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External Operations Manager Jobs in Denver, NC (NOW HIRING)

Sagility LLC

Operations Supervisor

Concord, NC · On-site

Ability to delegate and manage work loads and projects across functions within the organization ... Provide internal and external customers with the highest quality service. The above statements are ...

Sagility

Operations Supervisor

Concord, NC · On-site

Ability to delegate and manage work loads and projects across functions within the organization ... Provide internal and external customers with the highest quality service. The above statements are ...

Sagility LLC

Operations Supervisor

Concord, NC · On-site

Ability to delegate and manage work loads and projects across functions within the organization ... Provide internal and external customers with the highest quality service. The above statements are ...

Sagility

Operations Supervisor

Concord, NC · On-site

Ability to delegate and manage work loads and projects across functions within the organization ... Provide internal and external customers with the highest quality service. The above statements are ...

Diamonds Direct

Order Fulfillment Manager

Charlotte, NC · On-site

The Operations Manager partners closely with the General Manager and Store Manager to support sales ... external partner coordination, and customerready handoff. * Perform quality control checks and ...

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All JobsExternal Operations JobsExternal Operations Manager JobsExternal Operations Manager Jobs in Denver, NC

External Operations Manager information

See Denver, NC salary details

$28.7K

$58.7K

$109.6K

How much do external operations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for external operations manager in Denver, NC is $58,695.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $71,700.00 per year, depending on experience, location, and employer.

What does an external operations manager do?

An External Operations Manager oversees and coordinates a company's activities that involve external partners, vendors, or clients. Their primary responsibilities include managing relationships with suppliers, ensuring contract compliance, and optimizing external workflows to meet business objectives. They also analyze external processes for efficiency, handle negotiations, and often serve as the main point of contact for external stakeholders. This role is crucial for maintaining smooth operations and fostering positive business relationships outside the organization.

What are the key skills and qualifications needed to thrive as an external operations manager, and why are they important?

To thrive as an External Operations Manager, you need strong leadership, project management, and analytical skills, typically supported by a degree in business, logistics, or a related field. Familiarity with supply chain management systems, ERP software, and relevant industry certifications such as PMP or Six Sigma is highly beneficial. Excellent interpersonal skills, negotiation abilities, and adaptability help build effective relationships with external partners and stakeholders. These skills ensure seamless coordination, efficient operations, and the achievement of organizational goals through strong external collaboration.

How does an external operations manager typically collaborate with internal teams and external partners?

An External Operations Manager acts as a crucial liaison between their organization and external partners, such as suppliers, vendors, or logistics providers. They regularly coordinate with internal teams like procurement, sales, and logistics to ensure that external operations align with company goals and standards. Effective communication and negotiation are essential, as the role often involves resolving conflicts, managing expectations, and ensuring smooth workflow across organizational boundaries. Building strong, trust-based relationships is key to successfully managing these collaborations and driving operational efficiency.

What is the difference between External Operations Manager vs Supply Chain Coordinator?

AspectExternal Operations ManagerSupply Chain Coordinator
CredentialsBachelor's degree in Business, Logistics, or related field; certifications like APICS CSCP or CPSMBachelor's degree in Supply Chain, Logistics, or Business; certifications like APICS CPIM or CSCP
Work EnvironmentOversees external partners, vendors, and logistics providers; often involves travel and client interactionCoordinates internal supply chain activities; works closely with procurement, warehousing, and distribution teams
Employer & Industry UsageUsed in manufacturing, retail, and logistics companies managing external relationshipsCommon in manufacturing, retail, and distribution centers focusing on internal supply chain processes

The External Operations Manager focuses on managing external relationships and logistics partners, ensuring smooth operations outside the company. In contrast, the Supply Chain Coordinator handles internal supply chain activities, coordinating between departments to optimize inventory and distribution. Both roles require similar credentials and are vital in supply chain management, but their primary focus and work environment differ.

How much should an external operations manager be paid?

The salary for an external operations manager typically ranges from $70,000 to $130,000 annually, depending on experience, industry, and location. Compensation may also include bonuses, benefits, and performance incentives, with higher salaries often associated with larger companies or specialized sectors.

Is an external operations manager a high paying job?

External operations managers typically earn competitive salaries that vary based on industry, experience, and location. They often require strong leadership, project management skills, and industry knowledge, which can contribute to higher compensation levels compared to entry-level roles.

What are popular job titles related to External Operations Manager jobs in Denver, NC?

For External Operations Manager jobs in Denver, NC, the most frequently searched job titles are:

What job categories do people searching External Operations Manager jobs in Denver, NC look for?

The top searched job categories for External Operations Manager jobs in Denver, NC are:

What cities near Denver, NC are hiring for External Operations Manager jobs?

Cities near Denver, NC with the most External Operations Manager job openings:

External Operations Manager jobs near you

Operations Supervisor

Sagility LLC

Concord, NC • On-site

Full-time

Posted 14 days ago

Sagility rating

4.6

Company rating: 4.6 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

62nd of 71 rated call and contact centers

Job description

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.

The role of a Supervisor is to ensure the highest level of service for our clients by coaching and developing our customer service representatives and managing performance to consistently meet and exceed client expectations.

Job title:

Operations Supervisor

Job Description:

Education:

  • High School Diploma or equivalent required, Associates or Bachelor's degree preferred

Experience:

  • 1+ years experience in customer service, call center or related field, including 12 months in a supervisor capacity. Healthcare Industry Prefered.

Mandatory Skills:

  • Excellent interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.

  • Proficiency with the necessary technology, including computers, software applications, phone systems, etc.

  • Ability to improve and/or transform team processes across functions within the organization.

  • Ability to understand basic data and take appropriate action.

  • Ability to drive individual and team efficiency and productivity through effective and efficient metric management.

  • Ability to coach, train, and motivate employees and evaluate their performance.

  • Ability to effectively lead and develop team towards improved performance.

  • Ability to delegate and manage work loads and projects across functions within the organization.

  • Ability to successfully drive continuous improvement efforts by leading work streams related to call center metrics and monitoring tools.

  • Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions.

Roles & Responsibilities:

  • Coach and develop team to achieve account specific and organization CPIs and KPIs.

  • Responsible for monitoring employee performance using coaching tool and performance dashboards based on CPIs and KPIs.

  • Responsible for managing employee performance to include coaching, reward and recognition activities and merit/performance reviews.

  • Responsible for clearly communicating client and organization's expectations on an individual and team basis.

  • Develop daily and weekly action Plans to address individual performance in relationship to team performance.

  • Responsible for employee accountability and productivity, utilizing tools and reporting provided by clients and organization.

  • Responsible for handling escalated and non-resolved customer calls.

  • Participate in cross-functional activities and communication to further Company's capabilities and improvements.

  • Responsible for communicating by personal example and ongoing dialogue compliance to Company's policies and procedures, e.g., conducting oneself as a positive role model for all employees, particularly our CSRs.

  • Promote teamwork and cooperative effort.

  • Help train and provide guidance to other CSRs within the organization

  • Maintain a clean, safe, and unobstructed work area, and practice good safety habits.

  • Provide internal and external customers with the highest quality service.


The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

Location:

Work@Home USAUnited States of America

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