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Fax Server Jobs in Rochester, NY (NOW HIRING)

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Fax Server information

See Rochester, NY salary details

$5

$15

$30

How much do fax server jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for fax server in Rochester, NY is $15.09, according to ZipRecruiter salary data. Most workers in this role earn between $10.19 and $17.07 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a fax server administrator?

To thrive as a Fax Server Administrator, you need a solid understanding of network administration, server management, and troubleshooting, typically supported by relevant IT certifications or experience. Familiarity with fax server software (such as RightFax or GFI FaxMaker), Windows or Linux server environments, and integration with email systems is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you respond quickly to issues and coordinate with end users. These skills ensure reliable fax operations, minimize downtime, and maintain secure and efficient document transmission within an organization.

What are the common challenges faced by professionals managing fax server operations, and how can these be effectively addressed?

Professionals managing fax server operations often encounter challenges such as ensuring reliable transmission, maintaining security of sensitive documents, and integrating fax systems with modern digital workflows. To address these, it’s important to regularly update and monitor server software, implement strict access controls, and establish robust backup procedures. Additionally, collaborating closely with IT and support teams helps to quickly resolve technical issues and adapt to evolving organizational needs. Continuous training and staying informed about new compliance standards also contribute to smoother operations.

What is the difference between Fax Server vs Fax Technician?

AspectFax ServerFax Technician
Required CredentialsIT certifications, network knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentOffice, data centers, IT departmentsClient sites, office, technical support centers
Employer & Industry UsageIT companies, large organizationsTelecom, office support, technical services
Common Search & ComparisonSystem setup, network integrationDevice repair, troubleshooting

The main difference is that a Fax Server manages and routes faxes digitally within an organization's network, requiring IT and network skills. In contrast, a Fax Technician focuses on maintaining and repairing fax hardware and troubleshooting issues. Both roles are essential in environments that rely on fax communication but serve different functions within the workflow.

What is a fax server?

Fax servers are specialized software or hardware systems that manage the sending, receiving, and storage of faxes electronically over a network. They allow organizations to send and receive faxes digitally, eliminating the need for traditional fax machines and paper documents. Fax servers improve efficiency by integrating with email and document management systems, enhancing security and archiving capabilities. This technology is commonly used in businesses that require secure and reliable document exchange.
What are popular job titles related to Fax Server jobs in Rochester, NY? For Fax Server jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Fax Server jobs in Rochester, NY look for? The top searched job categories for Fax Server jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Fax Server jobs? Cities near Rochester, NY with the most Fax Server job openings:
Fax Server jobs near you
Infographic showing various Fax Server job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $31,384 per year, or $15.1 per hour.

Helpdesk Analyst

Wellington Steele & Associates

Rochester, NY • On-site

$40K - $55K/yr

Contractor

Re-posted 24 days ago

Job description

Help Desk Administrator

Compensation depends on expereince: Range from $40k-$55k

Position Objective:

The Help Desk Administrator position is primarily responsible to ensure all employees’ help desk related concerns are attended to on a timely basis and to assist with the company’s internal and external IT infrastructure and processes. She/he will interface with all departments and all levels of management on a daily basis.

 

Duties & Responsibilities:

  • Provide tier 1 and tier 2 support and troubleshooting for end-users, using internal ticketing system to track work and escalate when appropriate
  • Provide internal end-user support and training for Windows-based desktops, software and peripherals
  • Generate and update support documentation
  • User on-boarding and off-boarding
  • Diagnose and resolve basic network support requests, such as connecting an end user device to an SSID, checking for a valid IP address or ethernet connectivity.
  • Ability to evaluate new technology for compatibility with current system, processes and procedures
  • Workstation life-cycle management, including deployment, upgrades, maintenance and decommissioning
  • Maintains asset tracking and IT inventory
  • Basic system administration and monitoring of Windows workstations and Windows servers, both virtual and physical
  • Assist with application, hardware or system rollouts as needed

Qualifications/Experience:

  • Strong technical skills with PC’s
  • Ability to explain technical concepts to non-technical users with approachability and empathy
  • Experience with installing and troubleshooting hardware and software issues.
  • Basic understanding of networking concepts and protocols (DHCP, DNS, TCP/IP)
  • Strong knowledge of Microsoft Office products, Windows 7,8 and 10 Operating Systems.
  • Experience and knowledge with email system fundamentals.
  • Experience with Wi-Fi technology and standards.
  • Excellent communication, time management and organizational skill with strong attention to detail.
  • Ability to solve problems and interpret variables in situations where only limited standardization exists
  • Ability to learn and support new applications
  • Self-motivated and able to work without direct supervision or as part of a team.
  • A+, Net+ or MCP certifications are a plus.

Tools & Equipment:

  • PC, printer, telephone, fax machine, copier, and other office equipment.

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