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Failure Analysis Manager Jobs in Boca Raton, FL (NOW HIRING)

Inspected

Customer Success Manager

Plantation, FL · On-site

... call "failure to launch" * Understand each account's full revenue potential ("wallet size") and ... Analyze customer data and project interactions to identify trends and emerging needs across single ...

Inspected, Inc.

Customer Success Manager

Plantation, FL · On-site

$75 - $120/hr

... call "failure to launch" * Understand each account's full revenue potential ("wallet size") and ... Analyze customer data and project interactions to identify trends and emerging needs across single ...

SHL Group

Statistician

Deerfield Beach, FL · On-site

$90 - $120/hr

With supervision and guidance, provide technical support to Quality, Program Management, Product ... Support the construction and interpretation of failure mode and effects analysis (FMEA) and fault ...

Posted today

Unicon Pharma Inc.

Facilities Maintenance Tech III

Davie, FL · On-site

$17.75 - $24.25/hr

May include job hazard analysis, failure fault trees, and risk assessments to drive a preventable ... Management skills to lead a team of maintenance technicians and meet department goals and ...

CEMEX, Inc.

MANAGER FLEET MAINTENANCE

West Palm Beach, FL · On-site

$90 - $130/hr

Revises schedules in the event of equipment failure or operating problems. * Prioritizes needed ... Research, analyze and recommend more cost effective methods for the repair and maintenance process.

CEMEX

MANAGER FLEET MAINTENANCE

West Palm Beach, FL · On-site

Revises schedules in the event of equipment failure or operating problems. * Prioritizes needed ... Research, analyze and recommend more cost effective methods for the repair and maintenance process.

CEMEX

MANAGER FLEET MAINTENANCE

West Palm Beach, FL · On-site

Revises schedules in the event of equipment failure or operating problems. * Prioritizes needed ... Research, analyze and recommend more cost effective methods for the repair and maintenance process.

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Failure Analysis Manager information

See Boca Raton, FL salary details

$27.6K

$90.4K

$148.1K

How much do failure analysis manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for failure analysis manager in Boca Raton, FL is $90,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,857.00 and $113,334.00 per year, depending on experience, location, and employer.

What is a failure analysis manager?

A Failure Analysis Manager oversees the investigation of product or system failures to determine root causes and implement corrective actions. They lead a team of engineers and analysts, collaborate with design and manufacturing teams, and use diagnostic tools to improve reliability. Their goal is to prevent recurring failures, enhance product quality, and support continuous improvement initiatives.

What are some common challenges faced by failure analysis managers, and how are they addressed in the role?

Failure Analysis Managers often encounter the challenge of diagnosing complex and intermittent failures that require a methodical, multidisciplinary approach. Balancing the need for thorough investigation with tight production timelines can also be demanding. To address these issues, managers lead teams of skilled engineers and technicians, utilize advanced analytical tools, and coordinate closely with design, quality, and manufacturing departments. By fostering open communication and continuous learning, they help develop faster, more effective root cause analyses that support robust product improvements.

What are the key skills and qualifications needed to thrive as a failure analysis manager, and why are they important?

To thrive as a Failure Analysis Manager, you need a strong background in engineering or materials science, experience with root cause analysis methodologies, and a solid understanding of failure modes in manufacturing or electronics. Familiarity with technical tools such as scanning electron microscopes (SEM), failure analysis software, and certifications like Six Sigma or ASQ are highly valued. Excellent problem-solving, leadership, and communication skills help guide cross-functional teams and effectively present findings. These abilities are critical to ensuring product reliability, minimizing downtime, and driving continuous improvement within an organization.

What are popular job titles related to Failure Analysis Manager jobs in Boca Raton, FL?

For Failure Analysis Manager jobs in Boca Raton, FL, the most frequently searched job titles are:

What cities near Boca Raton, FL are hiring for Failure Analysis Manager jobs?

Cities near Boca Raton, FL with the most Failure Analysis Manager job openings:

Failure Analysis Manager jobs near you
Infographic showing various Failure Analysis Manager job openings in Boca Raton, FL as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $90,383 per year, or $43.5 per hour.

Customer Success Manager

Inspected

Plantation, FL • On-site

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago

Job description

ABOUT INSPECTED
Inspected is going after a real, validated market problem with a massive opportunity and a long growth runway ahead of us. We are a tech-enabled platform revolutionizing remote inspections and permitting for the construction industry, serving homebuilders, HVAC, solar, roofing, pool, and commercial and residential contractors across Florida, Texas, and Tennessee - with North Carolina on the near-term horizon and more markets to follow.
We are one of South Florida's fastest-growing companies with 100% growth for three consecutive years. Our market is not saturated and the competition has not built a real moat - we win because of how we execute. That is exactly where this role comes in.
POSITION SUMMARY
Let's be honest about where this role sits today: most of our customer-facing work right now is support - reactive execution to unblock projects and keep inspections and permits moving. That is necessary, but it is not Customer Success. This role exists to build the real thing.
The Customer Success Manager will own a defined portfolio of high-value accounts and shift our relationship with them from reactive problem-solving to proactive partnership. Where Support reacts, Customer Success anticipates - integrating Inspected into how our customers actually run their business, preventing problems before they happen, and driving real adoption, not just usage.
This is a build role. The category of "customer success" as we want it to exist at Inspected does not fully exist yet - you will help define it, working closely with leadership to design the account model, success criteria, and processes that the rest of the team will eventually follow. Success here isn't about inspection volume - it's about changing how contractors run their permitting operation.
ESSENTIAL FUNCTIONS
Core duties and responsibilities include the following. Other duties may be assigned.
Proactive Account Ownership
  • Own a portfolio of high-value, "white glove" accounts based on defined revenue and strategic thresholds
  • Build genuine, long-term relationships with customers and the contractors involved in their single-family, commercial, and renovation projects
  • Initiate regular, proactive check-ins - don't wait for the customer to raise their hand
  • Distinguish clearly between Support work (reactive, tactical, unblocking) and true Customer Success work (proactive, strategic, adoption-driving) - and own the latter
  • Own executive-level relationships independently - leading conversations on account health, adoption milestones, risks, and value without requiring escalation

Adoption & Value Realization
  • Identify and close the gap between a customer's claimed job volume and their actual realized volume - what we call "failure to launch"
  • Understand each account's full revenue potential ("wallet size") and build a plan to capture it
  • Recognize that buyers and day-to-day users are often different people - build adoption strategies that work for the actual end users (installers, admins) who may not directly feel the value
  • Move the team from anecdotal, one-off feedback to structured, scalable account analysis - signal over noise
  • Lead change management across customer organizations - helping teams move beyond legacy workflows and building the adoption behaviors required to realize value
  • Diagnose adoption risk early, align stakeholders proactively, and restore momentum when accounts stall

Data, Insights & Permit Hub
  • Use Permit Hub data, CRM signals, and account health metrics to build a structured view of each account - moving from anecdotal feedback to actionable account intelligence - track customer and project activity, predict potential roadblocks, and take action before issues arise
  • Analyze customer data and project interactions to identify trends and emerging needs across single-family, commercial, and renovation project types
  • Conduct proactive account audits and provide operational guidance based on data, not assumptions

Cross-Functional Influence & Process Building
  • Partner closely with the Support/Account Specialist team so tactical issues are resolved quickly while you focus on strategic account health
  • Surface internal customer issues to leadership constructively - navigating the reality that this can sometimes create cross-functional tension, and doing it well anyway
  • Help systematize what works - this role is not just about delivering for individual clients, it is about building repeatable process and influencing how the broader team operates
  • Provide structured feedback to Product and Operations on adoption blockers, feature gaps, and innovation opportunities - translating patterns in contractor friction (jurisdiction complexity, workflow gaps, adoption blockers) into structured intelligence that informs Product, Operations, and Leadership

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required
  • Minimum 5 years of relevant working experience in customer success, account management, customer service, permitting, or a related field
  • Prior experience working as a permitter, in customer service, or within a municipality is strongly preferred given the complexity of Florida permitting and inspection processes
  • Proven ability to build process and systematize what works - not just deliver for individual accounts, but influence how the broader function operates
  • Strong analytical skills with the ability to move from anecdotal feedback to structured account insights
  • Highly detail-oriented with excellent written and verbal communication skills
  • Self-starter who is comfortable in an environment where the playbook is still being written
  • Ability to own executive-level relationships independently and lead conversations on account health, adoption milestones, risks, and value - not just interact professionally with all levels of the organization
  • Excellent computer skills including Microsoft Office Suite

Preferred
  • Familiarity with HubSpot or similar CRM platforms
  • Experience in B2B customer success, account management, or technical services
  • Background in the construction, permitting, or inspection industry
  • Proactive, ambitious, and strategically minded - someone who sees a problem and wants to build the solution, not just manage around it
  • Bilingual in English and Spanish - a strong advantage in our South Florida market

SUPERVISORY RESPONSIBILITIES
This position does not currently have direct reports. As the Customer Success function matures and account volume grows, there is a clear path to building and leading a team.
WHAT WE OFFER
  • Competitive compensation commensurate with experience
  • Unlimited PTO policy
  • Health benefits and 401(k)
  • A front-row seat to one of South Florida's fastest-growing tech companies
  • The rare opportunity to define a function from the ground up, not just operate within one
  • Direct visibility with revenue leadership and a real say in how this role evolves

Apply