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Fedex Information Agent Jobs (NOW HIRING)

Commonwealth Hotels

Guest Service Agent

Memphis, TN · On-site

$14.50 - $18.50/hr

... FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming ... Providing Information: Offering information about hotel services, amenities, local attractions, and ...

FedEx

Sr Svc Agent/Non-DOT

Jacksonville, FL · On-site

$88K - $104K/yr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

AR · On-site

$91K - $107K/yr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Philadelphia, PA · On-site

$22.25/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

King Of Prussia, PA · On-site

$21.28/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Harlingen, TX · On-site

$19.34 - $28.27/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Lewiston, ID · On-site

$19.34 - $28.27/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Atlanta, GA · On-site

$94K - $112K/yr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Bismarck, ND · On-site

$98K - $116K/yr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Juneau, AK · On-site

$25.66/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Philadelphia, PA · On-site

$22.25/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Belgrade, MT · On-site

$22.31/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT-3

Irving, TX · On-site

$20.31/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Kodiak, AK · On-site

$23.32 - $32.52/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-Driver

Orlando, FL · On-site

$92K - $108K/yr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

FedEx

Sr Svc Agent/Non-DOT

Moonachie, NJ · On-site

$22.25 - $32.52/hr

Job Duties Provides accurate information and assistance to customers, which includes responding to ... fedex.com. Applicants have rights under Federal Employment Laws: * Know Your Rights * Pay ...

Phenom People

Service Agent Customer Service

Hollywood, FL · On-site

$17.86/hr

... FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona ...

Phenom People

Service Agent Customer Service

Miramar, FL · On-site

$17.86/hr

... FedEx Express prohibits discrimination and harassment against any applicant or employee on the basis of race, color, religion, national origin, citizenship, genetic information, age (except for bona ...

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Showing results 41-60

All JobsFedex Information Agent Jobs

Fedex Information Agent information

See salary details

$38K

$81.8K

$112K

How much do fedex information agent jobs pay per year?

As of Sep 10, 2026, the average yearly pay for fedex information agent in the United States is $81,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a FedEx Information Agent?

FedEx Information Agents are customer service professionals who assist customers with inquiries related to FedEx services, including tracking packages, providing shipping information, and resolving issues or concerns. They typically work in call centers or at FedEx locations, handling phone calls, emails, or in-person requests. Their role is essential in ensuring customers receive accurate and timely information about their shipments and FedEx services.

What skills and qualifications are needed to be a FedEx Information Agent?

To thrive as a FedEx Information Agent, you generally need strong customer service abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with call center software, package tracking systems, and internal FedEx databases is typically required. Excellent communication, patience, and the ability to remain calm under pressure are valuable soft skills in this role. These competencies are crucial to efficiently assist customers, resolve issues, and maintain a positive brand image for FedEx.

What challenges do FedEx Information Agents face and how are they addressed?

FedEx Information Agents often handle a high volume of customer inquiries, which can include tracking shipments, resolving delivery issues, and providing service information. One common challenge is managing time efficiently while maintaining accuracy and a positive attitude, especially during peak shipping seasons. The role requires strong communication skills, patience, and the ability to quickly adapt to changing procedures and technology. To address these challenges, FedEx provides comprehensive training, ongoing support, and access to up-to-date resources, enabling agents to deliver excellent service and troubleshoot problems effectively.

What are popular job titles related to Fedex Information Agent jobs?

For Fedex Information Agent jobs, the most frequently searched job titles are:

Infographic showing various Fedex Information Agent job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $81,805 per year, or $39.3 per hour.

Guest Service Agent

Memphis, TN • On-site

Commonwealth Hotels
Traveler Accommodation • 1 - 5K employees
Learn more about Commonwealth Hotelsexternal

$14.50 - $18.50/hr

Part-time

Re-posted 6 days ago

Job description

Join Our Team at the Courtyard Memphis East Bill Morris Parkway!
The Courtyard Memphis East Bill Morris Parkway is seeking a Part-Time Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent.
About Us:
Working at the Courtyard Memphis East Bill Morris Parkway offers numerous benefits, including professional growth within the globally recognized Marriott brand, access to comprehensive training, and opportunities for career development. Located in the heart of East Memphis, our hotel offers a prime spot for both guests and team members, just minutes from Memphis Airport, FedEx Headquarters, and International Paper. As part of our team, you will help create a welcoming environment, whether it is serving delicious meals at our Courtyard Bistro or supporting successful business and private events in our flexible venue. Our convenient location ensures easy access to the airport and downtown Memphis attractions, making every day an exciting experience. If you are looking to build your career in a fast-paced, supportive setting, we would love to welcome you to Courtyard Memphis East Bill Morris Parkway!
Why This Role?
Working as a Part-Time Hotel Guest Service Agent, Front Desk Agent or Front Desk Clerk at the Courtyard Memphis East Bill Morris Parkway offers a rewarding opportunity to be part of a dynamic hospitality team. The Part-Time Hotel Guest Service Agent, Front Desk Agent, or Front Desk Clerk allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you'll interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills.
What's In It for You?
Exclusive Discounts: Hotel, food, and beverage savings for personal travel
Professional Growth: Online training courses
Additional Support: Employee Assistance Program, jury duty leave, bereavement leave, and more
Key Responsibilities for the Part-Time Hotel Guest Service Agent, Front Desk Clerk or Front Office Agent include:
  • Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience.
  • Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records.
  • Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations.
  • Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly.
  • Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans.
  • Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction.
  • Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS).
  • Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience.
  • Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity.

What We are Looking for in a Part-Time Hotel Guest Service Agent, Front Desk Clerk, or Front Office Agent:
  • Previous experience in customer-facing roles, such as in hospitality, retail, or food service, is often required or preferred. Strong interpersonal skills and a focus on delivering exceptional service are essential.
  • Familiarity with using computers and software systems, especially reservation or property management systems (PMS)
  • Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly.
  • Experience handling guest complaints or resolving conflicts calmly and effectively is an asset.
  • Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job.
  • Hospitality or Front Desk Experience (Preferred)
  • A high school diploma or equivalent
  • Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands.

Applicants should have the flexibility to work weekends & holidays
Why Commonwealth Hotels?
Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results.
Explore Our Hotel:
https://www.marriott.com/en-us/hotels/memcd-courtyard-memphis-downtown/overview/
At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employ

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