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Fema Customer Service Representative Jobs in Indiana

FastSigns

Customer Service Representative

Indianapolis, IN · On-site

$18 - $25/hr

Paid time off FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training ...

XPO

Customer Service Representative

South Bend, IN · On-site

$22.10/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

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Circle K

Customer Service Representative

Franklin, IN · On-site

$15 - $20.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

West Lafayette, IN · On-site

$15.50 - $21/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Lawrenceburg, IN · On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Brownstown, IN · On-site

$14 - $19/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Charlestown, IN · On-site

$14.75 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsFema Customer Service Representative JobsFema Customer Service Representative Jobs in Indiana

Fema Customer Service Representative information

See Indiana salary details

$9

$17

$25

How much do fema customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for fema customer service representative in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a FEMA Customer Service Representative?

A FEMA Customer Service Representative assists individuals and communities affected by disasters by providing information on disaster assistance programs, answering inquiries, and helping applicants complete necessary forms. They work in call centers or disaster recovery centers, ensuring that survivors receive timely and accurate guidance. The role requires strong communication skills, empathy, and the ability to handle stressful situations professionally.

What are the key skills and qualifications needed to thrive as a FEMA Customer Service Representative?

To thrive as a FEMA Customer Service Representative, you need strong communication skills, attention to detail, and the ability to handle high-stress situations, often backed by a high school diploma or equivalent. Familiarity with FEMA's disaster assistance programs, case management software, and call center systems is commonly required. Patience, problem-solving abilities, and empathy help representatives provide effective support to disaster survivors and work well within a team. These skills ensure accurate information delivery and compassionate service to individuals in crisis, critical for successful disaster relief efforts.

What are some common challenges faced by FEMA Customer Service Representatives during disaster response periods?

FEMA Customer Service Representatives often experience high call volumes and emotionally charged conversations during large-scale disaster responses, which can be both challenging and demanding. Representatives must balance providing accurate information with showing empathy and patience to people under stress or facing loss. Fast-paced environments require adaptability and strong organizational skills as priorities may shift rapidly in response to evolving situations. The role also demands consistent collaboration with other team members and supervisors to resolve complex cases efficiently. Training and support are available to help representatives manage these situations, but resilience and a positive attitude are key to long-term success.

What are popular job titles related to Fema Customer Service Representative jobs in Indiana? For Fema Customer Service Representative jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Fema Customer Service Representative jobs in Indiana look for? The top searched job categories for Fema Customer Service Representative jobs in Indiana are:
What cities in Indiana are hiring for Fema Customer Service Representative jobs? Cities in Indiana with the most Fema Customer Service Representative job openings:
Fema Customer Service Representative jobs near you
Infographic showing various Fema Customer Service Representative job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service Representative

FastSigns

Indianapolis, IN • On-site

$18 - $25/hr

Full-time

Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Paid time off

FASTSIGNS #240301 is hiring for a Customer Service Representative to join our team!
Benefits/Perks:
  • Competitive Pay
  • Paid Vacation and Holidays
  • Performance Bonus
  • Ongoing Training Opportunities

Position Overview
We are looking for a friendly and professional customer service representative who excels at building relationships and thrives in a fast-paced environment. The ideal candidate will bring B2B sales experience, strong communication skills, and a calm, solution-focused approach under pressure.
A Successful FASTSIGNS Customer Service Representative Will:
  • Serve as the first point of contact for inbound calls, emails, and online inquiries
  • Prepare estimates, create proposals, and manage the sales process from inquiry to order fulfillment
  • Collaborate with the production and installation teams to ensure client needs are met
  • Contribute to daily team meetings and sales strategy sessions
  • Build and maintain long-term relationships with B2B clients
  • Make outbound calls and follow up with business clients to generate opportunities and close sales

Ideal Qualifications for FASTSIGNS Customer Service Representative:
  • 2+ years of experience in customer facing roles
  • Friendly, approachable personality with a professional demeanor
  • Strong communication skills via phone and email
  • Ability to stay composed and effective under pressure
  • Organized and detail-oriented, with the ability to manage multiple priorities
  • Comfortable with CRM systems, Microsoft Office, and email platforms
  • High school diploma or equivalent
  • Great listening and organization skills
  • Ability to sit for long periods (4 hours or more)
  • Ability to view a computer screen for long periods (4 hours or more)

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!
Compensation: $18.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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