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Fidelity Customer Service Jobs in Reston, VA (NOW HIRING)

MetroStar

Sr. UI/UX Designer I (6705)

Tysons Corner, VA · On-site

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Washington, DC · On-site

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Reston, VA · On-site

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Reston, VA

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Washington, DC

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Herndon, VA

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

MetroStar

Sr. UI/UX Designer I (6705)

Herndon, VA · On-site

$166K - $202K/yr

You'll translate user and business requirements into high-fidelity designs, create a cohesive ... Value for our customers. If you think you can see yourself delivering our mission and pursuing our ...

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Showing results 41-60

All JobsFidelity Customer Service JobsFidelity Customer Service Jobs in Reston, VA

Fidelity Customer Service information

See Reston, VA salary details

$25.5K

$60.3K

$105.1K

How much do fidelity customer service jobs pay per year?

As of Aug 20, 2026, the average yearly pay for fidelity customer service in Reston, VA is $60,339.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,700.00 and $72,800.00 per year, depending on experience, location, and employer.

What is a Fidelity Customer Service?

A Fidelity Customer Service job involves assisting customers with their financial accounts, answering inquiries, and providing guidance on Fidelity products and services. Representatives help resolve issues, process transactions, and offer support for retirement, investment, and brokerage accounts. Strong communication skills and financial knowledge are essential to delivering excellent customer service and ensuring a positive client experience.

What are the key skills and qualifications needed to thrive in the Fidelity Customer Service position?

To thrive as a Fidelity Customer Service representative, you need strong customer service skills, problem-solving abilities, and a solid understanding of financial products and services, often supported by a bachelor's degree or relevant certifications like the Series 7 or Series 63. Familiarity with CRM software, call management systems, and proprietary financial platforms is commonly required. Excellent communication, patience, and active listening are key soft skills that set top performers apart in this role. These competencies are crucial for delivering accurate guidance, building client trust, and efficiently resolving client inquiries in a fast-paced setting.

What are some typical challenges faced by Fidelity Customer Service representatives, and how are they supported in overcoming them?

Fidelity Customer Service representatives often encounter challenges such as addressing complex financial questions, handling high call volumes, and staying current with evolving products and regulatory requirements. To support team members, Fidelity provides comprehensive training, access to updated knowledge bases, and a collaborative team environment where experienced colleagues and supervisors are available for guidance. Ongoing professional development and regular feedback sessions further help representatives grow their expertise and deliver exceptional client support. This supportive culture ensures employees are well-equipped to deliver outstanding service even when facing demanding situations.

Does Fidelity Customer Service allow work from home?

Fidelity Customer Service roles often offer remote work options, especially for experienced representatives, but availability depends on the specific position and location. Many customer service jobs at Fidelity can be performed remotely with proper equipment and internet connection, and some roles may require in-office presence or hybrid arrangements.

What are entry level positions at Fidelity Customer Service?

Entry-level positions at Fidelity Customer Service typically include Customer Service Associate or Representative roles, which involve assisting clients with account inquiries, transactions, and basic financial guidance. These roles often require strong communication skills, a high school diploma or equivalent, and may offer training on company systems and products.

What are popular job titles related to Fidelity Customer Service jobs in Reston, VA?

For Fidelity Customer Service jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Fidelity Customer Service jobs in Reston, VA look for?

The top searched job categories for Fidelity Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Fidelity Customer Service jobs?

Cities near Reston, VA with the most Fidelity Customer Service job openings:

Fidelity Customer Service jobs near you
Infographic showing various Fidelity Customer Service job openings in Reston, VA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $60,339 per year, or $29 per hour.

Military Office Moves Specialist

Prime Response, Inc.

Arlington, VA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Job Posting

Prime Response, Inc. (PRI) is seeking a Military Office Moves Specialist to provide onsite logistics and warehouse operations support at a large military and Federal facility in Arlington, VA / Washington, DC. As directed, the Military Office Moves Specialist performs a variety of customer service logistics functions. Duties include but are not limited to: Delivering and picking-up material in a professional and courteous manner with minimum disruption to customers. Conducting office moves within the Pentagon and throughout the NCR. Safeguarding and protecting furniture from damage. Inventorying and obtaining signed receipts from authorized agents for all material picked-up and or delivered. Loading and unloading trucks in a careful and professional manner. Support special events by moving, setting up, and tearing down chairs, tables, podiums, bunting, etc. Provides customer assistance in the stock room and warehouses. Makes deliveries of materials and packages to various locations within the National Capital Region. Travels on a truck to make deliveries to other locations in the National Capital Region. Operates handheld computers and Personal Computers to complete transactions, tracking, and inventory in systems of record as required.

Requirements:

  • Required U.S. Citizen
  • Ability to obtain and maintain a government clearance and/or facility badge
  • Valid Driver's License
  • Clean driving record; ability to operate a medium box truck if required
  • Fluent in spoken and written English
  • Minimum of 2–5 years of warehouse, logistics, or related operational experience
  • Experience supporting material handling, inventory, deliveries, or facilities logistics tasks in a structured environment
  • Familiarity with warehouse operations, office moves, or property handling
  • Experience using inventory tracking systems, handheld scanners, or similar tools
  • Ability to operate Material Handling Equipment (MHE) such as dollies, pallet jacks, and hand trucks (forklift experience a plus, if applicable)
  • Basic computer skills for data entry, tracking, and inventory updates
  • Ability to follow written and verbal instructions and complete tasks accurately
  • Strong customer service skills with the ability to interact professionally with building occupants and staff
  • Ability to safely perform physical tasks, including lifting, carrying, and moving furniture and materials
  • Ability to identify damaged items or basic repair needs and take appropriate action

Preferred Qualifications:

  • Prior experience supporting government, military, or federal facility operations
  • Experience with office relocations, furniture handling, or minor furniture repair/maintenance
  • Familiarity with property or asset management systems (e.g., DPAS or similar)
  • Experience supporting warehouse receiving, storage, and distribution function

Benefits:

Comprehensive and Competitive Benefits: Paid Time Off (PTO), sick leave, paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K. PRI is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business needs.

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