ZipRecruiter

Log In

1

Experian Jobs in Chicago, IL (NOW HIRING)

Experian

Client Support Analyst

Schaumburg, IL · Remote

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. The Client Support Analyst (CSA) is a client-facing ...

Experian

Client Support Analyst

Schaumburg, IL · Remote

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. The Client Support Analyst (CSA) is a client-facing ...

Experian

Client Support Analyst

Schaumburg, IL · On-site +1

$80K - $139K/yr

Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. The Client Support Analyst (CSA) is a client-facing ...

All JobsExperian JobsExperian Jobs in Chicago, IL

Experian information

See Chicago, IL salary details

$24.2K

$60.9K

$100.5K

How much do experian jobs pay per year?

As of Aug 27, 2026, the average yearly pay for experian in Chicago, IL is $60,924.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $79,900.00 per year, depending on experience, location, and employer.

What does Experian do as a company?

Experian is a global information services company that specializes in collecting, analyzing, and processing data to help individuals and businesses make informed financial decisions. They are best known for providing credit reports, credit scores, and credit monitoring services to consumers. Experian also offers data analytics, marketing services, and fraud prevention solutions to organizations across various industries. Their services are widely used by lenders, businesses, and consumers to assess creditworthiness and manage financial risk.

What are the key skills and qualifications needed to thrive at Experian, and why are they important?

To excel at Experian, you typically need expertise in data analysis, financial services, and a relevant degree such as business, finance, or computer science. Familiarity with tools like SQL, data visualization platforms, CRM systems, and possibly certifications in data security or analytics is often required. Strong problem-solving, communication, and teamwork skills help employees navigate complex client needs and regulatory environments. These abilities are critical for delivering accurate solutions, maintaining client trust, and driving innovation in the highly regulated credit reporting industry.

What are some common challenges faced by professionals working at Experian, and how can I prepare for them?

Professionals at Experian often work in fast-paced, data-driven environments where handling sensitive information and adhering to strict privacy regulations are crucial. You may encounter challenges such as managing large datasets, ensuring data accuracy, and meeting tight deadlines for client deliverables. Collaboration with cross-functional teams—such as IT, analytics, and compliance—is frequent, requiring strong communication and adaptability. To prepare, familiarize yourself with data privacy best practices, enhance your analytical skills, and be ready to work in a collaborative, dynamic setting.

What are popular job titles related to Experian jobs in Chicago, IL?

For Experian jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Experian jobs in Chicago, IL look for?

The top searched job categories for Experian jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Experian jobs?

Cities near Chicago, IL with the most Experian job openings:

Experian jobs near you
Infographic showing various Experian job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 73% Physical, 4% Hybrid, and 23% Remote job distribution, with an average salary of $60,924 per year, or $29.3 per hour.

Client Support Analyst

Schaumburg, IL • Remote

Experian
See more jobs at Experianexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago

Job description

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.

Job Description

The Client Support Analyst (CSA) is a client-facing, multi-functional role responsible for supporting one of Experian's highest-profile partners during time-sensitive and compliance-critical year-end operations. You will extend beyond basic support—it combines client relationship management, data oversight, project management, technical system fluency, and production accuracy. The CSA reports to the Director of Customer Success and works remotely.

What you'll do:

  • Oversee end-to-end client case management, including tracking, prioritization, status communication, and documentation across multiple systems.
  • Support year-end tax form processing by validating, formatting, QA'ing, and delivering files for W-2 GU, VI, PR, 1099 (M, R, NEC), and Canadian forms (T4, T4A, RL-1), while identifying and resolving file formatting issues.
  • Serve as a primary client contact by participating in status meetings, leading calls, presenting updates, and providing high-touch communication and client-facing summaries.
  • Use multiple systems and tools, including Salesforce (SFDC), Smartsheet, Excel, internal proprietary platforms, and shared team trackers to manage client deliverables and case activity.
  • Troubleshoot production, data, and processing issues independently while collaborating with our teams and partners to provide a seamless, accurate, and error-free year-end experience.
  • Support peak year-end processing demands from October through February, including extended hours, occasional evenings and weekends, and accelerated case turnaround expectations.
Qualifications
  • 5+ years of experience working in Client Services
  • Advanced skills in Customer Success metrics
  • Experience working directly with enterprise-level clients or partners in regulated industries
  • Experience with payroll in US and CAN tax forms (W2, 1099, PR, T4 RL1)
  • Experience with tax year-end processing, data-heavy client services, client billing and contract review
  • Experience leading training and presentations with clients
  • Advanced Excel skills (can maintain complex spreadsheets), Salesforce, and Smartsheet knowledge

Additional Information

Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose-driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including full medical, dental, vision, and matching 401K
  • Fully remote environment
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

#LI-Remote

Apply