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External Relations Manager Jobs in Springfield, MO

Employee Relations, Payroll & Benefits About Us We are a rapidly growing, missiondriven Medicare ... Support internal and external audits by providing required documentation, corrective actions, and ...

Employee Relations, Payroll & Benefits About Us We are a rapidly growing, mission-driven Medicare ... Support internal and external audits by providing required documentation, corrective actions, and ...

Partner with external providers (benefits, legal) as needed 2. Hiring & Onboarding Coordination ... Support managers in employee relations situations as needed * Prepare and maintain documentation ...

New

... relations efforts to advance the organization's mission, visibility, and impact. Under the ... Digital Marketing and Content Management * Assist with updates to website content, social media ...

... relations efforts to advance the organization's mission, visibility, and impact. Under the ... Digital Marketing and Content Management * Assist with updates to website content, social media ...

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External Relations Manager information

See Springfield, MO salary details

$32.1K

$109.7K

$123.6K

How much do external relations manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for external relations manager in Springfield, MO is $109,706.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,100.00 and $123,100.00 per year, depending on experience, location, and employer.

What does an external relations manager do?

An External Relations Manager is responsible for building and maintaining positive relationships between an organization and its external stakeholders, such as government agencies, media, partners, and the public. Their main duties include developing communication strategies, representing the organization at events, managing public relations campaigns, and handling crisis communication. They work to enhance the organization's reputation and ensure effective communication with external audiences.

What are the key skills and qualifications needed to thrive as an external relations manager?

To thrive as an External Relations Manager, you need expertise in public relations, stakeholder engagement, and communication strategy, often supported by a degree in communications, public relations, or a related field. Familiarity with CRM systems, media monitoring tools, and event management software is typically required. Outstanding interpersonal skills, strategic thinking, and adaptability set exceptional candidates apart in this role. These skills are important because they enable effective relationship-building, brand management, and alignment of organizational goals with external partners.

How does an external relations manager typically collaborate with internal teams to ensure consistent messaging and relationship-building?

An External Relations Manager works closely with various internal departments such as marketing, communications, and leadership to align messaging and strategy. Regular meetings and updates are common to ensure that all external communications reflect the organization's goals and values. The role often involves gathering insights from internal stakeholders, relaying feedback from external partners, and facilitating cross-departmental projects. This collaborative approach helps build unified relationships with external audiences and strengthens the organization's public image.

What are the most commonly searched types of External Relations jobs in Springfield, MO?

The most popular types of External Relations jobs in Springfield, MO are:

What job categories do people searching External Relations Manager jobs in Springfield, MO look for?

The top searched job categories for External Relations Manager jobs in Springfield, MO are:

Infographic showing various External Relations Manager job openings in Springfield, MO as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $111,847 per year, or $53.8 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago


Job description

Location: On-site Springfield, MO Office (with ability to support teams across TX, MO, NM, IL, KS, IN and 30+ remote work states)
Department: Employee Relations, Payroll & Benefits
Reports To: Executive Director of Employee Relations, Payroll & Benefits
About the Role
Every pay period, more than 8,000 caregivers, nurses, and support staff across our organization open their paycheck and trust that it's right. For many, that paycheck is what lets them keep showing up for our patients and families during some of life's hardest moments. This role is what makes that trust possible.
We're seeking an experienced Payroll Manager to lead payroll operations for our growing, multi-state healthcare organization. You'll oversee a team of five Payroll Specialists, ensuring every employee is paid accurately and on time, while driving the kind of process improvements that let your team work with confidence instead of catching fires. It's a role built on precision, but it's also a role built on care, for the people who spend their days caring for others.
Key Responsibilities
Leadership & Team Management
  • Lead, coach, and develop a team of five Payroll Specialists.
  • Establish workflows, training, quality standards, and accountability.
  • Partner with HR, Finance, Scheduling, Clinical Operations, and Employee Relations to support payroll operations.

Payroll Operations
  • Oversee multi-state payroll for hourly, salaried, clinical, remote, and specialized employees.
  • Validate payroll data from UKG, seven EMRs, timekeeping, and scheduling systems.
  • Ensure compliance with wage and hour laws, overtime, shift differentials, on-call pay, bonuses, mileage, multi-rate pay, and state-specific regulations.
  • Manage payroll taxes, garnishments, benefit deductions, year-end reporting, audits, and payroll controls.

Systems & Process Improvement
  • Serve as the payroll lead for UKG and partner with HRIS to resolve issues and improve workflows.
  • Identify and implement process improvements, automation, and efficiencies.
  • Support system upgrades and integrations between UKG and other payroll-related systems.

Compliance & Audit
  • Ensure compliance with federal, state, local, Medicare, Medicaid, and healthcare payroll regulations.
  • Support internal and external audits by providing documentation and implementing corrective actions.
  • Partner with Employee Relations on complex payroll matters.

Reporting & Stakeholder Support
  • Provide payroll reports and data to leadership, Finance, and regulatory agencies.
  • Support reimbursement, cost reporting, and compliance initiatives.

Qualifications
  • Bachelor's degree preferred in Accounting, Finance, Business, HR, or related field.
  • 5+ years of payroll experience with 3+ years in a leadership role.
  • Multi-state, high-volume payroll experience required; healthcare experience preferred.
  • Strong knowledge of UKG or similar payroll systems (ADP, Workday, Viventium a plus).
  • Knowledge of payroll taxes, wage and hour laws, garnishments, audits, and compliance.
  • Advanced Excel skills, including PivotTables, XLOOKUP/VLOOKUP, and macros.
  • Strong leadership, communication, analytical, and problem-solving skills.

What We Offer
  • Competitive pay and comprehensive benefits
  • Medical, dental, vision, and retirement plans
  • Generous PTO and paid holidays
  • Supportive, mission-driven culture
  • The chance to lead a team whose work quietly makes it possible for thousands of caregivers to keep showing up for the people who need them most

Phoenix Home Care and Hospice logo

About Phoenix Home Care and Hospice

Sourced by ZipRecruiter

Phoenix Home Care and Hospice, based in Springfield, MO, is a leader in the healthcare industry specializing in caregiving and end-of-life services. Founded in 2011, the company was established with a vision to offer a fresh approach to home healthcare, prioritizing higher quality of life for patients and families. Phoenix's core mission revolves around providing healthcare innovations that enable individuals who are receiving care to retain independence and dignity. Phoenix Home Care and Hospice services include nursing care, therapy, private duty nursing, Pediatrics, and Hospice care.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Springfield, MO, US

Year founded

2011

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