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Fbo General Manager Jobs in Minnesota (NOW HIRING)

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Fbo General Manager information

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$33.3K

$64.3K

$97.9K

How much do fbo general manager jobs pay per year?

As of May 28, 2026, the average yearly pay for fbo general manager in Minnesota is $64,264.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,900.00 and $73,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an FBO General Manager, and why are they important?

To thrive as an FBO General Manager, you need strong leadership, operational management experience, and a background in aviation services, often supported by a bachelor’s degree in business or aviation management. Familiarity with aviation management software, safety compliance systems, and budgeting tools is typically required. Exceptional customer service, problem-solving abilities, and effective communication are vital soft skills that set top performers apart. These skills ensure efficient FBO operations, regulatory compliance, customer satisfaction, and sustained business growth in a competitive aviation environment.

How does an FBO General Manager typically collaborate with other airport stakeholders to ensure smooth operations?

As an FBO General Manager, you will frequently coordinate with airport authorities, fuel suppliers, maintenance crews, and flight departments to ensure seamless service delivery. Effective communication and strong relationship-building are crucial, as you’ll be responsible for aligning your team’s activities with airport regulations and customer expectations. Regular meetings, operational briefings, and collaborative problem-solving are common, allowing you to address issues quickly and maintain high service standards. This collaborative environment helps foster trust and positions your FBO as a reliable partner within the airport ecosystem.

What are FBO General Managers?

FBO General Managers are professionals responsible for overseeing the operations of a Fixed Base Operator (FBO) facility at an airport. They manage staff, ensure customer satisfaction, oversee maintenance and fueling services, and maintain compliance with safety and regulatory standards. Their role also includes financial management, business development, and building relationships with airport authorities, clients, and vendors. The position requires strong leadership, industry knowledge, and excellent communication skills to ensure the FBO runs efficiently and profitably.

What is the difference between Fbo General Manager vs Fbo Operations Manager?

AspectFbo General ManagerFbo Operations Manager
ResponsibilitiesOversees all FBO operations, strategic planning, staff management, and customer serviceManages daily operational activities, staff scheduling, and service quality
CredentialsExperience in aviation management, leadership skills, often a relevant certificationOperational experience in aviation, strong organizational skills, relevant certifications
Work EnvironmentExecutive office, airport facilities, leadership meetingsAirport ramp, terminal, operational areas
Industry UsageCommonly used in large FBOs and aviation companiesUsed in daily operational management within FBOs

The Fbo General Manager focuses on strategic leadership and overall FBO management, while the Fbo Operations Manager handles daily operational tasks. Both roles require aviation experience and relevant certifications, but the General Manager has broader responsibilities overseeing the entire facility.

What are popular job titles related to Fbo General Manager jobs in Minnesota? For Fbo General Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Fbo General Manager jobs in Minnesota look for? The top searched job categories for Fbo General Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Fbo General Manager jobs? Cities in Minnesota with the most Fbo General Manager job openings:
Fbo General Manager jobs near you

CS - Customer Service Manager Job

Atlantic Aviation FBO Services, Inc.

Blaine, MN

Full-time

Posted 10 days ago

Job description

CS - Customer Service Manager JobBlaine, MN
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Why You'll Love This Job
Did you ever want to work in aviation but didn't know how to break into the industry? Do you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in the industry? Did you ever wish that you could work for a company where you could grow your career? If so, Atlantic Aviation just may be the employer for you!
Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations - from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is "local everywhere" - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.
Website http://www.AtlanticAviation.com
Responsibilities
We are seeking self-motivated, safe, positive, enthusiastic, goal oriented individuals for immediate openings as a Customer Service Manager (CSM). Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft. Our CSMs provide the oversight for the customer service support for these aircraft. Some examples include:
  • Directly supervise Customer Service staff as relates to adherence to uniform program, general appearance, proper radio and phone procedures and all other policies and procedures. Engaging in customer relations whenever possible to establish and maintain a rapport with new and repeat customers.
  • Train, coach, evaluate, and develop subordinate staff in accordance with established procedures.
  • Develop and maintain customer relationships. Encourage upselling of fuel to all customers and maintenance and adherence to all customer service polices and procedures. Organize periodic departmental meetings and design other communication flows between staff and management.
  • Manage CSR work schedules and recommend appropriate staffing levels to the Operations Manager or General Manager.
  • Conduct performance reviews of Customer Service staff on a probationary and annual schedule; exercising praise and disciplinary action when necessary.
  • Assist in recruiting and interviewing for CSR positions.
  • Assist in sales initiatives.
You will get the opportunity to interact with many large corporations' flight departments and high profile clients. Customer service is of the highest priority, as well as professional and safe service.
Qualifications
  • Bachelor's degree in related field, or equivalent combination of training and experience.
  • Minimum of 18 years of age.
  • Previous customer service experience.
  • Excellent communication skills, both written and oral.
  • Good organizational skills.
  • Must maintain a valid state driver's license.
  • Ability to comprehend and perform basic math calculations with minimal errors.
  • Proficiency in use of MS Office applications including Word, Excel and Outlook.
  • Flexible work schedule may include working overtime, nights, on weekends, holidays, and be on call.

We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer We maintain a drug-free workplace and perform pre-employment substance testing Qualified applications with criminal history will be considered for employment
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