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Experienced Automotive Service Advisor Jobs in Reston, VA

asburyauto

Automotive Service Advisor

Woodbridge, VA

Previous automotive Service Advisor experience heavily preferred * Must be a minimum of eighteen ... years of age * Must have a valid driver's license * Must be able to pass pre-employment screening ...

asburyauto

Automotive Service Advisor

Woodbridge, VA · On-site

Previous automotive Service Advisor experience heavily preferred * Must be a minimum of eighteen ... years of age * Must have a valid driver's license * Must be able to pass pre-employment screening ...

DARCARS

Automotive Service Advisor / Writer

Lanham, MD · On-site

Previous automotive Service Advisor experience highly preferred * Must be a minimum of eighteen years of age * Must have a valid driver's license * Must be able to pass pre-employment screening ...

Midas - PGW

Automotive Service Advisor

Manassas, VA · On-site

$52 - $72/hr

... experience. We are looking for an automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and ...

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Experienced Automotive Service Advisor information

See Reston, VA salary details

$12

$26

$47

How much do experienced automotive service advisor jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for experienced automotive service advisor in Reston, VA is $26.98, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $31.01 per hour, depending on experience, location, and employer.

What is the difference between Experienced Automotive Service Advisor vs Automotive Service Advisor?

AspectExperienced Automotive Service AdvisorAutomotive Service Advisor
Required CredentialsHigh school diploma, relevant certifications, experience in customer serviceHigh school diploma, basic automotive knowledge, customer service skills
Work EnvironmentDealerships, auto repair shops, service departmentsDealerships, auto repair shops, service departments
Employer & Industry UsageTypically employed with more years of experience, handling complex customer issuesEntry to mid-level roles, handling basic customer inquiries
Search & Comparison IntentLooking for experienced professionals, advanced skills, career growthEntry-level, basic job responsibilities, training opportunities

In summary, an Experienced Automotive Service Advisor has more industry experience, handles complex customer issues, and often possesses additional certifications. An Automotive Service Advisor may be newer to the role, with foundational skills and less industry tenure. Both roles work in similar environments but differ in expertise and responsibilities.

Is an experienced automotive service advisor a hard job?

An experienced automotive service advisor's job involves communicating with customers, diagnosing vehicle issues, and managing repair orders, which requires strong communication skills and technical knowledge. The role can be demanding due to customer service expectations, multitasking, and meeting sales goals, but it is manageable with experience and proper training.

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Experienced Automotive Service Advisor jobs near you

Automotive Service Advisor

Volvo Cars of Bethesda

Bethesda, MD

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 23 days ago

Job description

Ourisman, Trusted Tradition

Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning.

Role Summary

Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services.

More about the role

  • Greet customers and assess their vehicle service needs in a friendly and professional manner.
  • Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time.
  • Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations.
  • Provide accurate cost estimates and obtain customer authorization before initiating repairs.
  • Keep customers informed about the status of their vehicle and any changes to the estimated completion time.
  • Maintain detailed records of all customer interactions, services performed, and parts used.
  • Promote dealership services and products to enhance customer satisfaction and drive business growth.

What we look for

  • Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred.
  • Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach.
  • Familiarity with automotive service software and Microsoft Office Suite.
  • Basic understanding of automotive systems and repair procedures.

Benefits

  • Health, dental, and vision insurance
  • Life insurance options
  • Short-term and Long-term disability insurance
  • 401(k) plan with company match
  • Paid time off and holiday leave
  • Opportunities for professional development and growth

Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

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