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Experience Manager Jobs in Rhode Island (NOW HIRING)

Neshent Technologies

We are seeking an experienced AEM Web Content Specialist with hands-on experience in Adobe Experience Manager (AEM) page authoring, digital content management, and website publishing workflows. The ...

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All JobsExperience JobsExperience Manager JobsExperience Manager Jobs in Rhode Island

Experience Manager information

See Rhode Island salary details

$24K

$58.3K

$113.6K

How much do experience manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for experience manager in Rhode Island is $58,294.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,100.00 and $67,100.00 per year, depending on experience, location, and employer.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or employee experiences within an organization. They often use data analysis, customer feedback, and experience mapping to enhance engagement and satisfaction, frequently working with tools like CRM systems and customer journey platforms.

What are the most commonly searched types of Experience jobs in Rhode Island?

The most popular types of Experience jobs in Rhode Island are:

Experience Manager jobs near you
Infographic showing various Experience Manager job openings in Rhode Island as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,294 per year, or $28 per hour.

AEM Web Content Specialist

Neshent Technologies

Hope, RI • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

We are seeking an experienced AEM Web Content Specialist with hands-on experience in Adobe Experience Manager (AEM) page authoring, digital content management, and website publishing workflows. The ideal candidate will be responsible for creating, updating, and maintaining web content using existing AEM templates while ensuring accuracy, quality, accessibility, and adherence to established content standards.

The candidate should have strong attention to detail, experience working within enterprise CMS environments, and the ability to collaborate with content, marketing, and technical teams in a fast-paced environment.

Required Skills
  • Hands-on experience with Adobe Experience Manager (AEM) page authoring.
  • Experience building and updating web pages using existing AEM templates and components.
  • Strong content editing skills with excellent attention to detail and quality assurance practices.
  • Ability to follow established workflows, publishing processes, and team guidelines.
  • Experience with enterprise web content management systems (CMS) and digital publishing.
  • Understanding of:
    • Web accessibility standards and best practices.
    • Relative vs. absolute links.
    • Website quality assurance processes.
    • Component-based webpage construction.
    • Content governance and maintenance practices.
Preferred AEM Experience
  • Experience with AEM Launches for scheduling and managing future content publication.
  • Knowledge of AEM Experience Fragments and understanding their differences from Content Fragments.
  • Exposure to content architecture and fragment configuration.
  • Familiarity with AEM Multisite Manager.
  • Experience working with AEM Cloud environments.
  • Basic image editing skills are a plus.
Primary Responsibilities
  • Create, update, and publish web pages using Adobe Experience Manager (AEM).
  • Build pages using approved templates, components, and content structures.
  • Perform content updates, formatting, link validation, and page quality checks.
  • Ensure web content meets accessibility, usability, and brand standards.
  • Support digital marketing campaigns and content publishing initiatives.
  • Manage content lifecycle activities including updates, scheduling, and publishing workflows.
  • Collaborate with content owners, designers, developers, and marketing teams to deliver high-quality web experiences.
  • Maintain consistency across websites using AEM content management processes.
  • Support AEM-based content governance and website maintenance activities.
Required Experience
  • 3+ years of experience in web content management, digital content publishing, or website administration.
  • Experience with Adobe Experience Manager (AEM) or similar enterprise CMS platforms.
  • Strong understanding of content quality assurance and web publishing best practices.
  • Ability to work collaboratively in a fast-paced environment with changing priorities.

Apply