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Experience Coordinator Jobs in Reston, VA (NOW HIRING)

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time (varies based on business needs) LOCATION: Regional HQ Office REPORTS TO: Director of Operations DIRECT ...

Customer Experience Coordinator

Herndon, VA · On-site

$18.50 - $24.25/hr

Customer Experience Coordinator FLSA STATUS: Non-Exempt JOB STATUS: Full Time or Part Time (varies based on business needs) LOCATION: Regional HQ Office REPORTS TO: Director of Operations DIRECT ...

... emails, coordinating and maintaining lodging, daycare and grooming schedules, scheduling ... Minimum of 1 year receptionist/customer service experience * We are a drug free workplace Shifts we ...

... emails, coordinating and maintaining lodging, daycare and grooming schedules, scheduling ... Minimum of 1 year receptionist/customer service experience * We are a drug free workplace Shifts we ...

... experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly ...

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs * Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for ...

... emails, coordinating and maintaining lodging, daycare and grooming schedules, scheduling ... Minimum of 1 year receptionist/customer service experience * We are a drug free workplace Shifts we ...

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Experience Coordinator information

See Reston, VA salary details

$28.1K

$60.2K

$105.6K

How much do experience coordinator jobs pay per year?

As of Aug 6, 2026, the average yearly pay for experience coordinator in Reston, VA is $60,204.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,100.00 and $72,300.00 per year, depending on experience, location, and employer.

How does an experience coordinator typically collaborate with other departments to enhance customer or guest satisfaction?

Experience Coordinators often serve as the bridge between guests or customers and various internal teams, such as operations, marketing, and facilities. They regularly communicate client feedback, coordinate logistics for events or services, and ensure that every detail aligns with brand standards. This cross-functional collaboration allows them to quickly resolve issues, implement improvements, and create memorable experiences. Strong interpersonal and organizational skills are crucial for managing these relationships and ensuring smooth execution.

What does an experience coordinator do?

An experience coordinator plans and manages events or activities to ensure a positive experience for clients or attendees. They coordinate logistics, communicate with vendors, and often use tools like event management software. Strong organizational and communication skills are essential for this role.

What is an experience coordinator?

Experience Coordinators are professionals responsible for designing, organizing, and managing events or experiences to ensure participants have a positive and memorable time. They work in various industries, such as hospitality, corporate events, entertainment, or customer service, and handle logistics, communication, and problem-solving throughout the event process. Their main goal is to create seamless and engaging experiences by understanding client or guest needs and coordinating with multiple teams or vendors.

What are the key skills and qualifications needed to thrive as an experience coordinator, and why are they important?

To thrive as an Experience Coordinator, you need strong organizational abilities, event planning experience, and often a bachelor’s degree in hospitality, marketing, or a related field. Familiarity with event management software, CRM tools, and digital collaboration platforms is typically required. Exceptional communication, problem-solving, and customer service skills help you anticipate and exceed client expectations. These skills ensure seamless execution of events and positive client experiences, which are vital for organizational reputation and repeat business.
What cities near Reston, VA are hiring for Experience Coordinator jobs? Cities near Reston, VA with the most Experience Coordinator job openings:
Infographic showing various Experience Coordinator job openings in Reston, VA as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $60,204 per year, or $28.9 per hour.

Remote Customer Experience Coordinator

Nexora Talent

Washington, DC • Remote

$20.25 - $26.50/hr

Part-time

Posted 11 days ago


Job description

Customer Experience Coordinator (Remote)

We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. This is an excellent opportunity for individuals who enjoy helping others, working remotely, and building strong relationships through exceptional service.

Key Responsibilities

  • Respond to client inquiries via phone, email, and online messaging platforms.

  • Coordinate customer requests and assist with scheduling and service updates.

  • Provide clear and accurate information regarding available services and processes.

  • Maintain organized records of customer interactions and service details.

  • Ensure timely follow-up and deliver professional customer support.

  • Collaborate with team members to ensure a seamless client experience.

  • Resolve customer concerns efficiently while maintaining a high level of professionalism.

  • Deliver outstanding service that builds customer satisfaction and loyalty.

Benefits

  • 100% Remote position.

  • Flexible work schedule.

  • Comprehensive onboarding and training provided.

  • Performance-based growth opportunities.

  • Supportive and collaborative team environment.

  • Work-life balance with the flexibility of working from home.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Highly organized with great attention to detail.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Comfortable using computers, online communication tools, and web-based platforms.

  • Self-motivated with the ability to work independently.

  • Previous customer service experience is a plus but not required.

  • Passion for helping clients and delivering exceptional customer experiences.