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How much do express associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for express associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Express Associate, and why are they important?

To thrive as an Express Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail software is often required. Excellent customer service, teamwork, and adaptability are vital soft skills for excelling in this fast-paced retail environment. These capabilities ensure efficient operations, positive customer experiences, and contribute to overall store success.

What are the typical daily responsibilities of an Express Associate in a retail environment?

As an Express Associate, you can expect your daily tasks to include providing customer service, assisting with inventory management, restocking shelves, and maintaining store cleanliness. You’ll also help process transactions at the register and support merchandising efforts, such as arranging displays and promoting sales events. Collaboration with your team is important to ensure a smooth store operation, and you may be asked to flex into different roles depending on store needs. This role is fast-paced and customer-focused, offering valuable experience for those interested in retail careers.

What is an Express Associate?

Express Associates are employees who work for Express Employment Professionals, a staffing agency that connects job seekers with temporary, contract, or permanent positions in a variety of industries. As an Express Associate, you are employed by Express but work on assignment at client companies, performing tasks that match your skills and experience. Assignments can range from clerical and administrative work to industrial or professional roles, depending on client needs. Express Associates benefit from flexible work opportunities, weekly pay, and access to career resources provided by Express Employment Professionals.

What is the difference between Express Associate vs Warehouse Associate?

AspectExpress AssociateWarehouse Associate
Required CredentialsHigh school diploma or equivalent; some roles may require certification in logistics or safetyHigh school diploma or equivalent; safety training often provided on the job
Work EnvironmentFast-paced retail or delivery settings, often indoorsWarehouse facilities, involving physical tasks and equipment
Employer & Industry UsageRetail, logistics, delivery companies like Amazon, FedExWarehousing, distribution centers, logistics companies
Common Search & ComparisonYesYes

Both Express Associate and Warehouse Associate roles involve physical tasks and logistics work, but Express Associates typically focus on retail or delivery environments with customer interaction, while Warehouse Associates work mainly in storage and inventory management within warehouses. The roles often require similar credentials and are used across logistics and retail industries, making them common points of comparison for job seekers.

What cities are hiring for Express Associate jobs?

Cities with the most Express Associate job openings:

What are the most commonly searched types of Express jobs?

The most popular types of Express jobs are:

What states have the most Express Associate jobs?

States with the most job openings for Express Associate jobs include:

Express Associate jobs near you

Claims Associate, Claims Express

Plymouth Rock Assurance

Fort Washington, PA • On-site

$40K - $45K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

106th of 307 rated insurance

Job description

Claims Express Associate

The Claims Express Associate will work in a team environment to deliver world-class service to auto insurance customers using a variety of available automated processes. This is a great opportunity for an eager person who thrives in a fast-paced work environment.

Responsibilities
  • Work in a team environment managing voice and e-mails from customers with active claims.
  • Review files assigned to the Express channel to ensure that the case meets the Express handling criteria. If not, transfer the claim to the Property Damage Unit.
  • Assist callers with setting up vehicle inspection appointments, and approving and answering rental questions.
  • Dispatch or reschedule vehicles to the field, shop or VET unit when applicable.
  • Refer complaints or concerns related to the appraisal to the appropriate unit for handling.
  • If applicable, use ISO and Lexis Nexis to identify carriers for subrogation.
  • Review and document police reports and identify potential injuries.
  • Review estimates and input payments.
  • Ensure that the proper compliance letters are sent.
  • Assist with processing incoming and outgoing mail.
  • Assist with special projects.
  • Provide leadership to others through example and sharing of knowledge/skills.
  • Perform other duties as assigned.
Qualifications
  • 1-3 years of customer service or insurance background preferred
  • Analytical and problem-resolution skills
  • Working knowledge of Microsoft Products (WORD, EXCEL, Outlook, and Internet).
  • Working knowledge of Claims Pro and Image Right preferred
  • Strong knowledge of customer service techniques and processes
  • Ability to perform with minimal supervision
  • Excellent interpersonal skills
  • Ability to multitask and work under pressure.
  • Must possess excellent verbal and written communication skills.
  • High School Diploma required
Salary

The pay range for this position is $40,000 to $45,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

Perks & Benefits
  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement
About The Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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