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Field Case Manager Jobs in Reading, MA (NOW HIRING)

Casa Esperanza

Case Manager

Boston, MA · On-site

$25 - $26/hr

Knowledge of the substance use field, including the AA/NA 12-step philosophy * Strong crisis ... child case management * Experience with motivational interviewing and trauma-informed care ...

Recovery Centers of America

Case Manager

Danvers, MA

$28/hr

A bachelor's degree in social work or a related field, or equivalent experience in human services, is preferred. * Professional experience in both case management and substance use disorder treatment ...

Recovery Centers of America

Case Manager

Danvers, MA · On-site

$28/hr

A bachelor's degree in social work or a related field, or equivalent experience in human services, is preferred. * Professional experience in both case management and substance use disorder treatment ...

Resources for Human Development

CASE MANAGER

Medford, MA · On-site

$23.65/hr

Bachelor's Degree in Human Services or a related field * Minimum one (1) year of case management experience * Experience supporting individuals with intellectual and developmental disabilities (ID/DD)

Dlapiper

Case Manager

Boston, MA · Hybrid

$70.43 - $112/hr

Together. Summary Under the supervision of attorneys, the Case Manager manages a range of ... Bachelor's Degree in paralegal studies, legal studies, or related field. Certificates * For ...

Casa Esperanza, Inc

Housing/Homeless Case Manager

Lawrence, MA · On-site

$21.75 - $26.25/hr

Previous case manager experience in the field of addictions disorders as well as with co-occurring mental health and trauma issues; * Experience in community outreach and case management activities.

Casa Esperanza, Inc

Housing/Homeless Case Manager

Lawrence, MA · On-site

$21.75 - $26.25/hr

Previous case manager experience in the field of addictions disorders as well as with co-occurring mental health and trauma issues; * Experience in community outreach and case management activities.

Recovery Centers of America

Case Manager

Danvers, MA

$28/hr

A bachelor's degree in social work or a related field, or equivalent experience in human services, is preferred. * Professional experience in both case management and substance use disorder treatment ...

NFI Massachusetts

Case Manager

Haverhill, MA · On-site

$21.50/hr

The Case Manager will be responsible for: * Maintain required staffing ratios and provide direct ... Bachelor's degree in Psychology, Social work or a related field preferred but not required. * Valid ...

Massgeneralbrigham

Case Manager

Charlestown, MA · On-site

$69K - $84K/yr

Ideal Candidate: - Case management experience - IRF/acute rehab experience - MA license required ... Qualifications Education Bachelor's Degree Related Field of Study required Can this role accept ...

NFI Massachusetts

Case Manager

Methuen, MA · On-site

$21.50/hr

The Case Manager will be responsible for: * Maintain required staffing ratios and provide direct ... Bachelor's degree in Psychology, Social work or a related field preferred but not required. * Valid ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$70.43 - $112/hr

The Case Manager is a senior-level legal professional responsible for managing substantive and ... Bachelor's degree in Paralegal Studies, Legal Studies, or a related field * 10+ years of paralegal ...

Ignite Human Capital

Case Manager - (Hybrid)

Boston, MA · On-site

$96 - $154/hr

The Case Manager is a senior-level legal professional responsible for managing substantive and ... Bachelor's degree in Paralegal Studies, Legal Studies, or a related field * 10+ years of paralegal ...

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Field Case Manager information

See Reading, MA salary details

$19

$35

$44

How much do field case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for field case manager in Reading, MA is $35.92, according to ZipRecruiter salary data. Most workers in this role earn between $34.23 and $39.04 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What job categories do people searching Field Case Manager jobs in Reading, MA look for?

The top searched job categories for Field Case Manager jobs in Reading, MA are:

What cities near Reading, MA are hiring for Field Case Manager jobs?

Cities near Reading, MA with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Reading, MA as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, 10% Temporary, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $74,724 per year, or $35.9 per hour.

Case Manager

Casa Esperanza

Boston, MA • On-site

$25 - $26/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

About Casa Esperanza
Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.
About the role
The Case Manager provides comprehensive case management and care coordination services for patients and their children enrolled in the LyN Residential Treatment Program. This position supports patients in achieving treatment and recovery goals by coordinating medical, behavioral health, social services, legal, and community resources while ensuring continuity of care and promoting the mission and values of Casa Esperanza.
What you'll do
  • Provide ongoing case management and care coordination for patients and their children.
  • Develop and monitor patient-centered service plans in collaboration with the multidisciplinary treatment team.
  • Coordinate medical, behavioral health, dental, psychiatric, and specialty appointments, transportation, and medication refills.
  • Collaborate with internal departments and external providers to ensure timely access to services.
  • Manage DCF-related responsibilities, including communication, reunification planning, toxicology reporting, child visitation, and collateral contacts.
  • Coordinate referrals to community resources, including housing, DTA, WIC, employment, childcare, parenting services, domestic violence resources, and aftercare support.
  • Assist patients in meeting legal obligations, including court, probation, parole, and other required appointments.
  • Facilitate psychoeducational and recovery-focused groups.
  • Participate in multidisciplinary team meetings, case conferences, supervision, and treatment planning.
  • Maintain accurate and timely documentation in the electronic health record, including progress notes, discharge planning, and case closure documentation.
  • Provide crisis intervention, patient advocacy, and problem-solving to address barriers to treatment and recovery.
  • Maintain confidentiality and comply with all agencies, state, and federal regulations.
  • Perform other duties as assigned.

Qualifications
  • Skills necessary for the position:
  • Ability to work as a team member
  • Ability to work independently
  • Knowledge of the substance use field, including the AA/NA 12-step philosophy
  • Strong crisis management/intervention skills
  • Knowledge of appropriate community resources
  • Strong verbal and written communication skills
  • Ability to communicate with clients and referral sources in a professional manner
  • Strong interpersonal skills and customer service skills
  • Knowledge of computer software, including Microsoft Word and Excel
  • Valid Massachusetts Driver's License
  • Ability to meet the physical and training requirements of the position.

Experience necessary for the position:
  • Experience working in an advocacy role for children and families
  • Experience with homelessness, mental illness, domestic violence, HIV/AIDS, and child case management
  • Experience with motivational interviewing and trauma-informed care, preferred.

Education/Training required:
  • Two years of experience working in social services with a substance abuse population
  • Certified Alcohol and Drug Counselor/Certified Alcohol Counselor required or willingness to obtain within 1 year of hire.
  • Bilingual Spanish/English required with intimate knowledge of the cultural, social, economic, health, and substance abuse factors.
  • CPR Certified

Schedule
  • Onsite
  • Monday - Friday, 8am - 4pm
  • Supervisor: Reports to the Clinical Supervisor

What we offer:
Casa Esperanza Benefits Package:
  • Compensation: $25 - $26/hour
  • 401(k) Retirement Plan: All eligible employees may elect to participate after 1 year of service. Casa Esperanza, Inc. will match a contribution of up to 6% of your annual salary
  • Holiday Pay (12 days per year + 1 floating holiday)
  • Paid Time Off (PTO)-18 days in year one, 20.5 days in year two, 23 days in year five
  • Sick Pay-10 paid days per year
  • Long/Short-Term Disability
  • Paid by Company Life Insurance
  • Health Insurance (Medical, Dental, Vision)
  • Health Reimbursement Arrangement (HRA)
  • FSA/DCA (Flexible Spending Account & Dependent Care)
  • ComPsych Guidance Resources - EAP
  • Educational Opportunities
  • Tuition Remission
  • Employee Ticket at Work (Discounts for Entertainment, Travel, Movies, etc.)
  • Career Advancement Opportunities
  • Increased Salary for Credentials
  • and more...

Physical & Mental Requirements
While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.
At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That's why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Casa Esperanza's EEO Statement
Casa Esperanza is an Equal Opportunity Employer committed to fostering a diverse, equitable, and inclusive workplace. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable federal, state, or local law.
Casa Esperanza, Inc. also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process, please email hr@casaesperanza.org.
The pay range for this role is:
25 - 26 USD per hour (Latinas y Niños Center)

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