1

Fax Server Jobs in Reston, VA (NOW HIRING)

Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in * Log a ... Strong server and data communications background is a must * Troubleshoot and triage service ...

Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in * Log a ... Strong server and data communications background is a must * Troubleshoot and triage service ...

Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in * Log a ... Strong server and data communications background is a must * Troubleshoot and triage service ...

Sr. DevOps Engineer

Chantilly, VA · On-site

$133K - $171K/yr

Deploying, managing, and operating Windows and Linux servers IIS and Active Directory Terraform ... 0305 | Fax (732) 873-9075 www.tricolor.com | Certified Minority Business Enterprise (MBE ...

Network Support Technician

Fairfax, VA · On-site

$55K - $72K/yr

... servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines ...

... servers, network storage arrays and tape backup units. * Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines ...

Communicate using varying tools, including but not limited to telephone, fax machine, written logs, email, computer, network server, and smart phone. * Ability to read and understand blueprints.

We provide high-level government leaders with reliable secure voice, video, and fax communications ... servers, and video control systems. * Testing and evaluation of video endpoint devices and ...

Showing results 41-60

Fax Server information

See Reston, VA salary details

$5

$15

$32

How much do fax server jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for fax server in Reston, VA is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $10.77 and $18.03 per hour, depending on experience, location, and employer.

What is a fax server?

Fax servers are specialized software or hardware systems that manage the sending, receiving, and storage of faxes electronically over a network. They allow organizations to send and receive faxes digitally, eliminating the need for traditional fax machines and paper documents. Fax servers improve efficiency by integrating with email and document management systems, enhancing security and archiving capabilities. This technology is commonly used in businesses that require secure and reliable document exchange.

What are the key skills and qualifications needed to thrive as a fax server administrator?

To thrive as a Fax Server Administrator, you need a solid understanding of network administration, server management, and troubleshooting, typically supported by relevant IT certifications or experience. Familiarity with fax server software (such as RightFax or GFI FaxMaker), Windows or Linux server environments, and integration with email systems is essential. Strong problem-solving abilities, attention to detail, and effective communication skills help you respond quickly to issues and coordinate with end users. These skills ensure reliable fax operations, minimize downtime, and maintain secure and efficient document transmission within an organization.

What are the common challenges faced by professionals managing fax server operations, and how can these be effectively addressed?

Professionals managing fax server operations often encounter challenges such as ensuring reliable transmission, maintaining security of sensitive documents, and integrating fax systems with modern digital workflows. To address these, it’s important to regularly update and monitor server software, implement strict access controls, and establish robust backup procedures. Additionally, collaborating closely with IT and support teams helps to quickly resolve technical issues and adapt to evolving organizational needs. Continuous training and staying informed about new compliance standards also contribute to smoother operations.

What is the difference between Fax Server vs Fax Technician?

AspectFax ServerFax Technician
Required CredentialsIT certifications, network knowledgeTechnical certifications, troubleshooting skills
Work EnvironmentOffice, data centers, IT departmentsClient sites, office, technical support centers
Employer & Industry UsageIT companies, large organizationsTelecom, office support, technical services
Common Search & ComparisonSystem setup, network integrationDevice repair, troubleshooting

The main difference is that a Fax Server manages and routes faxes digitally within an organization's network, requiring IT and network skills. In contrast, a Fax Technician focuses on maintaining and repairing fax hardware and troubleshooting issues. Both roles are essential in environments that rely on fax communication but serve different functions within the workflow.

What are popular job titles related to Fax Server jobs in Reston, VA?

For Fax Server jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Fax Server jobs in Reston, VA look for?

The top searched job categories for Fax Server jobs in Reston, VA are:

What cities near Reston, VA are hiring for Fax Server jobs?

Cities near Reston, VA with the most Fax Server job openings:

Infographic showing various Fax Server job openings in Reston, VA as of August 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $33,091 per year, or $15.9 per hour.

Help Desk Specialist II

NuAxis Innovations LLC

Washington, DC • On-site

Full-time

Posted 9 days ago


Job description

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.
Technology is our Passion. People are our Purpose.
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Help Desk Specialist II for a full-timeposition.
Job Summary:
The Service Desk Specialist must possess and apply expertise on multiple complex work assignments. Assignments may be broad in nature, requiring originality and innovation in determining how to accomplish tasks. The Service Desk Specialist is required to meet contract Service Level Agreements (SLAs) for incident Response, Update, Handoff, and Resolution times. The Service Desk Specialist must follow published Standard Operating Procedures (SOPs) and Knowledge Base Articles (KBAs), but may also be called to perform additional activities, developing methodology and presenting solutions to problems. Must contribute to deliverables and performance metrics where applicable. The Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier I, such as surges in high call volume, Tier II resources may be partially or fully diverted to Tier I support
Essential Functions:
  • Provide onsite desk-side and remote technical support. The onsite support may require local travel
  • Intercept and manage customer IT service requests via telephone, fax, e-mail, or walk-in
  • Log a service ticket for every customer interaction regardless of the mode of communication (email, phone, fax, or walk-in)
  • Provide infrastructure monitoring and critical events management support for MEMC. Proactively identify and escalate issues within WMATA's environments using existing processes and suite of enterprise monitoring tools within MEMC. Tier II resources supporting this function must have a strong understanding of all layers of the OSI model, network devices and enterprise monitoring tools. Strong server and data communications background is a must
  • Troubleshoot and triage service requests face to face and/or via remote access
  • Resolve service tickets or escalate to other support entities as needed and within SLA parameters.
  • Support WMATA's PC Refresh Program. The program includes but is not limited to: replacing old computers with new computers provided by WMATA; migrating data and settings from old computers to new computers; scheduling appointments with respective customers; performing surveys for quality assurance purposes and other administrative duties as needed
  • Support computer and peripheral moves for customers moving offices or cubicles to new location
  • Provide special services that include on-site moves, Endpoint hardware set up and support, and projector support and installation, site and station manager kiosk support
  • Perform endpoint device imaging
  • Responds and diagnoses problems through discussion with users and hands on assistance
  • Provides on-site support to end users on a variety of issues
  • Identifies, researches, and resolves technical problems.
  • Responds to tickets assigned by Tier 1.
  • Ensures all assigned tickets are updated and moving towards a successful resolution in a manner that meets or exceeds SLAs.
  • Documents, tracks, and monitor tickets to ensure a timely resolution.
  • Provides second-tier support to users' applications or hardware issues.
  • Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems
  • Simulates or recreates user problems to resolve operating difficulties.
  • Recommend systems modifications to reduce user problems.
  • Performs Moves, Adds and Changes (MAC)
  • Travel is required, up to 50%. Selectees may be required to drive their personal vehicle to various nearby government locations (up to four hours away), to provide on-site support. Travel will be reimbursed

Education/Certification
  • Required: (or can obtain within 60 days of hire) Microsoft Office Specialist certification for Office 2007 or later.
  • Required: One of the following. ITIL v3 Foundations, Help Desk Institute's HDA, CSR, or other IT industry certification.
  • Knowledge Requirements:
  • Microsoft network or enterprise support
  • Active Directory
  • Microsoft Office 2010
  • Office 2013
  • Office 365
  • Blackberry
  • MaaS360
  • NetIQ Directory Resource Administrator (DRA)
  • Systems Center Configuration Manager (SCCM)
  • Cisco AnyConnect
  • Citrix XenDesktop
  • Junos Pulse
  • NetScreen VPN
  • BMC Remedy 7.5 or 8.1 employing Incident Management (IM), Knowledge Repository (KR), Service Request (SR), Problem Management (PM), and Service Level (SL) modules

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!
Our Profile:
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed.Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More.
NuAxis is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background investigation. Learn More about our Benefits and Culture!
#NAI #DICE