ZipRecruiter

Log In

1

Fiber Technical Support Jobs (NOW HIRING)

Conexon

Technical Support Representative

Kansas City, MO · On-site

... fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet ... The Technical Support Representative will work in a fast-paced in person call center environment ...

Conexon

Technical Support Representative

Kansas City, MO · On-site

... fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet ... The Technical Support Representative will work in a fast-paced in person call center environment ...

Shentel

Technical Support Rep I

Chillicothe, OH · On-site

$18/hr

Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to ... As a Technical Support Representative, you'll be on the front lines of the customer experience ...

Shentel

Technical Support Rep I

Richmond, VA · On-site

$18/hr

Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to ... As a Technical Support Representative, you'll be on the front lines of the customer experience ...

Cart.com

Technical Support Specialist

Groveport, OH · On-site

Fiber connectors (SC/ST/LC) * Familiarity with desktop and mobile platforms - including Windows 10 ... Technical analysis and support * Demonstrated knowledge of basic hardware/software installation ...

Cart.com

Technical Support Specialist

Groveport, OH

Fiber connectors (SC/ST/LC) * Familiarity with desktop and mobile platforms - including Windows 10 ... Technical analysis and support * Demonstrated knowledge of basic hardware/software installation ...

STAHL

Technical Support Manager

Washington, DC · On-site

Technical Support Manager WHO WE ARE: STAHL Companies provides the Program Management for its ... o Fiber optics. Program/Project Experience: o Conceptual and detailed design for submarine or ...

Socket Fiber

Commercial Technical Support

Columbia, MO · On-site

The persons in this position will provide quality technical support to current Socket business customers via phone and e-mail. Socket is a fast-paced, growing company with exceptional opportunities ...

PAR Technology

Technical Support Agent

Technical Support Manager What We're Looking For: Requirements: * 1+ year of Customer Service ... Reliable broadband/fiber internet and access to a backup work location * Networking experience a ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Fiber * POTS * DSL You'll also be responsible for reporting any network issues to management within ...

AMA TechTel

Level II Technical Support

Amarillo, TX · On-site

The Technical Support division provides inbound phone support for AMA TechTel's diverse line of ... Fiber * POTS * DSL You'll also be responsible for reporting any network issues to management within ...

previous pagenext page

Showing results 21-40

All JobsTechnology JobsTelecommunications JobsBroadband Technician JobsFiber Technical Support Jobs

Fiber Technical Support information

See salary details

$14

$26

$44

How much do fiber technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for fiber technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are popular job titles related to Fiber Technical Support jobs?

For Fiber Technical Support jobs, the most frequently searched job titles are:

Technical Support Representative

Kansas City, MO • On-site

Conexon
Telecommunications • 201 - 500 employees
Learn more about Conexonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Description

Conexon Connect is a fast-growing internet service provider that works alongside Rural Electric Cooperatives to deliver and operate advanced fiber-to-the-home (FTTH) networks across the country. Our mission is to bring high-speed internet and phone service to Rural America and ensure exceptional service for every customer we support. Our team is driven by purpose, collaboration, and a commitment to bridging the digital divide. As we expand into additional states and communities, we're seeking team members who are excited to help us make a lasting impact by transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.



The Technical Support Representative will work in a fast-paced in person call center environment providing general support to subscribers of some of the most advanced fiber to the home networks in the world. This representative will take incoming calls or emails from customers and offer resolutions by analyzing, troubleshooting and resolving technical issues. We are looking for a talented technical support representative to join our dedicated team and provide the exceptional customer service that is the foundation of our growing company. You can enjoy the satisfaction of using your skills to help people while working in a positive and encouraging office environment.  



We are currently hiring for the following shifts:


Friday-Monday: 8am-7pm

Friday-Monday: 12pm-11pm

Sunday-Wednesday: 9am-8pm

Sunday-Wednesday: 12pm-11pm

Friday-Tuesday: 9am-6pm

Friday-Tuesday: 2pm-11pm



Location: On-Site

Job Type: Full- time

Schedule: Fixed, some irregular hours may be required 

Overtime: Occasionally 

FLSA Status: Non-Exempt

Travel: No 

Requirements

  • High school diploma or equivalent required
  • Excellent customer service and problem-solving skills
  • Detail oriented individual
  • Strong communication skills and ability to remain calm and professional in all circumstances
  • Ability to multitask between systems and adapt to change
  • Must be able to work independently and with a team
  • Analytical thinker with technical aptitude 


Preferred

  • Associate degree or higher
  • Telecom industry experience a plus
  • Previous customer service/or technical support experience


Job Responsibilities

  • Provide daily support to Conexon clients via phone, email, or chat
  • Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction
  • Interact and coordinate with other departments to resolve customer issues with the ability to determine further action or final completion on customer cases received
  • Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures
  • Collaborate with technical staff and clients to establish goals and objectives for system improvements and upgrades
  • Perform other duties as assigned to fulfill the objectives of this position



 Physical Requirements 

  • Normal office conditions
  • Majority of time spent on the computer and phone


Standard Company Benefits Include

  • Three (3) weeks of paid time off
  • Comprehensive benefits package, including health, dental, and vision coverage
  • Life insurance
  • Short-term and long-term disability insurance
  • Retirement benefits



Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.
Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon's mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.
By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.

Apply