Experience Architect Jobs (NOW HIRING)

FULL TIME | GEP WORLDWIDE | UNITED STATES

Job Summary & Responsibilities

GEP is different. It’s a place where individuality is prized, and talent respected. We’re focused on what is real and effective. We are a meritocracy where good ideas and great people get noticed, results matter, and ability and hard work drive achievements.  We recognize people who make a genuine difference by rewarding them well. We’re a learning organization, actively looking for people to help shape, grow and continually improve us.

GEP helps global enterprises operate more efficiently and effectively, gain competitive advantage, boost profitability, and maximize business and shareholder value.

Fresh thinking, innovative products, unrivaled domain and subject expertise, and smart, passionate people – this is how GEP creates and delivers unified business solutions of unprecedented scale, power and effectiveness.  Those are just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference.

What you'll do

As a User Experience Architect, you will work closely with Product Design, Engineering and Business to define and develop all UX/IA documentation and user flows for our global products, platforms, services and experiences. You are an integral part of how we work in a fast-paced, multi-disciplinary user centered product environment. You will have hands-on experience as an Information Architect, Interaction, or Product Experience Designer with a deep understanding of the fundamentals and practice of design, Design Thinking, and product design.

In this role, you will partner across multiple product, business and cross-functional teams responsible for global multi-platform portfolios.

You will lead and motivate dedicated, cross-functional Agile teams by communicating big ideas and experiences that are attainable to move the business forward. We are looking for leaders, innovators and creative problem solvers who are passionate about their work, and are driven to engage, entertain and delight the users who use our products.

Responsibilities

• Define and create the user experience and information architecture for our products, platforms, services and experiences.
• Define, design and maintain functionality, navigation, and interaction models through use cases, user maps and flows, and functional requirements documentation for Product Design.
• Possess an understanding of customer centered needs, tasks and goals buy translating them into smart and innovative solutions for our Product Design & Development teams.
• Work closely with Product, Business, Marketing, Brand, and Design teams to translate business requirements into meaningful product experiences
• Identify and connect similar use cases, flows, and experiences across product design teams.
• Work across Product Design, Business & Marketing teams define global design solutions.
• Participate in immersive user research, concept testing, usability testing, and analytics.
• Build relationships to align & influence across Business, Product, Technology and Marketing. Demonstrate the highest standards - through clear direction to teams, stakeholders, & clients.
• Inspire/mentor others on design teams and other creative teams within the organization.
• Participate in user experience thought leadership in both the company and the industry.

Desired Skills and Experience

• 5+ years of experience as Information Architect, Interaction, or Experience Design Lead within a large-scale consumer facing organization, agency or multi-platform product company.
• 3+ years’ experience working on high performing Product Design teams with connected product experiences.
• Degree in HCI, Product Design, Engineering and/or combined work experience with Interaction Design, Design Thinking and Agile development methodologies.
• Ability to manage multiple work streams & deliver the highest quality for large scale products. Proficiency in high level strategic thinking with the ability to identify cross product impacts
• Ability to cut through ambiguity and desire to organize it with a focus on customer needs.
• Proven ability to execute on information architecture of complex multi-platform interfaces
• Deep understanding of product design, user experience, information hierarchy, and user-flows for Mobile, Living Room & Connected Product Environments.
• Hands on experience with variety of user research techniques including user testing, personas, user tasks and scenarios, internal and external user interviews
• Online portfolio demonstrating broad skills, versatile aesthetic, high-end customer facing experiences, with expertise in design principles, thinking and usability.
• Hands on team player that can work easily with multiple stakeholders including Design, Product, Engineering, Data & Research, Project Management, Marketing, Business and Sales.
• Proven track record successfully creating and managing global products, platforms & services.
• Experience navigating large organizations, developing collaborative relationship and influencing across various partner groups.
• Comfort operating in a fast-paced dynamic environment and managing change.
• Excellent oral and written skills, and able to present to small or large groups of people including Design, Marketing, Production, Product Teams, and Executive Stakeholders.
• Uncanny drive and passion to deliver the best experience for consumers and proven track record to deliver compelling, innovative and award-winning user and product experiences.

GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, protected veteran status, disability status, or any other characteristics protected by federal, state or local law. We are committed to hiring and valuing a global diverse work team.  GEP is proud to be an EEO/AA employer M/F/D/V.

For more information please visit us on GEP.com or check us out on LinkedIn.com.