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Eye Care Receptionist Jobs (NOW HIRING)

Eye Care Specialists

Medical Receptionist

Norwood, MA · On-site

$20 - $25/hr

Medical Receptionist - Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Medical Receptionist to join our team. This position will work at both our ...

Eye Care Specialists

Medical Receptionist

Norwood, MA · On-site

$18.75 - $22.50/hr

Medical Receptionist - Norwood & Norfolk Locations Eye Care Specialists is seeking a friendly, dependable, and organized Medical Receptionist to join our team. This position will work at both our ...

Simon Eye Associates

Medical Receptionist

Elkton, MD · On-site

$16 - $19.50/hr

Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 ... As a Medical Receptionist , every patient visit starts with you. In our fast-paced environment, you ...

Simon Eye Associates

Medical Receptionist

Elkton, MD · On-site

$16 - $19.50/hr

Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 ... As a Medical Receptionist , every patient visit starts with you. In our fast-paced environment, you ...

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Eye Care Receptionist information

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How much do eye care receptionist jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for eye care receptionist in the United States is $17.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.95 per hour, depending on experience, location, and employer.

What is an eye care receptionist?

Eye care receptionists are administrative professionals who work in eye clinics or optometry offices. They are responsible for greeting patients, scheduling appointments, answering phones, handling billing and insurance paperwork, and maintaining patient records. Eye care receptionists play a vital role in ensuring smooth office operations and providing a positive experience for patients visiting for eye exams, treatments, or eyewear services.

What are the key skills and qualifications needed to thrive as an eye care receptionist?

To thrive as an Eye Care Receptionist, you need strong organizational abilities, attention to detail, and a basic understanding of medical or optometric terminology, often supported by a high school diploma or equivalent. Familiarity with practice management software, scheduling systems, and electronic health records is typically required. Excellent communication, customer service, and problem-solving skills help you manage patient interactions and coordinate efficiently with the clinical team. These skills ensure a smooth workflow, positive patient experiences, and effective support for the eye care practice.

What are some typical challenges an eye care receptionist might face in a busy clinic setting?

Eye Care Receptionists in busy clinics often manage high volumes of patient check-ins, phone calls, and appointment scheduling simultaneously. Balancing these tasks while maintaining a friendly and professional demeanor can be challenging, especially when dealing with urgent patient needs or insurance verification issues. Effective time management, comfort with electronic health record systems, and strong communication skills are essential to keep the front desk running smoothly and ensure a positive patient experience.

What is the difference between Eye Care Receptionist vs Optician?

AspectEye Care ReceptionistOptician
CredentialsHigh school diploma or equivalent; customer service skillsCertification or license required; technical training in eyewear fitting
Work EnvironmentFront desk, patient check-in, schedulingDispensing eyewear, adjusting glasses, assisting with fittings
Employer & IndustryOptometry clinics, eye care centersOptical stores, eyewear retailers

The main difference is that an Eye Care Receptionist handles administrative tasks and patient interactions at the front desk, while an Optician focuses on fitting and dispensing eyewear. Both roles are essential in eye care settings, but they require different skills and certifications.

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Eye Care Receptionist jobs near you
Infographic showing various Eye Care Receptionist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 68% Full Time, 22% Part Time, and 8% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,057 per year, or $17.8 per hour.

Healthcare Receptionist | Training Provided - Greenwood, IN

Eyetastic Services

Greenwood, IN • On-site

$16 - $20/hr

Other

Re-posted 4 days ago

Job description

About the job Healthcare Receptionist | Training Provided - Greenwood, IN
A boutique optometric practice is seeking a reliable and enthusiastic Medical Receptionist to join its dynamic Patient Experience team. Serving as the first point of contact for patients and families in an eye care setting, this position is essential in providing a welcoming, professional, and dependable experience with every interaction.
About the Role:
The Medical Receptionist is responsible for managing all incoming calls and front desk interactions, providing accurate information, scheduling appointments, coordinating referrals, and addressing patient concerns with empathy and professionalism. This individual embodies reliability and strong work ethics, representing the practice and supporting its mission to deliver outstanding care and service.
Key Responsibilities:

  • Greet patients and answer incoming calls promptly and empathetically, using active listening to understand needs and direct or escalate inquiries as appropriate, within an optometric practice environment.
  • Provide accurate information about services, appointment processes, and what patients can expect.
  • Schedule patient appointments (exams, follow-ups, specialty visits, urgent cases) using electronic health records (EHR) and scheduling tools, ensuring accuracy and reliability in all scheduling tasks.
  • Coordinate schedules across multiple providers and locations to optimize daily clinic flow, demonstrating strong organizational skills and attention to detail.
  • Manage changes, cancellations, and reschedules efficiently to maintain access and minimize downtime.
  • Support referral calls by collecting and communicating key information with referring offices.
  • Place reminder calls/messages, check in patients, and document all interactions and call outcomes accurately in practice systems.
  • Identify and report recurring issues or bottlenecks to leadership.
  • Resolve scheduling conflicts and patient concerns with a proactive, solutions-focused mindset, always upholding a high standard of work ethics.
  • Uphold patient privacy and confidentiality in accordance with HIPAA and company policies.
  • Maintain familiarity with optometric terminology, procedures, and services to assist patients accurately.
Core Skills:
  • Patient-first customer service mindset
  • Clear, professional phone and written communication
  • Active listening and call control
  • Problem-solving and conflict resolution
  • Scheduling strategy and prioritization
  • Team collaboration, reliability, and accountability
Work Schedule:
  • Full-time (typically 40 hours/week) in a call center environment, supporting multiple practice locations and provider schedules.
Benefits:
  • Competitive salary: $16-$20 per hour, plus benefits
  • Comprehensive optometry and customer service training
  • Supportive, collaborative team environment
  • Growth and advancement opportunities
  • Engaging workplace committed to work-life balance
If the opportunity to deliver exceptional service in a role that supports patients' vision and well-being is exciting, Eyetastic Services encourages qualified candidates to apply! Applications can be submitted through the job board or by sending a CV/Resume to Steve Gill at steve@eyetasticservices.com. For more information, call (813) 504-5135.
Requirements:
  • High school diploma or GED
  • Strong and friendly verbal communication skills
  • Exceptional organizational skills, reliability, and attention to detail
  • Ability to multitask in a fast-paced environment
  • Comfort with computers and learning new systems (EHR, scheduling platforms, email)
  • Empathy and discretion in handling sensitive patient situations
Preferred:
  • 1-2+ years in a healthcare office, scheduling, patient access, or call center environment
  • Experience with EHR and appointment scheduling
  • Familiarity with discussing fees, payment options, or insurance basics
  • Customer service experience in healthcare, retail, hospitality, or similar fields

Eyetastic Services is dedicated to partnering with employers who provide equal opportunities in all healthcare fields. As a team of eye care professionals, we are committed to supporting you throughout the hiring process, including resume upgrades and negotiations. We prioritize your privacy and ensure that your information is not shared with other recruiting agencies, giving you peace of mind as you explore this exciting opportunity. You can rest assured that we will be with you every step of the way.
Visit eyetasticservices.com for a list of nationwide eye care professional and paraprofessional opportunities.

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