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Extended Coverage Team Jobs in Virginia (NOW HIRING)

Work required shift from 9:30AM - 6:00PM Monday through Friday, as part of a coverage team ... Constantly operate a computer, phone, and other office equipment for extended periods of time.

Work required shift from 6:00 AM to 2:30 PM as part of a coverage team operating between 6:00 AM ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Work required shift from 6:00 AM to 2:30 PM as part of a coverage team operating between 6:00 AM ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Work an 8-hours shift within a coverage team operating between 6:00 AM and 6:00 PM. Minimum ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Work an 8-hours shift within a coverage team operating between 6:00 AM and 6:00 PM. Minimum ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Work an 8-hours shift within a coverage team operating between 6:00 AM and 6:00 PM. Minimum ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Remote Support Technician

Mclean, VA · On-site

$66K - $109K/yr

Work required shift from 9:30AM - 6:00PM Monday through Friday, as part of a coverage team ... Constantly operate a computer, phone, and other office equipment for extended periods of time.

Remote Support Technician

Mclean, VA · On-site

$75K - $125K/yr

Work required shift from 9:30 AM to 6:00 PM as part of a coverage team operating 24x7 support, to ... Constantly operate a computer, phone, and other office equipment for extended periods of time.

Project Close Out Manager

Chantilly, VA · On-site

$128K - $214K/yr

Work an 8-hours shift within a coverage team operating between 6:00 AM and 6:00 PM. Minimum ... Must be able to operate a computer, phone, and other office equipment for extended periods. * Must ...

Showing results 21-40

Extended Coverage Team information

What is the difference between Extended Coverage Team vs Claims Adjuster?

AspectExtended Coverage TeamClaims Adjuster
Required CredentialsInsurance licenses, industry certificationsInsurance licenses, industry certifications
Work EnvironmentOffice, remote, or field work for insurance companiesOffice, remote, or field work for insurance companies
Employer & Industry UsageInsurance carriers, brokers, and agenciesInsurance carriers, third-party administrators
Common Search & ComparisonExtended Coverage Team vs Claims Adjuster

The Extended Coverage Team and Claims Adjuster roles both require insurance licenses and industry certifications, often working within insurance companies or agencies. While the Extended Coverage Team focuses on managing specific policy coverages and policyholder communication, Claims Adjusters handle the assessment and settlement of insurance claims. Both roles are integral to the claims process but differ in their primary responsibilities and scope of work.

What cities in Virginia are hiring for Extended Coverage Team jobs?

Cities in Virginia with the most Extended Coverage Team job openings:

Remote Support Technician

MANTECH

Mclean, VA • On-site

Other

Re-posted 15 days ago


ManTech rating

8.8

Company rating: 8.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

48th of 247 rated software companies


Job description

MANTECH seeks a motivated, career-oriented, and customer-focused Remote Support Technician to join our team in McLean, VA. In this role, you will work collaboratively in a 24/7 operational team to efficiently triage, categorize, and resolve Tier 0–2 incidents and requests, supporting IT infrastructure and mission-critical applications with thorough problem identification and follow-up.
Responsibilities include, but are not limited to:

  • Utilize ITIL-based processes to efficiently manage and resolve incoming incidents, service requests, and demands, ensuring timely and accurate issue tracking.
  • Troubleshoot, analyze, and resolve hardware, software, and network issues, performing remote desktop repairs and minimizing escalations to Tier 3 support.
  • Provide user support and basic training for common applications, system procedures, and office productivity tools.
  • Collaborate with cross-functional IT teams—including network, systems engineering, and application development—to restore services and address complex problems.
  • Manage user accounts, access permissions, and perform special administrative tasks while maintaining clear documentation and adhering to security protocols.
  • Work required shift from 9:30AM – 6:00PM Monday through Friday, as part of a coverage team operating 24x7 support, to include holidays. Training shift will be 6:00 AM – 2:30PM, 7:00 AM – 3:30PM, or 8:00 AM – 4:30 PM (dependent on trainers availability) Monday through Friday for the first 2-3+ weeks in McLean, VA.

Minimum Qualifications: 

  • High School Diploma with 4+ years of experience, an Associate’s Degree with 2+ years of experience, or a Bachelor’s Degree.
  • Experience resolving technical problems and answering queries via telephone or self-service involving hardware, software, networks, system/application access, and telecommunications.
  • Knowledge of Windows Active Directory, multiple desktop programs, configuration and debugging techniques.
  • Experience supporting Windows 10, Microsoft Office 2016 or later, and common business applications.
  • Familiarity with TCP/IP, general networking issues, virus scanning services, and desktop/laptop/peripheral support.

Preferred Qualifications: 

  • Related work experience in a technical help desk position.
  • Special non-commercial systems administrator experience (access management/file transfer).
  • Experience with ServiceNow ITSM & ITBM.
  • Strong communication skills and the ability to exchange accurate information with coworkers, management, and customers.
  • Adaptability to quickly changing tasks and requirements, and eagerness to learn new skills while on the job.

Clearance Requirements:

  • Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

  • Must be able to remain in a stationary position at least 50% of the time.
  • Constantly operate a computer, phone, and other office equipment for extended periods of time.
  • Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.

What ManTech employees say

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