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Express Messenger Jobs (NOW HIRING)

Wincome Hospitality

Service Express Agent

Anaheim, CA · On-site

$25.78 - $26.78/hr

To monitor the Daily Activity Calendar, message boards, and hotel/department bulletin boards on a daily basis, in order to maintain current awareness of changes in Service Express policies and ...

Wincome Hospitality

Service Express Agent

Anaheim, CA · On-site

$25.78 - $26.78/hr

To monitor the Daily Activity Calendar, message boards, and hotel/department bulletin boards on a daily basis, in order to maintain current awareness of changes in Service Express policies and ...

Express

Manager Loyalty & Owned Channels

Columbus, OH · On-site

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... and messaging strategies, ensuring a cohesive and elevated customer experience across all ...

Express

Senior Product Manager, Digital

Columbus, OH · On-site

$122K - $161K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Loyalty, Retention & Lifecycle Messaging: Lead the product strategy for digital loyalty programs ...

Express

Senior Product Manager, Digital

Columbus, OH · On-site

$122K - $161K/yr

About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in ... Loyalty, Retention & Lifecycle Messaging: Lead the product strategy for digital loyalty programs ...

Compass Group

COOK at Panda Express

Arlington, TX · On-site

$17/hr

Panda Express experience preferred. Cooking experience required. * Pay Range: $16.00 per hour to ... Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:

Western Express, Inc.

CDL-A Truck Driver

Bronx, NY · On-site

$100K/yr

Western Express is now hiring CDL-A Dry Van Drivers Earn Up to $100,000 Per Year - 100% No-Touch ... using automatic messaging systems. I understand that I may opt-out at any time by pressing "0 ...

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How much do express messenger jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for express messenger in the United States is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $19.23 per hour, depending on experience, location, and employer.

What is an express messenger?

Express Messengers are professionals responsible for the delivery and transportation of important packages, documents, or goods, often within tight deadlines. They work for courier services, logistics companies, or specialized delivery firms, ensuring that items reach their destination quickly and safely. Express Messengers may use various modes of transport, such as bicycles, motorcycles, vans, or public transit. Their duties also include obtaining signatures, tracking deliveries, and sometimes handling payments. Attention to detail, punctuality, and customer service skills are essential for this role.

What skills and qualifications are needed to thrive as an express messenger?

To thrive as an Express Messenger, you need a valid driver's license, a good driving record, and strong time management skills. Familiarity with navigation apps, route optimization tools, and handheld package scanning devices is typically required. Reliability, attention to detail, and excellent customer service are standout soft skills for this role. These competencies ensure timely, accurate deliveries and a positive customer experience in a fast-paced environment.

What are common challenges express messengers face, and how can they manage them?

Express Messengers often encounter challenges such as heavy traffic, tight delivery schedules, and unpredictable weather conditions. To manage these effectively, it’s important to plan routes in advance, stay updated with real-time traffic alerts, and maintain strong communication with dispatch teams. Staying organized and being adaptable when unforeseen issues arise can help ensure timely deliveries and customer satisfaction. Many employers also provide training on safety protocols and route optimization to support messengers in their daily work.

What is the difference between Express Messenger vs Courier Driver?

AspectExpress MessengerCourier Driver
Required CredentialsValid driver’s license, sometimes a courier or delivery certificationValid driver’s license, often a courier or delivery certification
Work EnvironmentUrban and suburban areas, fast-paced delivery routesUrban, suburban, and sometimes rural areas, flexible routes
Employer & Industry UsageLogistics companies, courier services, e-commerceCourier companies, food delivery services, logistics providers

Both Express Messengers and Courier Drivers require similar licenses and certifications, work in fast-paced delivery environments, and are employed by logistics and courier companies. The main difference lies in the specific industries and types of deliveries they handle, with Express Messengers often focusing on urgent documents and parcels, while Courier Drivers may handle a broader range of goods, including food and retail items.

More about Express Messenger jobs

What cities are hiring for Express Messenger jobs?

Cities with the most Express Messenger job openings:

What states have the most Express Messenger jobs?

States with the most job openings for Express Messenger jobs include:

What job categories do people searching Express Messenger jobs look for?

The top searched job categories for Express Messenger jobs are:

Express Messenger jobs near you
Infographic showing various Express Messenger job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 23% Part Time, and 8% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $36,074 per year, or $17.3 per hour.

Service Express Agent

Wincome Hospitality

Anaheim, CA • On-site

$25.78 - $26.78/hr

Part-time

Posted 27 days ago

Job description

Compensation: $25.78 to $26.78 per hour
GENERAL DESCRIPTION:
Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.
Service Express Agent Responsibilities
  • To understand and respond to all guest needs and requests in a timely and professional manner.
  • To follow all specified telephone procedures including correctly answering and transferring all incoming calls in a timely, courteous, and professional manner; forwarding messages to guests and managerial staff in a timely manner; correctly operating all features of the PBX switchboard; and adhering to posted standardized telephone greetings.
  • To assist guests and staff, as requested, to place out-going calls.
  • To actively promote guest use of the hotel services and facilities.
  • To follow all specified procedures to properly perform routine job tasks; maintaining other PBX logs; updating staff message board, and delivering messages; preparing check-in packets; documenting and following up on guest complaints; following up on unanswered wake-up calls; following up on unsuccessful call transfers; handling mail; transferring relevant PBX information to the next shift; and tracking telephone problems, including their sources and resolution.
  • To monitor the Daily Activity Calendar, message boards, and hotel/department bulletin boards on a daily basis, in order to maintain current awareness of changes in Service Express policies and procedures.
  • To follow all specified procedures to complete the PBX packet on a daily basis, including all requested documentation or logs.
  • To provide guests with information regarding local restaurants, activities, and points of interest, as requested.
  • Be knowledgeable on room service menu options and work and communicate any room service orders to the room service department.
  • Other duties as assigned

Maintaining Property Standards
  • Providing Exceptional Customer Service
  • Communicate professionally at all times with guests, the client, and your teammates
  • Smile and exude a pleasant and friendly demeanor
  • Follow all Westin guidelines and Marriott standards and procedures
  • Follow all departmental policies and procedures

Major areas of responsibility include but are not limited to:
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
  • Anticipate guest needs, respond promptly and acknowledge all guests, however busy and at any time of day.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Ensure you are aware of all inhouse group activities, locations and times set
  • Maintain a working knowledge of all hotel and departmental policies and procedures.
  • Provide excellent customer service.
  • Be knowledgeable and provide information regarding hotel facilities, hours of operation, key personnel, special activities and functions in the resort as requested
  • Provide directions to the resort from any location as requested
  • Understand and follow all safety and emergency procedures
  • Read all departmental memos and inform supervisor or manager of any information that is not clearly understood
  • Report to the supervisor or manager any supplies that are needed or any safety concerns that need to be addressed
  • Alert the following shift of any duties that have not been completed or of any pertinent information regarding special situations
  • Assist other departments and other team members when necessary
  • Perform all other tasks as assigned by department supervisor or manager

Qualifications and Requirements
  • Ability to lead and participate as a member of a team
  • Strong team player and able to motivate a team.
  • Excellent written and verbal communication skills (English).
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Maintain regular attendance in compliance with the handbook policies.
  • Maintain high standards of personal appearance and grooming, which include wearing nametags
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
  • Perform other duties as requested by management.
  • Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

EXPERIENCE AND EDUCATION REQUIREMENTS:
  • High School diploma or GED required
  • Experience in the hospitality industry preferred
  • Experience in 4 Diamond Rated Hotel preferred
  • Must be able to walk/stand for long periods of time
  • Excellent communication skills
  • Must be able to work days, nights, weekends & holidays
  • Occasional lifting and carrying up to 30 lbs.

COMMUNICATION REQUIREMENTS:
Able to communicate effectively in English/Spanish preferred, both verbally and in writing.
Able to effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts.
LICENSES/CERTIFICATIONS:
  • Valid Driver's License required

EOE/M/F/D/V/SO
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