ZipRecruiter

Log In

1

Family Support Manager Jobs in Rochester, NY (NOW HIRING)

Cayuga Centers

Functional Family Therapist

Rochester, NY · On-site

$60 - $80/hr

... dedicated to family support and preservation, trauma-informed care, and serving vulnerable ... Provide therapeutic case management * Learn an internationally utilized evidence-based mental ...

Cayuga Centers

Functional Family Therapist

Rochester, NY · On-site

$62K - $64K/yr

... dedicated to family support and preservation, trauma-informed care, and serving vulnerable ... Provide therapeutic case management * Learn an internationally utilized evidence-based mental ...

Cayuga Centers

Functional Family Therapist

Rochester, NY · On-site

$62K - $64K/yr

... dedicated to family support and preservation, trauma-informed care, and serving vulnerable ... Provide therapeutic case management * Learn an internationally utilized evidence-based mental ...

next page

Showing results 1-20

All JobsFamily Support JobsFamily Support Manager JobsFamily Support Manager Jobs in Rochester, NY

Family Support Manager information

See Rochester, NY salary details

$22.2K

$67K

$119.4K

How much do family support manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for family support manager in Rochester, NY is $66,994.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $89,800.00 per year, depending on experience, location, and employer.

What is a family support manager?

Family Support Managers are professionals who oversee and coordinate services designed to assist families facing challenges such as poverty, disability, mental health issues, or other social difficulties. They work closely with families to assess needs, develop support plans, and connect them with appropriate resources such as counseling, financial aid, or educational programs. Family Support Managers also supervise support staff, monitor progress, and advocate for family well-being within the community. Their goal is to empower families to achieve stability and improve their quality of life.

What are the key skills and qualifications needed to thrive as a family support manager, and why are they important?

To thrive as a Family Support Manager, you need a background in social work, psychology, or a related field, often with relevant experience and a degree such as a BSW or MSW. Familiarity with case management systems, safeguarding protocols, and relevant certifications like child protection training are typically required. Outstanding interpersonal skills, empathy, and strong organizational abilities help build trust and effectively support families in crisis. These skills are essential for coordinating resources, ensuring the well-being of families, and leading a team to deliver impactful support services.

What are some common challenges faced by family support managers, and how can they be effectively addressed?

Family Support Managers often encounter challenges such as coordinating services across multiple agencies, handling sensitive family situations, and managing high caseloads. Effective communication and organizational skills are essential for building trust with families and ensuring seamless collaboration with social workers, healthcare providers, and educators. Regular training in trauma-informed care and conflict resolution can also help Family Support Managers navigate complex cases more effectively and maintain a supportive environment for both families and team members.

What is the difference between Family Support Manager vs Family Services Coordinator?

AspectFamily Support ManagerFamily Services Coordinator
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; certifications may include child and family services credentials.Often requires a bachelor's degree in social sciences or related area; certifications are similar but may be less specialized.
Work EnvironmentWorks in community agencies, schools, or healthcare settings, managing programs and supervising staff.Works directly with families in community or agency settings, providing support and resource navigation.
Employer & Industry UsageCommonly employed by social service agencies, nonprofits, and government programs.Used by similar organizations, often in roles focused on direct family support and resource coordination.

The main difference is that a Family Support Manager typically oversees programs and staff, focusing on program development and management, while a Family Services Coordinator primarily provides direct support and resources to families. Both roles require similar credentials and are found in comparable settings, but their responsibilities differ in scope and focus.

What are the most commonly searched types of Family Support jobs in Rochester, NY?

The most popular types of Family Support jobs in Rochester, NY are:

Infographic showing various Family Support Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 23% Part Time, and 7% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $66,994 per year, or $32.2 per hour.

Youth and Family Support Professional - Putnam

Hopewell, NY • On-site

Greystone Programs
Human Resources Consulting Services • 201 - 500 employees
Learn more about Greystone Programsexternal

$35/hr

Other

Re-posted 25 days ago

Job description

Are you passionate about helping children and families thrive?
Do you have experience working in mental/behavioral health?
** $500 Hiring Bonus Paid after 6 Months **
We are looking for dedicated Behavioral Health Specialists to provide individualized support services to youth and families in the foster care system who are enrolled in our Children's Waiver Services program. This is a unique opportunity to make a meaningful impact while working independently and flexibly in the community. We have part-time positions available in Carmel and Mahopac.
What You'll Do:
Depending on your experience and qualifications, you may provide one or more of the following services:
  • Family Support & Advocacy: Help families access resources, strengthen parenting skills, and promote shared caregiving.
  • Psychosocial Rehabilitation: Support youth in developing coping, communication, and daily living skills.
  • Respite Services: Provide caregivers with essential breaks while engaging youth in meaningful activities.
  • Pre-Vocational & Supportive Employment Services: Help teens 14+ prepare for and maintain employment.
  • Community Advocacy & Training: Collaborate with schools and educate families on special education rights.
  • Crisis Support & Treatment Planning: Develop proactive safety plans to reduce hospitalizations and out-of-home placements.
  • Day Habilitation Services: Support children with developmental disabilities in developing life and social skills.

Salary based on which service you provide and range from $25.00/hr to $35.00/hr.
What We're Looking For:
  • This position requires a Bachelor's degree in an approved DOH field of study, AND a minimum of 2 years' experience working with children with mental/behavioral health needs; or a Master's degree in a related field and 1 year of experience.
  • Ability to work independently and manage your schedule
  • Strong documentation and communication skills
  • Comfort with technology and electronic recordkeeping

Apply