Fast Food Operations Director Jobs in Phoenix, AZ

General Manager

We are not your everyday fast food franchisee. We care! We are a freaky F.A.S.S.T. growing Jimmy John's franchisee looking for freaky F.A.S.S.T. General Managers to help manage our freaky fun team while ensuring freaky fresh sandwiches and a freaky clean store. At Jimmy John's, you will find yourself as part of a culture that offers competitive wages and benefits, opportunities for advancements and growth, along with one freaky fun place to work. We don't just do fast food; we do food... F.A.S.S.T!

As a General Manager, you are key to our business. You will manage all functions of the restaurant to ensure fast, accurate, world-class customer service and the fulfillment of orders with high-quality products while ensuring restaurant profitability, cleanliness, and organization. You will achieve sales goals, develop your employees, maintain retention, and ensure all systems are efficiently in place.

Duties and Responsibilities

• Manages a staff of Assistant Managers and approximately 3-15 employees depending on location.
• Assigns, oversees, and evaluates work for compliance.
• Manage hiring, training, evaluating, discipline, and termination of employees.
• Provides on the job training and coaching for new employees.
• Delegates, and is responsible for, the ordering, receipt, storage, and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
• Assists in the supervision, preparation, sales, and service of food.
• Forecasts food items by estimating what amount of each food item will be consumed per shift.
• Supervises food preparation and service operations while on duty.
• Assists team members during rush periods to ensure restaurant efficiency.
• Assists team members by greeting customers, taking orders, using the cash register, assembling orders, and checking for completeness and accuracy.
• Ensures that every customer receives world-class customer service.
• Completes daily food preparations including meat and vegetable slicing, portioning, and rotating products.
• Executes systems and procedures with 100% integrity and completeness.
• Completes daily, weekly, and periodic paperwork with accuracy.
• Controls inventory by using weekly inventory systems and maintains regular inventory ordering schedules.
• Conducts weekly manager meetings.
• Audits systems and procedures as well as end of shift paperwork.
• Completes preventative maintenance and upkeep on store equipment and supplies.
• Responsible for 100% of the cash drawers during the shift.
• Manages deposits and changes orders per Deposit Operating Procedure.
• Performs other related duties as required.

Knowledge, Skills, Abilities & Work Environment:

• Ability to use basic math, addition, subtraction, and understand basic fractions.
• Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

What's in it for you?

• Competitive Salary that is dependent upon experience.
• Top performing General Managers may earn 13 periodic, metric-based bonuses on store performance.
• Benefits including PPO Medical, PPO Dental, and Vision!
• Paid time off (PTO).
• Employee meal benefit program.
• Career Advancements - Become an Area Manager or Director of Operations!

Becoming a leader in the industry...

• Career development programs that provide mentorship and support through your immediate supervisor and HR department
• Increase pride and ownership of your own location or area.
• Develop and increase leadership and management skills as well as experience.
• Become an Area Manager or Director of Operations with a fast-growing organization.

Must be at least 18 years of age, have reliable transportation, and willing to work overtime, holidays, weekends, and days off as business dictates is a must. Must have the physical stamina to work 50-80 hours per week.

Apply today and come show us what you are all about!