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Executive Table Games Dual Rate Supervisor information

What are the key skills and qualifications needed to thrive as an Executive Table Games Dual Rate Supervisor, and why are they important?

To thrive as an Executive Table Games Dual Rate Supervisor, you need comprehensive knowledge of table games operations, supervisory experience, and typically a high school diploma or equivalent. Familiarity with casino management systems, surveillance technology, and regulatory compliance tools is essential. Strong leadership, conflict resolution, and communication skills help in managing staff and ensuring a positive guest experience. These skills and qualities are crucial for maintaining game integrity, regulatory adherence, and a high standard of customer service in a fast-paced casino environment.

What are some common challenges faced by Executive Table Games Dual Rate Supervisors, and how can they manage them effectively?

Executive Table Games Dual Rate Supervisors often encounter challenges such as balancing supervisory responsibilities with floor operations, ensuring compliance with gaming regulations, and managing team dynamics among dealers and staff. Successfully handling these challenges requires strong communication skills, adaptability, and a thorough understanding of both operational and regulatory aspects of table games. Building trust among team members and maintaining a visible presence on the gaming floor can help supervisors address issues quickly and foster a positive work environment.

What is an Executive Table Games Dual Rate Supervisor?

An Executive Table Games Dual Rate Supervisor is a casino professional who alternates between supervising table games operations and performing the duties of a table games dealer. In the supervisory role, they oversee game integrity, enforce gaming rules, manage staff, and ensure excellent customer service. When not supervising, they may step in as a dealer as needed. This dual role helps maintain smooth casino operations and ensures adequate staffing coverage on the gaming floor.

What is the minimum salary of a supervisor?

The minimum salary for an Executive Table Games Dual Rate Supervisor varies by location and employer, but it typically starts around $40,000 to $50,000 annually. Factors such as experience, certifications, and the size of the gaming establishment can influence the starting pay. Supervisors in this role often earn higher with additional responsibilities and skills in game management and customer service.

What is the difference between Executive Table Games Dual Rate Supervisor vs Table Games Supervisor?

AspectExecutive Table Games Dual Rate SupervisorTable Games Supervisor
CredentialsGaming license, supervisory certificationGaming license, supervisory certification
Work EnvironmentHigh-end casino floors, luxury settingsCasino floors, various gaming areas
Employer & Industry UsageLuxury casinos, gaming resortsCasinos, gaming establishments
Primary ResponsibilitiesOversees dual-rate table operations, manages staff, ensures complianceSupervises table game staff, monitors game integrity, enforces policies

The Executive Table Games Dual Rate Supervisor typically handles more complex, dual-rate gaming operations in luxury casino environments, with a focus on compliance and staff management. In contrast, the Table Games Supervisor oversees daily table game activities and staff, often in broader casino settings. Both roles require similar credentials but differ in scope and environment.

What are the most commonly searched types of Table Games Dual Rate Supervisor jobs in Indiana? The most popular types of Table Games Dual Rate Supervisor jobs in Indiana are:
What are popular job titles related to Executive Table Games Dual Rate Supervisor jobs in Indiana? For Executive Table Games Dual Rate Supervisor jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Executive Table Games Dual Rate Supervisor jobs in Indiana look for? The top searched job categories for Executive Table Games Dual Rate Supervisor jobs in Indiana are:
What cities in Indiana are hiring for Executive Table Games Dual Rate Supervisor jobs? Cities in Indiana with the most Executive Table Games Dual Rate Supervisor job openings:
Executive Table Games Dual Rate Supervisor jobs near you
Supervisor Table Games

Supervisor Table Games

Caesars Entertainment

Elizabeth, IN • On-site

$26/hr

Full-time

Posted 6 hours ago

Caesars Entertainment rating

6.3

Company rating: 6.3 out of 10

Based on 236 frontline employees who took The Breakroom Quiz

88th of 132 rated casinos

Job description

Job Description
JOB SUMMARY:
$26.00 an hour. Supervises for the operations of table games on an assigned shift, placing special emphasis on guest service, security of department/property assets and positive team member motivation and coaching. Promotes and maintains the utmost integrity and high-quality customer service to all patrons and team members.
KEY JOB FUNCTIONS:
  • Inspires others by demonstrating a high level of commitment and energy in all endeavors. Consistently demonstrates superior customer service skills and acts as a positive role model for all team members.
  • Conveys positive energy and enthusiasm focusing on the customer interaction.
  • Continuously improves service by evaluating service problems using feedback or data and involving team in service improvements.
  • Communicates service problems and team plans in buzz sessions and facilitates problem-solving meetings with team.
  • Immediately addresses service issues and follows up to ensure guest satisfaction.
  • Keeps team well informed of property promotions and events.
  • Develops highly skilled, successful team members, sets realistic and measurable service standards and holds employees accountable for meeting them.
  • Clearly communicates and enforces company expectations including Code of Commitment, policies, procedures, department goals and business strategy.
  • Addresses team member performance issues, coaches for improvement and provides ongoing feedback.
  • Uses EOS data to improve the workplace, listens and responds to team members, recognizes and rewards individual and team performance.
  • Consistently follows company policies, procedures and industry regulations, maintains accurate and up-to-date team member records, and completes performance reviews timely.
  • Essential functions will include training, selecting, directing work of Table Games personnel, maintaining production, appraising team members' productivity and efficiency for purposes of recommending promotions or other changes (evaluations), handling team members' questions, concerns and complaints, coaches, counsels and issues progressive discipline, plans work, provides for safety and security, and monitoring or implementing legal compliance matters.
  • Oversees the operations of assigned area, ensuring compliance with gaming commission regulations, internal controls, company standards, and departmental policies and procedures.
  • Ensures proper procedure is used by all dealers under supervision.
  • Verifies all gaming table transactions in supervised area.
  • Maintains awareness of activity on games in area of supervision, settles disputes that may arise, escalating issues when appropriate.
  • Verifies issuance of credit after completion of all authorization procedures.
  • Motivates dealers to provide superior customer service while also taking responsibility for following dealing procedures and keeping proper game pace.
  • Directly responsible for customer service objectives. Verbally informs management as well as surveillance of unnatural or irregular play.
  • Presents oneself as a credit to the company and encourages others to do the same.
  • Leads by example. Serves as a role model to all team members at all times.
  • Supports department, property and company initiatives without reservation.
  • Other job duties as assigned.
EDUCATION and/or EXPERIENCE:
High school diploma or equivalent required. Must have significant Table Games experience as a dealer and/or supervisor capacity.
QUALIFICATIONS:
Excellent math skills and the ability to multi-task are required. Qualified candidates will possess excellent customer interaction, analytical, critical thinking and problem-solving skills. The ability to lead and coach is required. Well-developed interpersonal skills are a must. Enjoys entertaining and communicating with the public. Must have a professional appearance and be team player. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
WORK ENVIRONMENT:
  • Must be able to work independently.
  • Must be able to sit and/or stand for long periods of time (minimum of four hours).
  • Demonstrates a sense of urgency while performing tasks and meeting deadlines.
  • Must be able to maneuver throughout all areas of the casino; from floor to floor either by stairways (minimum of 20 steps) or escalator.
  • Must be able to lift, carry and/or push a minimum of 40 lbs.
  • Must be able to stoop, kneel, bend, twist, turn, push, pull, grasp objects and the manual dexterity to operate a computer and other necessary office equipment.
  • Must be able to tolerate areas containing secondhand smoke, dust, loud noises and bright lights.
  • Must be able to work varied shifts, weekends and holidays as needed.

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