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Family Case Manager Jobs in Decatur, IL (NOW HIRING)

Humana

Field Care Manager, Behavioral Health

Decatur, IL

$65K - $88K/yr

Active Illinois license in LCSW, LMFT or LCPC (No supervisees or provisional licenses) * 2+ years of post-degree clinical experience in behavioral health setting. * Case management experience working ...

Gentiva Hospice

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva Hospice

Registered Nurse Hospice

Lincoln, IL

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Gentiva

Registered Nurse Hospice

Lincoln, IL · On-site

$71K - $89K/yr

What You'll Do as a Hospice RN / RN Case Manager: * Be the primary point of contact for patients and families, guiding them through every step of their hospice journey. * Deliver and document skilled ...

Addus Homecare

Case Aid

Decatur, IL · On-site

$17/hr

Work directly with families in the home, teaching and demonstrating homemaking skills, parenting skills, anger management, utilizing effective resources * Supervised visitation / Unsupervised ...

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Family Case Manager information

See Decatur, IL salary details

$30.1K

$47.9K

$65K

How much do family case manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for family case manager in Decatur, IL is $47,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $55,800.00 per year, depending on experience, location, and employer.

How much do family case managers make?

Family case managers in Indiana typically earn an average annual salary of around $40,000 to $50,000, depending on experience, education, and the specific organization. Salaries can vary based on certifications, workload, and geographic location within the state.

What are the key skills and qualifications needed to thrive as a family case manager, and why are they important?

To thrive as a Family Case Manager, you generally need a bachelor's degree in social work, psychology, or a related field, along with strong assessment and advocacy skills. Familiarity with case management software, documentation systems, and sometimes state certification or licensure is typically required. Outstanding interpersonal communication, cultural sensitivity, and organizational skills help you build trust and effectively support families in crisis. These competencies are vital to ensure families receive appropriate interventions, resources, and ongoing support for long-term well-being.

What does family case management do?

Family case managers coordinate services and support for families facing challenges such as child welfare, housing, or healthcare needs. They assess family situations, develop plans, connect clients with resources, and monitor progress to promote stability and well-being.

What is the difference between Family Case Manager vs Social Worker?

AspectFamily Case ManagerSocial Worker
CredentialsTypically requires a bachelor's degree in social work, psychology, or related field; some roles may require certificationRequires a bachelor's or master's degree in social work (BSW or MSW); licensure may be required
Work EnvironmentCommunity agencies, healthcare settings, schools, or government programsHospitals, clinics, government agencies, schools, or community organizations
Employer & Industry UsageUsed in social service agencies, healthcare, and child welfare programsWidely used across healthcare, child welfare, mental health, and community services

While both roles focus on supporting individuals and families, Family Case Managers primarily coordinate services and resources for families in community or healthcare settings. Social Workers often have broader clinical responsibilities, including counseling and assessment, and may hold advanced degrees and licensure. Understanding these differences helps in choosing the right career path or job search focus.

What is a family case manager?

Family Case Managers are professionals who work with families to ensure the safety and well-being of children, often in situations involving abuse, neglect, or other family crises. They assess family needs, develop service plans, and connect families with resources such as counseling, housing, and financial assistance. Their goal is to support families in overcoming challenges and to help children remain safe, either within their own homes or through alternative care arrangements if necessary.

What are some common challenges faced by family case managers and how can they be addressed?

Family Case Managers often encounter challenges such as managing high caseloads, navigating complex family dynamics, and balancing the needs of children with available resources. To address these challenges, effective time management, strong organizational skills, and ongoing collaboration with colleagues and partner agencies are essential. Additionally, utilizing supervision and peer support can help manage emotional stress and maintain high standards of care for families.
What job categories do people searching Family Case Manager jobs in Decatur, IL look for? The top searched job categories for Family Case Manager jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Family Case Manager jobs? Cities near Decatur, IL with the most Family Case Manager job openings:
Family Case Manager jobs near you

Field Care Manager, Behavioral Health

Humana

Decatur, IL

$65K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Humana rating

8.0

Company rating: 8.0 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

Become a part of our caring community
 Humana is looking for a Field Care Manager, Behavioral Health to join the IL Medicaid team. In this position, you will report to the Manager, Care Management and connect with members both face-to-face and telephonically. The Field Care Manager serves as the primary point of contact, providing integrated care to ensure members receive timely, high-quality, and coordination services that meet their needs. You will employ a variety of strategies, approaches, and techniques to manage a member's health issues and resolve barriers that hinder effective care. Using a holistic, person-centered approach, you will enhance behavioral health outcomes, reduce care gaps and support Illinois' FIDE population through comprehensive, integrated behavioral health care management.

Position Responsibilities: 

  • Utilize high-quality, evidence-based behavioral health services through personalized care coordination, crisis intervention, peer support, and strong collaboration with medical and behavioral health providers. 

  • Provide comprehensive, integrated support to members experiencing behavioral health conditions, including children, adolescents, adults with serious mental illness (SMI) and serious emotional disturbance (SED), Substance Use Disorders (SUD) and justice-involved members. 

  • Engage members in their own communities, meeting them face-to-face whenever possible to build trust and facilitate meaningful care coordination. 

  • Coordinate behavioral health and medical services, ensuring appropriate provider engagement and adherence to treatment plans. 

  • Improve member's health literacy while simultaneously addressing health related social needs to positively impact member's healthcare outcomes and well-being. 

  • Serve as the driver of the member's interdisciplinary care team (ICT), overseeing care planning, transitions, and service delivery. 

  • Facilitate ICT meetings, ensuring communication among providers, Service Coordinators, and Care Management Extenders. 

  • Proactively support transition of care efforts. 

  • Will work with autonomy but reach out when support is needed. 

  • Collaborate with internal departments, providers, and community-based organizations to link to appropriate services and create a seamless, culturally competent care experience that respects the members' preferences and needs. 

  • Follow processes and procedures to ensure compliance with regulatory requirements by the Illinois Department of Human Services (IDHS), Center for Medicare and Medicaid Services (CMS) and the National Committee on Quality Assurance (NCQA).
    Upon hire, this role will be assigned to support either MLTSS or LTSS based on business needs. 


Use your skills to make an impact
 

EARN A $5,000 HIRING BONUS! $2500 is paid after 6 months (180 days) of employment and $2500 is paid after 1 year (365 days) of employment. You must be employed until those dates to be eligible to receive the payment.

Humana pays 100% of eligible tuition expenses and mandatory fees up front to the educational institution and reimburses for qualifying non-tuition expenses (up to $5,000 per funding year).


Required Qualifications

  • Must reside in Illinois

  • Active Illinois license in LCSW, LMFT or LCPC (No supervisees or provisional licenses)  

  • 2+ years of post-degree clinical experience in behavioral health setting. 

  • Case management experience working with complex SMI, SUD, SED population. 

  • Ability to travel to region-based facilities and homes for face-to-face assessments. 

  • Ability to use a variety of electronic information applications/software programs including electronic medical records. 

  • Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel. 

  • Valid driver's license, car insurance, and reliable transportation. 

Preferred Qualifications

  • Case Management Certification (CCM) 

  • 3+ years of in-home assessment or care coordination experience.

  • Experience working with Medicare, Medicaid and dual-eligible populations 

  • Field Case Management Experience 

  • Knowledge of community health and social service agencies and additional community resources 

  • Previous managed care experience 

  • Bilingual 

Additional Information

  • Workstyle: This is a remote position that will require you to travel. 

  • Travel: Up to 75% of the time for collaboration and face-to-face meetings and field interactions with staff, providers, members, and their families. 

  • Workdays and Hours: Monday – Friday; 8:00am – 5:00pm Central Standard Time (CST). 

  • This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. 

  • This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. 

WAH Internet Statement 

  • To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: 

  • At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. 

  • Satellite, cellular and microwave connection can be used only if approved by leadership. 

  • Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. 

  • Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. 

Interview Format 

As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. 

This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. 

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


 

$65,000 - $88,600 per year


 

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About us
 About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

​
Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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About Humana

Sourced by ZipRecruiter

Humana Inc., headquartered in Louisville, KY., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Louisville, KY, US

Year founded

1961

Social media

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