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Fidelio Jobs (NOW HIRING)

Kohler Co.

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

KOHLER

Front Desk Agent - Inn on Woodlake

Kohler, WI

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

Kohler Co.

Front Desk Agent, The American Club

Kohler, WI · On-site

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

Kohler Co.

Front Desk Agent, The American Club

Kohler, WI · On-site

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

Kohler Co.

Front Desk Agent - Inn on Woodlake

Kohler, WI · On-site

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

KOHLER

Front Desk Agent, The American Club

Kohler, WI

$14.50 - $18.25/hr

Registering guests in and out of Fidelio property management system. * Blocking guest rooms, preparing guest folios, guest cards, and programming room keys. * Handling all money transactions at the ...

AccorHotel

Spa Experience Coordinator

Sonoma, CA · On-site

Work in Fidelio for all reservation information inquiries. * Follow and adhere to all policies and standards contained in the Sonoma Pact, memos and posted information. * Clock in and out accurately ...

AccorHotel

Spa Experience Coordinator

Sonoma, CA

Work in Fidelio for all reservation information inquiries. * Follow and adhere to all policies and standards contained in the Sonoma Pact, memos and posted information. * Clock in and out accurately ...

FAIRMONT

Spa Experience Coordinator

Sonoma, CA · On-site

Work in Fidelio for all reservation information inquiries. * Follow and adhere to all policies and standards contained in the Sonoma Pact, memos and posted information. * Clock in and out accurately ...

FAIRMONT

Front Office Manager

New York, NY · On-site

Knowledge of Micros-Fidelio Property Management System an asset * Should possess or seek certification in basic first aid * Strong guest service orientation and training skills background required

AccorHotel

Front Office Manager

New York, NY · On-site

$83K - $85K/yr

Knowledge of Micros-Fidelio Property Management System an asset * Should possess or seek certification in basic first aid * Strong guest service orientation and training skills background required

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Fidelio information

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$7

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How much do fidelio jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for fidelio in the United States is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $18.75 per hour, depending on experience, location, and employer.

What is the difference between Fidelio vs Hotel Management Software?

FeatureFidelioHotel Management Software
Primary UseProperty management system for hotelsComprehensive hotel management platform
CredentialsRequires hotel industry knowledge, certifications varyRequires hotel industry knowledge, certifications vary
Work EnvironmentHotel front desk, reservations, managementHotel operations, reservations, billing, reporting
Industry UsageWidely used in hospitality sectorUsed in hospitality, tourism, and event management

Fidelio is a specific hotel management software focusing on property operations, while hotel management software is a broader category that includes various platforms for managing hotel functions. Fidelio is tailored for hotel staff handling reservations, check-ins, and billing, whereas hotel management software may offer additional features like marketing and analytics. Both serve the hospitality industry but differ in scope and specialization.

What are some typical challenges faced by Fidelio system administrators?

Fidelio system administrators often encounter challenges such as managing data accuracy across multiple modules (reservations, billing, housekeeping), ensuring seamless integration with other hotel IT systems, and providing timely support to staff during peak check-in or check-out times. Additionally, they must stay updated with system upgrades and maintain data security standards to protect guest information. Effective communication with various hotel departments is essential to resolve issues quickly and ensure smooth daily operations.

What is a Fidelio?

Fidelio is a widely used property management system (PMS) in the hospitality industry, particularly in hotels. It helps manage various operations such as reservations, check-ins and check-outs, billing, and housekeeping. Fidelio streamlines front desk tasks and integrates with other hotel systems to improve guest experiences and operational efficiency. Staff trained in Fidelio are often responsible for handling guest information, processing payments, and ensuring smooth daily operations.

What are the key skills and qualifications needed to thrive as a Fidelio specialist?

To thrive as a Fidelio Specialist, you need a solid background in hospitality management, front desk operations, and experience with hotel property management systems. Proficiency in using Fidelio PMS software, along with familiarity with reservation, billing, and reporting functions, is typically required. Exceptional customer service, problem-solving skills, and attention to detail help professionals stand out in this role. These skills ensure seamless hotel operations, enhance guest satisfaction, and support efficient property management.
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Fidelio jobs near you
Infographic showing various Fidelio job openings in the United States as of July 2026, with employment types broken down into 80% Full Time, 10% Part Time, 5% Temporary, and 5% Nights. Highlights an 100% In-person job distribution, with an average salary of $36,728 per year, or $17.7 per hour.

Front Desk Agent - Casual, The American Club

KOHLER

Kohler, WI

$14.50 - $18.25/hr

Other

Re-posted 16 days ago

Job description

Location:Kohler, WI 

Opportunity

 Join our guest services team, the heartbeat of our business and the warmth our guests remember long after their stay.  

SPECIFIC RESPONSIBILITIES

  • Providing prompt, courteous and professional guest service in the functions of registration, guest departure, cashiering, reservations and information.
  • Registering guests in and out of Fidelio property management system.
  • Blocking guest rooms, preparing guest folios, guest cards, and programming room keys.
  • Handling all money transactions at the front desk following standard operating procedures.
  • Having knowledge of food and beverage facilities and hours of operation.
  • Posting and recording hotel gift certificates.
  • Being knowledgeable about property and surrounding area, local attractions and shopping services.
  • Adhering to established safety procedures and guidelines.
  • Handling guest complaints.

This is a casual position at The American Club. Shifts will vary between 6:00am and 10:00pm. Weekends are required. 

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