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Field Case Manager Jobs in Madison, WI (NOW HIRING)

thg

Sr Field Adjuster

Madison, WI · On-site

$65K - $87K/yr

Independently manage field property claims, including those requiring outside field investigations ... Strong working knowledge of applicable statues, regulations, case law, and third-party legal ...

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Field Case Manager information

See Madison, WI salary details

$18

$34

$42

How much do field case manager jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for field case manager in Madison, WI is $34.31, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $37.31 per hour, depending on experience, location, and employer.

What is a field case manager?

Field Case Managers are professionals who coordinate care and services for individuals recovering from illnesses or injuries, often in workers’ compensation or disability cases. They work in the field, meeting clients in their homes, workplaces, or healthcare settings to assess needs, develop care plans, and ensure clients receive appropriate medical treatment and support. Their goal is to facilitate recovery, help clients return to work or daily activities, and serve as a liaison between clients, healthcare providers, employers, and insurers. Field Case Managers require strong communication, organizational, and problem-solving skills.

What skills and qualifications are needed to thrive as a field case manager?

To thrive as a Field Case Manager, you need a background in nursing, social work, or rehabilitation, typically supported by a relevant degree and professional licensure or certification (such as CCM or CRC). Familiarity with case management software, electronic health records, and communication platforms is essential for coordinating care and documentation. Strong interpersonal skills, problem-solving abilities, and empathy help build trust with clients and collaborate effectively with healthcare providers and insurers. These competencies ensure efficient care coordination, improved patient outcomes, and effective resource utilization in complex, real-world situations.

What are common challenges faced by field case managers, and how can they be addressed?

Field Case Managers often encounter challenges such as coordinating care across multiple providers, managing a high caseload, and addressing the complex needs of clients in diverse environments. To overcome these obstacles, strong organizational skills, effective communication, and the ability to adapt quickly to changing situations are essential. Building strong relationships with healthcare providers and community resources also makes it easier to advocate for clients and ensure their needs are met efficiently.

What is the difference between Field Case Manager vs Medical Case Manager?

AspectField Case ManagerMedical Case Manager
CredentialsTypically requires nursing or social work licensure, certifications varyOften requires nursing, social work, or healthcare-related certifications
Work EnvironmentCommunity settings, patient homes, insurance sitesHospitals, clinics, insurance companies
Employer & IndustryInsurance companies, healthcare providers, government agenciesInsurance companies, healthcare organizations, third-party administrators
Primary FocusAssessing patient needs in the field, coordinating care, ensuring complianceManaging medical claims, coordinating treatment plans, advocating for patients

In summary, Field Case Managers primarily work in the community, focusing on patient assessments and care coordination outside clinical settings. Medical Case Managers typically operate within healthcare facilities or insurance companies, concentrating on medical claims and treatment management. Both roles require healthcare-related credentials and involve patient advocacy, but their work environments and daily responsibilities differ significantly.

How do you become a field case manager?

To become a field case manager, typically you need a relevant bachelor's degree such as nursing, social work, or healthcare administration, along with experience in case management or healthcare settings. Certification as a Certified Case Manager (CCM) or similar credential can enhance job prospects, and strong communication and organizational skills are essential for success in the role.

What are popular job titles related to Field Case Manager jobs in Madison, WI?

For Field Case Manager jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Field Case Manager jobs in Madison, WI look for?

The top searched job categories for Field Case Manager jobs in Madison, WI are:

What cities near Madison, WI are hiring for Field Case Manager jobs?

Cities near Madison, WI with the most Field Case Manager job openings:

Field Case Manager jobs near you
Infographic showing various Field Case Manager job openings in Madison, WI as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $71,355 per year, or $34.3 per hour.

Jefferson CCS Service Facilitator

Professional Services Group

Jefferson, WI • On-site

$23 - $29/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Professional Services Group is now hiring for the Service Facilitator within the CCS Service Facilitation program in Jefferson County! Position will start Monday, October 5th 2026.
Are you passionate about helping individuals and families achieve their greatest potential? Do you want to make a real difference in your community? Apply today to join the PSG team!
JOB SUMMARY:
PSG is a community-based social services organization looking for dedicated mental health and social services professionals like you to join our CCS Service Facilitation program in Jefferson County.
The Service Facilitator provides intensive case management services to children and adults who have a severe emotional disturbance (SED). The CCS Service Facilitation program follows the wraparound model of service delivery to identify needed services and develop multi-disciplinary treatment plans that address both the strengths and needs of the family or individual. As a Service Facilitator, you will collaborate with case managers, family advocates, mental health providers, AODA providers, school support staff, juvenile justice workers, child welfare workers, and other community providers to ensure our clients receive the best possible care.
Apply today to join our mission of empowering individuals and families!
KEY RESPONSIBILITIES OF THE SERVICE FACILITATOR:
  • Create individualized treatment plans for each assigned client.
  • Develop a family support team comprised of formal and informal supports.
  • Facilitate team meetings with service providers, family members, and family supports in which progress of goals and services are monitored.
  • Develop a crisis/safety plan for the client and family.
  • Exercise judgment to intervene as an advocate for clients in emergency and crisis situations.
  • Attend client/family IEP meetings, psychiatry appointments, court proceedings, or other appointments that may require family support or advocacy.
  • Safely transport clients as needed.

SALARY: $23.00-25.00 per hour for applicants with a Bachelor's Degree; $26.00-29.00 per hour for applicants with a Master's Degree
LOCATION: On-site at our office in Jefferson, WI. Local travel is also required to meet with clients within the home and other community spaces throughout Jefferson County, with mileage reimbursement.
SCHEDULE: Full-time 40 hours per week Monday-Friday 8:00am-5:00pm, with occasional evenings as needed to accommodate client availability
WHY WORK WITH PSG/CIP?
  • Be part of a passionate team dedicated to making a difference in the community!
  • Work culture that values not only the well-being of the clients we serve but also our staff
  • Competitive benefits package, including: paid time off and company holidays; health, vision, dental, and life insurance; short-term disability; 401k and profit sharing; pet insurance; and Employee Assistance Program (EAP)
    • One of our medical plan options with employee-only coverage is offered with no monthly premium!

REQUIREMENTS:
  • Must have reliable transportation on a daily basis, a valid driver's license, and automobile insurance.
  • Must have a Bachelor's Degree in Social Work, Psychology, Criminal Justice, or other related fields.
  • A minimum of one year of experience working with the severely emotionally disabled population is required.

Equal Employment Opportunity/M/F/disability/protected veteran status
tags: social work, human services, social services, social worker, case manager, service facilitator, mental health, youth mental health, child mental health. mental health services, wraparound, CCS, comprehensive community services, mental health case manager, social work case manager, at-risk youth, at risk youth, severe emotional disability, severe emotional disturbance, SED, psychology, criminal justice, sociology, child and adult services, family services, case management

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