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Experience Manager Jobs in Iowa (NOW HIRING)

Aquatics Experience Lead

North Liberty, IA · On-site

$15.50 - $18.50/hr

The Lead reports to the Aquatics Experience Manager and will help make sure we are delivering on safety and fun for our customers and our team members. In addition to out-of-water duties, the Lead is ...

Aquatics Experience Lead

North Liberty, IA · On-site

$15.50 - $18.50/hr

The Lead reports to the Aquatics Experience Manager and will help make sure we are delivering on safety and fun for our customers and our team members. In addition to out-of-water duties, the Lead is ...

(USA) Digital Coach

Cedar Falls, IA · On-site

$65K - $100K/yr

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of ...

As our Human Resources Manager, you will serve as the senior HR leader for the St. Ansgar facility ... You are an experienced HR professional who combines strategic thinking with a hands-on approach to ...

As our Human Resources Manager, you will serve as the senior HR leader for the St. Ansgar facility ... You are an experienced HR professional who combines strategic thinking with a hands-on approach to ...

New

As our Human Resources Manager, you will serve as the senior HR leader for the St. Ansgar facility ... You are an experienced HR professional who combines strategic thinking with a hands-on approach to ...

HR Manager

IA · On-site

As our Human Resources Manager, you will serve as the senior HR leader for the St. Ansgar facility ... You are an experienced HR professional who combines strategic thinking with a hands-on approach to ...

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are ...

UX Engineer

Dubuque, IA · On-site

$80K - $130K/yr

Collaborate with product management, engineering, software development, and other stakeholders ... Utilize UX metrics, customer feedback, and validation results to influence product decisions and ...

Customer Experience Specialist

Manchester, IA · On-site

$16 - $20/hr

Responsible for tasks like managing invoices, maintaining office supplies, coordinating loan file ... Years of Experience * A minimum of two years' customer service experience or equivalent work ...

UX Engineer

Dubuque, IA

$80K - $130K/yr

Collaborate with product management, engineering, software development, and other stakeholders ... Utilize UX metrics, customer feedback, and validation results to influence product decisions and ...

UX Analyst

Des Moines, IA · On-site

$113K/yr

Knowledge of agile development methodology and project management tools * Understanding of internal and external digital asset capabilities and data structures * Familiarity digital design principals ...

Customer Experience Specialist

Urbana, IA · On-site

$17.25 - $21.50/hr

Customer Experience Specialist Remote Capable Are you looking for an opportunity to be your best ... Process and manage customer orders, post-order support, and issue resolution with accuracy, urgency ...

Customer Experience Specialist

Urbana, IA · Hybrid

$17.25 - $21.50/hr

Process and manage customer orders, post-order support, and issue resolution with accuracy, urgency ... Customer Service Critical Skills 1. Customer Experience & Service Systems Thinking * Understand how ...

Showing results 21-40

Experience Manager information

See Iowa salary details

$23K

$55.9K

$109K

How much do experience manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for experience manager in Iowa is $55,910.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $64,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an experience manager, and why are they important?

To thrive as an Experience Manager, you need expertise in customer experience strategies, project management, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with customer relationship management (CRM) systems, survey tools, and analytics platforms is typically required. Exceptional interpersonal skills, creative problem-solving, and leadership abilities help you engage teams and exceed customer expectations. These skills are crucial for designing seamless experiences that drive customer satisfaction, retention, and organizational growth.

What is the difference between Experience Manager vs Content Manager?

AspectExperience ManagerContent Manager
Primary FocusDesigning and optimizing customer experiences across channelsCreating, managing, and publishing digital content
Required SkillsUser experience design, data analysis, project managementContent creation, editing, content management systems
Work EnvironmentMarketing, digital teams, customer experience departmentsContent teams, marketing, editorial departments
Common CertificationsUX certifications, digital marketing credentialsContent management system certifications, writing courses

Experience Managers focus on enhancing customer interactions and journey optimization, while Content Managers concentrate on developing and maintaining digital content. Both roles often collaborate but serve different core functions within marketing and digital teams.

How does an experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

Experience Managers regularly work alongside marketing, product, sales, and support teams to create seamless and positive customer journeys. They facilitate communication between departments, advocate for the customer’s perspective, and help implement feedback-driven improvements. By conducting and analyzing customer feedback sessions, Experience Managers ensure that each team understands pain points and opportunities, leading to coordinated strategies that enhance overall customer satisfaction. This role often requires strong project management and interpersonal skills to align diverse teams toward shared goals.

What does an experience manager do?

An Experience Manager is responsible for overseeing and improving the overall experience of customers, guests, or clients within an organization. Their duties often include designing and implementing strategies to enhance satisfaction, managing feedback, and coordinating with various departments to ensure a seamless and positive journey for every client or visitor. Experience Managers may work in industries such as hospitality, retail, or corporate events, and their main goal is to ensure people have memorable and positive interactions with the brand or company.

What is an experience manager?

An experience manager is a professional responsible for designing, implementing, and improving customer or user experiences across various touchpoints. They often use data analysis, customer feedback, and experience design tools to enhance engagement and satisfaction, working closely with marketing, product, and service teams.
What are the most commonly searched types of Experience jobs in Iowa? The most popular types of Experience jobs in Iowa are:
What cities in Iowa are hiring for Experience Manager jobs? Cities in Iowa with the most Experience Manager job openings:
Infographic showing various Experience Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $55,910 per year, or $26.9 per hour.

Aquatics Experience Lead

Diventures

North Liberty, IA • On-site

$15.50 - $18.50/hr

Full-time

Re-posted 14 days ago


Diventures rating

5.5

Company rating: 5.5 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

152nd of 221 rated education and training


Job description

Diventures is an award-winning swim center, serving thousands of families weekly across 10 locations. We proudly teach swimming lessons for all ages, abilities, and skill levels. We help our swimmers develop important safety skills, learn to swim and enjoy the water, and build a passion for the oceans and marine health.
We are hiring an Aquatics Experience Lead. This important role contributes to the success of Diventures by building and maintaining positive experiences and relationships with our customers through high-touch communication and personalized customer service. The Lead is the main point of contact for swim parents and families in-person, on the phone, and through email. They must be excellent communicators and have great knowledge of the Diventures swim offerings so they can answer all customer questions.
The Lead reports to the Aquatics Experience Manager and will help make sure we are delivering on safety and fun for our customers and our team members. In addition to out-of-water duties, the Lead is expected to teach swim lessons in the water for about half of their time.
Diventures offers extensive paid training, including CPR, AED, and First Aid certifications. All of our Swim Teachers/Instructors are certified through Swim Schools International and learn the latest swim curriculum and teaching techniques.
The Aquatics Experience Lead also provides day-to-day supervision of assigned aquatic programming including scheduling of Swim Teachers, Deck Managers, and Lifeguards. They may fill in for Swim Teachers or other roles when needed.
Key Attributes of the Successful Diventures Aquatics Experience Lead
  • Clear Communicator
  • Customer Service Mindset
  • Attention to Detail
  • Organized
  • Problem Solver
  • Engaging
  • Takes Initiative
  • Time Management
  • Positive and Professional Image

Required Competencies
  • Experience in swim program or school
  • Safety-first mentality
  • Strong written and oral communication skills for in-person, over the phone, and written (email) customer communication
  • Mastery of swim IT system (Jackrabbit - training provided)
  • Active SSI Swim Teacher Certification for all levels (extensive paid training available if not yet certified)
  • Deck Manager Certified (extensive paid training available if not yet certified)
  • Lifeguard Certified (opportunities for training available)

Schedule Expectations
  • This role requires availability during peak swim lesson times, including evenings and weekends

What Diventures employees say

Pay

Hours and flexibility

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