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Executive Resolution Analyst Jobs in Spokane, WA

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

... to resolution. * Utilize remote control software to efficiently assist off-site staff and ... executive leadership. * Maintain clear, timely, and professional communication with end-users ...

NEFCO

Senior IT Support & Network Analyst

Spokane, WA · On-site

$33 - $38/hr

... to resolution. * Utilize remote control software to efficiently assist off-site staff and ... executive leadership. * Maintain clear, timely, and professional communication with end-users ...

All JobsResolution Analyst JobsExecutive Resolution Analyst JobsExecutive Resolution Analyst Jobs in Spokane, WA

Executive Resolution Analyst information

See Spokane, WA salary details

$16

$28

$46

How much do executive resolution analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for executive resolution analyst in Spokane, WA is $28.22, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.52 per hour, depending on experience, location, and employer.

What is the difference between Executive Resolution Analyst vs Customer Service Specialist?

AspectExecutive Resolution AnalystCustomer Service Specialist
Required CredentialsBachelor's degree, certifications in conflict resolution or customer relationsHigh school diploma or equivalent, customer service training
Work EnvironmentCorporate offices, call centers, client-facing settingsRetail stores, call centers, online support
Employer & Industry UsageFinancial, insurance, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonFocuses on resolving complex issues, policy enforcementHandles customer inquiries, basic problem-solving

The Executive Resolution Analyst typically manages complex client issues within corporate environments, requiring specialized skills and certifications. In contrast, Customer Service Specialists handle routine customer inquiries and support. While both roles involve communication and problem-solving, the Analyst role is more focused on high-level resolution and policy enforcement, often in financial or corporate sectors.

Executive Resolution Analyst jobs near you

Senior Capital Stress Testing Program Analyst

Banner Bank

Spokane, WA

$86K - $107K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Banner Bank rating

8.7

Company rating: 8.7 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

23rd of 171 rated banks

Job description

More than 135 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. These core values shape our culture, and we were recently Great Place to Work Certified because of our outstanding workplace culture and employee experience. As well, our financial strength and stability are key reasons Forbes named us one of the Best 100 Banks in America for the ninth consecutive year.

With more than $16 billion in assets and 135 branch locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations.

As a Senior Capital Stress Testing Program Analyst, you'll play a key role in helping Banner Bank assess risk, strengthen financial resilience, and support strategic decision-making. This position offers the opportunity to partner with leaders across Finance, Risk, and business lines to develop and enhance enterprise stress testing programs while delivering meaningful insights to senior management, regulators, and the Board of Directors.

In this role you'll
 
  • Develop and maintain stress testing processes, methodologies, and documentation for the Annual Enterprise-Wide Stress Test and quarterly loan-level stress testing.
  • Coordinate internal and external resources supporting enterprise stress testing initiatives.
  • Prepare analyses, forecasting models, and presentation materials for the Capital Stress Test Committee and Loan Portfolio Stress Test Committee.
  • Develop analytical tools that support forecasting of loan and deposit balances, income statement items, and balance sheet impacts under stress scenarios.
  • Identify opportunities for process improvements, program enhancements, and strategic alignment with business objectives.
  • Provide thought leadership and analytical support for operational and integration activities related to acquisitions and other enterprise initiatives.
  • Apply structured project management methodologies to Finance, Risk, and enterprise-wide programs.
  • Develop and execute project plans, status reports, and leadership updates.
  • Monitor regulatory requirements and industry practices related to stress testing, capital planning, and financial reporting.
  • Perform gap analyses of policies, processes, and technology capabilities and recommend improvements.
  • Manage the reporting and resolution of issues, risks, and dependencies while proactively driving mitigation plans and action items.
  • Ensure compliance with company policies, security requirements, and applicable government regulations.
 
What we're looking for
 
  • You have a Bachelor's degree in Finance, Economics, Accounting, Mathematics, Statistics, Actuarial Science, Business, or a related quantitative discipline. (Required)
  • You understand that an equivalent combination of education and experience can be considered in lieu of a degree.
  • You have a Master's degree. (Preferred)
  • You have 4+ years of experience in financial services or banking within a commercial banking organization or top-tier management consulting firm. (Required)
  • Have experience with enterprise-wide stress testing, Basel III capital planning, and model risk management. (Preferred)
  • You have experience with quantitative analysis, modeling, or strategic analytics within the financial services industry. (Preferred)
  • You have experience with financial reporting software, ALM software, BancWare, database applications, or R Studio. (Preferred)
What helps you shine
 
  • You bring deep knowledge of enterprise-wide stress testing processes, including forecasting loan and deposit balances and pre-provision net revenue.
  • You can effectively manage multiple projects and competing priorities simultaneously.
  • You quickly build partnerships, credibility, and trust with stakeholders across all levels of an organization.
  • Possess strong data analysis, financial analysis, and problem-solving skills.
  • Have demonstrated success working with cross-functional stakeholders and navigating complex initiatives.
  • You communicate clearly and confidently through both written and verbal communication, including technical and executive-level presentations.
  • Have strong technical writing skills and can translate complex concepts into meaningful business insights.
  • You understand federal and state laws and regulations related to accounting, financial reporting, and stress testing.
Travel
  • 0%
Our Company Values
  • Do the right thing
  • Mutual respect
  • Teamwork
  • Accountability
 
What Our Team Says
"I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated."
Compensation & Benefits
  • Targeted starting salary range (based on experience): $101,956-137,940
  • Annual incentive potential
  • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life
  • Paid vacation time, sick time and 11 company paid holidays
  • 401k (with up to 4% match)
  • Tuition reimbursement
 
Review Banner's employee benefits at: Employee Benefits | Banner Bank

Please take time to review Banner Bank's Consent & Privacy notice before applying.

Banner Bank is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, marital status, age, disability or protected veteran status.

Banner Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings. Resumes submitted to any Banner Bank employee by a third-party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Banner Bank. No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.
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