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Family Insight Jobs in Chicago, IL (NOW HIRING)

Insight

Registered Nurse - Behavioral Health

Chicago, IL · On-site

$38 - $50/hr

At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide ... Provides teaching to patients and their families * Directs the work of nursing support staff ...

Insight

Registered Nurse - Behavioral Health

Chicago, IL · On-site

$38 - $50/hr

At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide ... Provides teaching to patients and their families * Directs the work of nursing support staff ...

Insight

I.R Nurse Practitioner

Chicago, IL · On-site

$110K - $150K/yr

WE ARE INSIGHT At Insight Hospital and Medical Center Chicago, we believe there is a better way to ... Participate in the development and evaluation of patient and family education materials. * Consult ...

Insight

I.R Nurse Practitioner

Chicago, IL · On-site

$110K - $150K/yr

WE ARE INSIGHT At Insight Hospital and Medical Center Chicago, we believe there is a better way to ... Participate in the development and evaluation of patient and family education materials. * Consult ...

Insight

Jr. Client Solutions Director

Chicago, IL · On-site +1

What you can expect We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Insight

Sales Compensation Lead

Chicago, IL · On-site

What you can expect We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Insight

Team Lead

Hanover Park, IL · On-site +1

What you can expect We're legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight.

Insight

RN Case Manager

Chicago, IL

$51 - $60/hr

We At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide ... Offering emotional support for patients and their families Qualifications: * Registered Nurse

Insight

Registered Dietitian

Chicago, IL · On-site

$60K - $65K/yr

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality ... Educates medical staff and counsel patients/residents and their families on proper nutritional care.

Insight

Neurology Nurse Practitioner

Chicago, IL · On-site

$140K - $170K/yr

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality ... Provide patient and family education regarding neurological diagnoses, medications, treatment plans ...

Insight

CRISIS WORKER

Chicago, IL · On-site

$75K/yr

At Insight Hospital and Medical Center Chicago , we believe there is a better way to provide ... Ensure the safety of clients, family members, and staff during crises. * If necessary, assist with ...

Insight

CRISIS WORKER

Chicago, IL · On-site

$75K/yr

At Insight Hospital and Medical Center Chicago , we believe there is a better way to provide ... Ensure the safety of clients, family members, and staff during crises. * If necessary, assist with ...

Insight

Registered Dietitian

Chicago, IL · On-site

$60K - $65K/yr

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality ... Educates medical staff and counsel patients/residents and their families on proper nutritional care.

Insight

Medical-Psych Registered Nurse

Chicago, IL · On-site

$40 - $52/hr

At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide ... family. * Plans care and delegates tasks to ancillary personnel based on patient assessment.

Insight

Neurology Nurse Practitioner

Chicago, IL · On-site

$140K - $170K/yr

At Insight Hospital and Medical Center Chicago, we believe there is a better way to provide quality ... Provide patient and family education regarding neurological diagnoses, medications, treatment plans ...

Insight

Medical-Psych Registered Nurse

Chicago, IL · On-site

$40 - $52/hr

At Insight Hospital and Medical Center- Chicago, we believe there is a better way to provide ... family. * Plans care and delegates tasks to ancillary personnel based on patient assessment.

Insight

Patient Access Manager

Chicago, IL · On-site

$65K - $80K/yr

Other: 30% Of Time Monitors staff to ensure all Insight patients and their families receive excellent customer service. Ensures excellent communication with all Insight Managers, Directors ...

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Showing results 21-40

All JobsFamily Insight JobsFamily Insight Jobs in Chicago, IL

Family Insight information

See Chicago, IL salary details

$34K

$112.9K

$161.2K

How much do family insight jobs pay per year?

As of Sep 2, 2026, the average yearly pay for family insight in Chicago, IL is $112,889.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,700.00 and $159,700.00 per year, depending on experience, location, and employer.

What is a Family Insight specialist?

A Family Insight specialist is a professional who works with families to address behavioral, emotional, or mental health challenges. These specialists provide in-home counseling, therapy, and support services to help families strengthen relationships and develop coping strategies. They often collaborate with schools, social services, and other agencies to create individualized plans tailored to each family's needs. The goal is to foster a supportive environment that promotes overall family well-being.

What are the key skills and qualifications needed to thrive as a Family Insight therapist?

To thrive as a Family Insight Therapist, you typically need a background in psychology, social work, or counseling, along with relevant licensure such as LCSW or LPC. Familiarity with case management software, electronic health records, and evidence-based therapeutic approaches is important. Strong interpersonal skills, cultural sensitivity, and the ability to build rapport with clients are standout soft skills. These abilities are essential for effectively supporting families, ensuring compliance with best practices, and fostering positive therapeutic outcomes.

What are the typical challenges faced by professionals working at Family Insight, and how can new hires best prepare for them?

Professionals at Family Insight often work with clients experiencing complex behavioral and emotional issues, which can be emotionally demanding and require strong boundaries and self-care practices. New hires should be prepared for a fast-paced environment where collaboration with multidisciplinary teams—such as therapists, case managers, and community partners—is essential. Staying current with best practices in mental health, maintaining thorough documentation, and seeking regular supervision can help navigate these challenges effectively. Utilizing resources provided by the organization, such as ongoing training and peer support, is also highly beneficial for professional growth and resilience.

What are popular job titles related to Family Insight jobs in Chicago, IL?

For Family Insight jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Family Insight jobs in Chicago, IL look for?

The top searched job categories for Family Insight jobs in Chicago, IL are:

Family Insight jobs near you
Infographic showing various Family Insight job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $112,889 per year, or $54.3 per hour.

Patient Service Liaison

The University of Chicago Medicine

Chicago, IL • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

University Of Chicago Medicine rating

7.5

Company rating: 7.5 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

233rd of 898 rated healthcare providers

Job description


Be a part of a world-class academic health-care system at UChicago Medicine as a Patient Service Liaison in the Patient Family Insights Department. This position is hybrid and you will need to be based in the greater Chicagoland Area.
The Patient Service Liaison provides system support to staff, primarily the management team, enabling staff to be effective problem solvers able to facilitate a satisfactory and efficient patient encounter across the health system. The position conducts and facilitates critical conversations with and between staff, patients, patient representatives and visitors. The position helps foster a culture supporting transparency, effective problem solving and compliance with state and federal regulations. The position establishes and maintains collaborative and productive relationships with the management team.
Essential Job Functions
  • Educate UCM staff on patient rights and experience trends with service recovery techniques for timely resolution
  • Direct patients and representatives to appropriate organizational resources as needed to meet their needs across the system
  • Serves as a liaison to UCMC and Medical staff as related to patient rights with available resources
  • Manage records and data related to patient, patient representative, visitor and staff escalations related to operational issues that are distinct from direct clinical care concerns
  • Summarize data trends and communicate themes with appropriate department leaders
  • Perform data analysis at the macro level to identify organizational initiatives aimed at improving the patient and visitor experience
  • Ensure accurate documentation of department activities, including complaints and grievances
  • Educate UCM staff on patient rights and experience trends with targeted service recover
  • Ensures compliance with organizational policies and all state and federal laws and regulatory requirements (e.g. CMS) by maintaining a robust, accurate and timely issue resolution process and reporting database
  • Receives, screens, routes, and/or responds to all incoming inquiries for information, directions, or concerns
  • Manage patient feedback and complaints from initial contact to the resolution to prevent escalation to formal grievance when appropriate
  • Identify grievances and execute a grievance process that meets regulatory requirements
  • Perform immediate service recovery
  • Assist in departmental collaboration for investigations with timely resolution
  • Navigate organizational structure, policies, and procedures to determine the most efficient path to resolve a complaint and/or grievance
  • Perform other duties as assigned
Required Qualifications
  • Associate Degree in Business/Health Administration or prior hospital experience
  • Strong customer service skills, expert service recovery skills
  • Superior critical thinking skills and ability to generate ideas and fresh perspectives
  • Ability to build strong working relationships with staff and leaders at all levels
  • Excellent communication skills: the ability to effectively and efficiently communicate internally and externally both verbally and in writing
  • De-escalation skills; exhibits the consistent ability to maintain a productive and professional tone and demeanor regardless of others' inability to do so
  • Proficient in the use of PC with experience with MS Office suite, specifically Excel, Word, PowerPoint, and database management packages
Position Details
  • Job Type/FTE: Full Time
  • Shift: Days
  • Location: Hyde Park (Rotational)
  • Unit/Department: Patient Family Insights
  • CBA Code: Non-Union

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