.

Case Manager

Hartford, CT · Remote

$20.50 - $26.25/hr

... with money management and provide support in obtaining and maintaining entitlements * Develop ... Bachelor's degree in Human Services, Social Work, Psychology, or related field preferred * Minimum ...

Easter Seals

SSG Fox Case Manager

Wilson, CT · On-site

$54 - $66/hr

Bachelor's Degree in Social Work or related field required * Military service preferred * Experience in Crisis Intervention and Suicide Prevention programming * Strong background in case management ...

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Field Case Manager information

See West Springfield, MA salary details

$17

$33

$42

How much do field case manager jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for field case manager in West Springfield, MA is $33.93, according to ZipRecruiter salary data. Most workers in this role earn between $32.36 and $36.88 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What job categories do people searching Field Case Manager jobs in West Springfield, MA look for?

The top searched job categories for Field Case Manager jobs in West Springfield, MA are:

What cities near West Springfield, MA are hiring for Field Case Manager jobs?

Cities near West Springfield, MA with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in West Springfield, MA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $70,566 per year, or $33.9 per hour.

School Case Manager- MA

Behavioral Health Network

Springfield, MA • On-site

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Job description

Description
Behavioral Health Network (BHN) is the largest provider of behavioral health services in Western Massachusetts and was recognized by The Boston Globe as the 10th best employer in Massachusetts. We are also proud to be a Certified Great Place to Work. BHN is currently seeking a Master's Level Case Manager to join our School-Based Community Service Agency (CSA) team.
What We Offer
  • Comprehensive benefits including health, dental, vision, and retirement match
  • Generous paid time off and holidays
  • Career advancement opportunities with one in three positions filled internally
  • Ongoing training and professional development, including CANS certification support
  • A collaborative and mission-driven work environment
  • Recognition as both a Certified Great Place to Work and one of Massachusetts' Top 10 Employers
What You'll Do
As a Master's Level Case Manager, you will provide direct support to middle school students (grades 6-8) at Chestnut TAG, Impact Prep, and Springfield Legacy Academy who are at risk for emotional, behavioral, or substance use challenges. You'll work with students, families, and school staff to improve outcomes, reduce risks, and support academic success.
  • Maintain a caseload of 15-20 youth and families, providing intensive Wraparound services
  • Conduct comprehensive assessments, including CANS, CRAFFT, SBIRT, and ACES, to identify strengths and needs
  • Develop and update service plans, ensuring family voice and youth engagement
  • Collaborate with Bachelor's level Case Managers for risk management and safety planning
  • Facilitate psychoeducational groups on social skills, emotional regulation, and risk reduction for substance use
  • Provide parent education and skills training sessions throughout the year
  • Deliver support in school, home, and community settings, including after school hours
  • Consult with teachers, school staff, and community providers to coordinate supports
  • Participate in IEP/504 meetings and contribute to treatment planning
  • Track student outcomes, progress, and barriers while maintaining timely documentation
Who You Are
  • Master's degree in Counseling, Psychology, Social Work, or a related field required
  • CANS-MA certification required (or willingness to obtain upon hire)
  • Experience working directly with youth, families, and substance use issues preferred
  • Strong organizational, communication, and facilitation skills
  • Ability to work with culturally diverse populations
  • Knowledge of school-based and community behavioral health resources
  • Comfortable with technology, including documentation systems, word processing, and email
  • Valid driver's license and reliable transportation required
We Hire for Purpose!
Since 1938, BHN has been dedicated to providing high-quality, affordable, and culturally responsive behavioral health services. We believe in supporting our staff with the same compassion and respect we provide to the individuals and families we serve.
How to Apply
If you're a dedicated clinician ready to support youth and families in a school-based setting, we'd love to hear from you! Click "Apply for Job" below or visit www.bhnworks.org to apply today.

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