Overview At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in ... Responsibilities Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact ...
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Overview At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in ... Responsibilities Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact ...
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity ... Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact/Call Center) to ...
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity ... Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact/Call Center) to ...
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity ... JOB SUMMARY Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact/Call ...
At Ezee Fiber, you'll do more than build a career; you'll help shape the future of connectivity ... JOB SUMMARY Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact/Call ...
Technical Support Tech I
New Carlisle, IN · On-site
$22.63/hr
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... What are the differences between fiber and copper cables? What is the difference between single ...
Quick apply
Technical Support Tech I
New Carlisle, IN · On-site
$22.63/hr
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... What are the differences between fiber and copper cables? What is the difference between single ...
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... What are the differences between fiber and copper cables? What is the difference between single ...
Responds to telephone calls, email and personnel requests for technical support. Documents, tracks ... What are the differences between fiber and copper cables? What is the difference between single ...
Gateway is creating a leading, national fiber-to-the-home platform. With the support of its ... High School Diploma or equivalent; associate degree or technical certification preferred. * Detail ...
Gateway is creating a leading, national fiber-to-the-home platform. With the support of its ... High School Diploma or equivalent; associate degree or technical certification preferred. * Detail ...
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Quick apply
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Fiber Designer
Denver, CO · On-site +1
$75K - $90K/yr
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Fiber Designer
Denver, CO · On-site +1
$75K - $90K/yr
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Be Seen First
... support or hold relevant industry certifications Company Description Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd ...
Quick apply
Be Seen First
... support or hold relevant industry certifications Company Description Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd ...
Be Seen First
... support or hold relevant industry certifications Company Description Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd ...
Quick apply
Be Seen First
... support or hold relevant industry certifications Company Description Wyyerd Fiber, a subsidiary of Wyyerd Group, is a fiber-to-the-premise internet and related services provider. Put simply, Wyyerd ...
Fiber Designer
Denver, CO · Remote
$75K - $90K/yr
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Quick apply
Fiber Designer
Denver, CO · Remote
$75K - $90K/yr
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Technical Support Rep
Jonesboro, AR · On-site
... class broadband fiber, telecom, video, cloud and data center services. The company has grown ... We are currently looking for a residential Technical Support Representative (TSR) to join our team!
Fiber Designer
Denver, CO · On-site
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Fiber Designer
Denver, CO · On-site
FIBER DESIGNER Department: Operations Reports To: Sr. Fiber Engineer Remote: Yes POSITION SUMMARY ... Technical Support: Provide remote tier-2 and tier-3 technical support for field crews to ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Roanoke, VA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Lancaster, PA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
Technical Support Rep I
Lancaster, PA · On-site
$18/hr
Join Our Team as a Technical Support Representative Be the Reason Customers Stay Connected Do you ... Fiber service areas Ready to Connect? If you're a customer-focused problem solver who enjoys ...
How can your technical skills help mid and large business clients achieve reliable connectivity at ... Support clients on network technologies including Fiber Internet Access, Ethernet, Unified ...
How can your technical skills help mid and large business clients achieve reliable connectivity at ... Support clients on network technologies including Fiber Internet Access, Ethernet, Unified ...
How can your technical skills help mid and large business clients achieve reliable connectivity at ... Support clients on network technologies including Fiber Internet Access, Ethernet, Unified ...
How can your technical skills help mid and large business clients achieve reliable connectivity at ... Support clients on network technologies including Fiber Internet Access, Ethernet, Unified ...
Fiber Technical Support information
See salary details
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
How much do fiber technical support jobs pay per hour?
As of Sep 13, 2026, the average hourly pay for fiber technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.
What are popular job titles related to Fiber Technical Support jobs?
For Fiber Technical Support jobs, the most frequently searched job titles are:
Bilingual Technical Support Representative (Contact/Call Center)
Houston, TX • On-site
Ezee Fiber
• Telecommunications • 51 - 200 employees51 - 200 employees
Full-time
Re-posted 13 days ago
Ezee Fiber rating
7.8
Based on 15 frontline employees who took The Breakroom Quiz
Job description
Overview
At Ezee Fiber, our success is built on delivering Speed, Simplicity, and Service in everything we do. Guided by our core values of Integrity, Compassion, Accountability, and Collaboration, we empower our employees to do the right thing, support one another, take ownership of their work, and work together to deliver exceptional experiences for our customers and the communities we serve.
Responsibilities
Ezee Fiber is seeking a bilingual Technical Support Representative (TSR) (Contact/Call Center) to be part of a team of high-energy, customer-oriented professionals. As the first point of contact for customers with service inquiries, TSR will deliver exceptional support with both technical expertise and a commitment to outstanding customer service.
Qualifications
• Understand telecommunications, infrastructure, and backbone technologies.
• Properly analyze and troubleshoot customer issues.
• Maintain a flexible schedule to meet company demands, including evenings, third shifts, and weekends.
• Focus on delivering an exceptional customer service experience and assist customers with technical questions.
• Document Customer Interactions: Accurately document all customer interactions, troubleshooting steps, and resolutions in the company’s CRM.
• Provide Training and Support: Assist in training new team members in technical procedures and customer service best practices.
• Escalate Complex Issues: Recognize and escalate complex or persistent issues to higher-level technical support or engineering teams when necessary.
• Stay Updated on Product Knowledge: Keep current with new service offers, technology updates, and best practices to deliver informed support.
• Participate in Continuous Improvement: Provide feedback to improve processes and enhance the customer experience, contributing ideas for optimizing support workflows.
• Perform other duties as required.
What Ezee Fiber employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ezee Fiber
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
51 - 200 Employees
Headquarters location
Houston, TX, US