Farm Ranch Jobs in Anaheim, CA (NOW HIRING)

POSITION OVERVIEW
Take food and beverage orders from guests in a friendly, enthusiastic, professional, and timely manner according to Ranch LB standards.

DUTIES AND RESPONSIBILTIES

•    Prepare drinks for the guests and servers, ensure the proper materials and supplies are on hand, and talk to guests.  
•    Ensure that minors and intoxicated persons are not served alcoholic beverages.  
•    Act as the cashier for the servers when necessary.
•    Provide guests with the best possible service skills and charm, while maintaining a professional distance using FORBES and the Ranch at Laguna Beach standards. 
•    Make all beverages to The Ranch standards and specifications.
•    Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.  
•    Provide opening and closing inventory of spirits. Fill out requisitions and all necessary paperwork at the end of each shift.
•    Assist in the creation of seasonal craft cocktails upon the approval of the General Manager, Director of Food & Beverage, Executive Chef and Managers.
NOTE: This description is not intended to be all-inclusive.  Other related duties may be assigned as required in addition to the principle duties outlined above.
SUPPORTIVE FUNCTIONS

In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of The Ranch:

•    Assist servers and other bartenders when necessary.
•    Participate in the deep cleaning of the restaurant.

PERKS AND DISCOUNTS

Discount packages include: Free golf (based on availability), discounted pet insurance, discounted tickets to Disneyland, Universal Studios, Knotts Berry Farm and more!

REQUIREMENTS FOR THE POSITION 

Education and Licensing 
•    High school or equivalent education required.  Must be of minimum age to pour and serve alcohol.

Skills and Experience
•    One year of high-volume bar experience required.  Customer service experience preferred. The ideal candidate will have worked at a fine dining level for one to two years, preferably in a hotel or resort environment.

Grooming
•    All team members must maintain a neat, clean and well-groomed appearance per The Ranch standards.

Competencies

The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that they can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:

•    Must be able to make requested alcoholic drinks.
•    Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
•    Must be able to read and write to facilitate the communication process.   
•    Requires good communication skills, both verbal and written.
•    Must possess basic computational ability.  Must possess basic computer skills.     
•    Ability to describe all menu items and methods of preparation, and use suggestive selling techniques to encourage guests to choose items that are house specialties.
•    Ability to notify management of any inappropriate behavior from the guest, such as intoxication.
•    Knowledge of The Ranch operations, its services, and facilities.
•    Must have a strong knowledge of wine, beer, liquors, waters, and drink preparation. Must know all applicable health standards.
•    Knowledge of federal, state, and local laws, ordinances, and regulations, and The Ranch policy regarding serving alcohol to minors and intoxicated patrons.
•    Excellent customer service skills, ability to organize and prioritize work, solve problems, and make rational decisions

  
PHYSICAL DEMANDS

•    Most work tasks are performed indoors. Temperature is moderate and controlled by The Ranch environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more.
•    Must be able to stand and exert well-paced mobility for up to 4 hours in length.  
•    Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. 
•    May be required to lift trays of food or food items weighing up to 30 lbs.

•    Must have the ability to bend, squat and lift 40 lbs. on a regular and continuing basis and occasionally lift up to 75 lbs.  
•    Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally.
•    Must be able to exert well-paced ability in limited space.
•    Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks.
•    Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
•    Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other team members.
•    Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
•    Requires manual dexterity to use and operate all necessary equipment, including, but not limited to, cutlery used in the cutting of fruit.

OTHER
Regular attendance is essential to the successful performance of this position.  Irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the fluctuation in business levels in the hospitality industry, team members may be required to work varying schedules to reflect the business needs of The Ranch.  In addition, attendance is required at all scheduled training sessions and meetings.

Upon employment, all team members are required to fully comply with company rules and regulations for the safe and effective operation of The Ranch’s facilities.  Team members who violate The Ranch rules and regulations will be subject to disciplinary action, up to and including termination of employment.

This description is intended to indicate the typical kinds of tasks and levels of difficulty that are required of positions given this title.  This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform from time to time.  It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of team members under their supervision.

Flexibility with working hours and on-call rotation.

Equal Employment Opportunity Policy Statement
The Ranch at Laguna Beach provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Harassment includes, but is not limited to, offensive remarks, jokes, slurs, visual displays, physical conduct, or any other behavior that creates an intimidating, hostile, or offensive work environment. 

This policy applies to all employees and applicants, as well as contractors, interns, volunteers, and any others conducting business with or on behalf of The Ranch. It applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This policy prohibits all forms of harassment and retaliation for reporting or participating in EEO-related investigations or complaints. Any employee who violates this policy may be subject to disciplinary action up to and including termination. 

The Ranch encourages employees to report all incidents of harassment to a member of management, HR department, and/or anonymous hotline or web portal. All reports are treated seriously, handled confidentially to the extent possible, and investigated promptly and fairly. When necessary, corrective action will be taken to stop the conduct and prevent its recurrence.
Managers and supervisors are expected to model inclusive behavior, promptly address inappropriate conduct, and report concerns to HR. They are instrumental to ensure that the work environment remains free of discrimination and harassment.

All employees are expected to read, understand, and comply with this EEO Policy. Acknowledgment of this policy may be required during onboarding and periodically throughout employment.