... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
Implement SRE best practices, including observability, service level objectives, alerting, and ... Strong executive communication and ability to engage effectively with customers and auditors.
... executive briefings Minimum Qualifications: * Experience influencing technical direction and ... Experience with network telemetry platforms, observability tooling, or AI-assisted anomaly ...
... executive briefings Minimum Qualifications: * Experience influencing technical direction and ... Experience with network telemetry platforms, observability tooling, or AI-assisted anomaly ...
... executive briefings Minimum Qualifications: * Experience influencing technical direction and ... Experience with network telemetry platforms, observability tooling, or AI-assisted anomaly ...
... executive briefings Minimum Qualifications: * Experience influencing technical direction and ... Experience with network telemetry platforms, observability tooling, or AI-assisted anomaly ...
Software Engineer
Tempe, AZ · On-site +1
Medical
Dental
Vision
Retirement
... Executives, and Enterprise Care Center to deliver business capabilities that improve customer ... Experience with GitLab CI/CD, Dynatrace, or similar DevOps and observability tools. * Experience ...
Software Engineer
Tempe, AZ · On-site +1
Medical
Dental
Vision
Retirement
... Executives, and Enterprise Care Center to deliver business capabilities that improve customer ... Experience with GitLab CI/CD, Dynatrace, or similar DevOps and observability tools. * Experience ...
Vice President, AI Engineering
Scottsdale, AZ · On-site
$210 - $368/hr
Medical
Dental
Vision
Life
Retirement
PTO
This executive role is responsible for advancing practical, secure, and ethical use of artificial ... observability, quality engineering, and technical debt management. * Proven ability to lead large ...
Vice President, AI Engineering
Scottsdale, AZ · On-site
$210 - $368/hr
Medical
Dental
Vision
Life
Retirement
PTO
This executive role is responsible for advancing practical, secure, and ethical use of artificial ... observability, quality engineering, and technical debt management. * Proven ability to lead large ...
Director, Global Network Operations
Phoenix, AZ · On-site
$188.33 - $363.86/hr
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
Director, Global Network Operations
Phoenix, AZ · On-site
$188.33 - $363.86/hr
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
Software Engineering Mgr. - Payments Technology & Applications
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Establish monitoring, observability, and proactive issue detection capabilities. Develop automation ... Handle executive communication during critical incidents and major initiatives. Champion automation ...
Software Engineering Mgr. - Payments Technology & Applications
Phoenix, AZ · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Establish monitoring, observability, and proactive issue detection capabilities. Develop automation ... Handle executive communication during critical incidents and major initiatives. Champion automation ...
... observability, and maintainability. * Establish andmonitorengineering KPIs and service ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... observability, and maintainability. * Establish andmonitorengineering KPIs and service ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... observability, and maintainability. * Establish andmonitorengineering KPIs and service ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... observability, and maintainability. * Establish andmonitorengineering KPIs and service ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
Director, Global Network Operations
Phoenix, AZ · On-site
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
Director, Global Network Operations
Phoenix, AZ · On-site
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
Director, Global Network Operations
Phoenix, AZ · On-site
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
Director, Global Network Operations
Phoenix, AZ · On-site
Medical
Retirement
PTO
Working closely with the Network Architecture and Network Engineering teams, the Director ensures ... Drive adoption of automation, observability, and AI-enabled operations to improve service ...
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
Director - Technologies
Phoenix, AZ · On-site
$144K - $256K/yr
Medical
Dental
Vision
Life
Retirement
... observability, and security capabilities. Responsibilities As the Director Software Engineering ... Produce and present recurring executive-level reports and insights that inform senior leadership ...
Director - Technologies
Phoenix, AZ · On-site
$144K - $256K/yr
Medical
Dental
Vision
Life
Retirement
... observability, and security capabilities. Responsibilities As the Director Software Engineering ... Produce and present recurring executive-level reports and insights that inform senior leadership ...
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
... CD, observability, and production operations. * Ensure the platform meets or exceeds all non ... Provide executive-level visibility into platform health, delivery progress, engineering metrics ...
New
Senior Software Engineer, .NET Lead
Phoenix, AZ · On-site
$89K - $103K/yr
... and executives alike Ways of working * Daily agentic development practice -- you can walk us ... Observability tooling -- Application Insights, Datadog, or similar * Legacy modernization ...
Quick apply
Senior Software Engineer, .NET Lead
Phoenix, AZ · On-site
$89K - $103K/yr
... and executives alike Ways of working * Daily agentic development practice -- you can walk us ... Observability tooling -- Application Insights, Datadog, or similar * Legacy modernization ...
Executive Observability Engineer information
What is an executive observability engineer?
Executive Observability Engineers are specialized IT professionals who design and manage systems that monitor, analyze, and optimize the health and performance of an organization's technology infrastructure. They focus on providing high-level visibility into applications, networks, and services, enabling executives to make data-driven decisions. These engineers implement observability tools, create dashboards, and generate reports that translate complex technical metrics into actionable business insights. Their work is crucial for ensuring system reliability, quick incident response, and continuous improvement across the organization.
What are the key skills and qualifications needed to thrive as an executive observability engineer?
To thrive as an Executive Observability Engineer, you need deep expertise in performance monitoring, distributed systems, and troubleshooting, often supported by a degree in computer science or a related field. Familiarity with observability tools such as Datadog, New Relic, Prometheus, and advanced logging systems, as well as certifications like AWS Certified DevOps Engineer, is highly beneficial. Strong analytical thinking, communication, and leadership skills set top candidates apart in this role. These skills and qualities are crucial to proactively detect issues, optimize system performance, and drive strategic decision-making across complex technical environments.
What are some common challenges executive observability engineers face when implementing organization-wide monitoring solutions?
Executive Observability Engineers often encounter challenges such as integrating diverse monitoring tools across legacy and modern systems, ensuring data consistency, and balancing comprehensive visibility with system performance. Coordinating with multiple teams to align observability goals and fostering a culture of proactive monitoring can also require strong communication and leadership skills. Successfully managing these complexities leads to more resilient infrastructure and improved incident response times.
What is the difference between Executive Observability Engineer vs Site Reliability Engineer?
| Aspect | Executive Observability Engineer | Site Reliability Engineer |
|---|---|---|
| Credentials | Typically requires expertise in observability tools, monitoring, and cloud platforms | Requires skills in systems engineering, coding, and infrastructure management |
| Work Environment | Focuses on designing observability solutions, analyzing system health, and strategic monitoring | Manages system reliability, automates deployment, and maintains infrastructure |
| Industry Usage | Used in tech companies emphasizing system visibility and performance analysis | Common in cloud services, SaaS, and large-scale web services |
The Executive Observability Engineer primarily focuses on implementing and optimizing observability tools to ensure system health, while the Site Reliability Engineer concentrates on maintaining system reliability and automating infrastructure. Both roles require technical expertise but differ in their strategic versus operational focus.
What are the most commonly searched types of Observability Engineer jobs in Arizona?
The most popular types of Observability Engineer jobs in Arizona are:
What are popular job titles related to Executive Observability Engineer jobs in Arizona?
For Executive Observability Engineer jobs in Arizona, the most frequently searched job titles are:
What job categories do people searching Executive Observability Engineer jobs in Arizona look for?
The top searched job categories for Executive Observability Engineer jobs in Arizona are:
What cities in Arizona are hiring for Executive Observability Engineer jobs?
Cities in Arizona with the most Executive Observability Engineer job openings:
Full-time
Posted 4 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
106th of 171 rated banks
Job description
Overview
This is a remote role that may only be hired in the following location(s): AZ, NC, NJ, TX.
This is a critical leadership role that sits at the intersection of technology strategy, engineering excellence, product partnership, and operational reliability. We are seeking a senior digital engineering leader with experience building and scaling custom banking platforms in a highly regulated, fast-paced, future focused environment.
We are seeking a highly accomplished Director, Digital Technology Engineering to lead a global organization of approximately 40 software engineering professionals responsible for the development, testing, delivery, and production support of our custom-built Commercial Banking digital platform.
This leader will own the end-to-end technology delivery lifecycle across multiple modules of our web and mobile banking platform, including software engineering design and development, quality engineering, release management, platform integrity, and Tier 4 production support. The role is accountable for ensuring the platform remains scalable, secure, resilient, and aligned with long-term business and technology objectives.
The ideal candidate combines deep technical expertise, exceptional people leadership, strong product partnership capabilities, and a passion for engineering excellence. They will play a key role in advancing our digital transformation strategy while operating within a highly regulated, security-first banking environment.
Responsibilities
Engineering Leadership & Delivery
Product & Business Partnership
Technology Strategy & Platform Ownership
Engineering Excellence & Operational Discipline
Risk, Security & Compliance
Continuous Improvement & Enterprise Leadership
Qualifications
Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.
Preferred Qualifications
Technical Environment
Experience with many of the following technologies is highly desirable:
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
This is a remote role that may only be hired in the following location(s): AZ, NC, NJ, TX.
This is a critical leadership role that sits at the intersection of technology strategy, engineering excellence, product partnership, and operational reliability. We are seeking a senior digital engineering leader with experience building and scaling custom banking platforms in a highly regulated, fast-paced, future focused environment.
We are seeking a highly accomplished Director, Digital Technology Engineering to lead a global organization of approximately 40 software engineering professionals responsible for the development, testing, delivery, and production support of our custom-built Commercial Banking digital platform.
This leader will own the end-to-end technology delivery lifecycle across multiple modules of our web and mobile banking platform, including software engineering design and development, quality engineering, release management, platform integrity, and Tier 4 production support. The role is accountable for ensuring the platform remains scalable, secure, resilient, and aligned with long-term business and technology objectives.
The ideal candidate combines deep technical expertise, exceptional people leadership, strong product partnership capabilities, and a passion for engineering excellence. They will play a key role in advancing our digital transformation strategy while operating within a highly regulated, security-first banking environment.
Responsibilities
Engineering Leadership & Delivery
- Lead and develop a global engineering organization of approximately 40 professionals across the United States and India.
- Own end-to-end delivery of multiple commercial banking digital platform capabilities across web, mobile, APIs, and supporting platform services.
- Ensure predictable delivery of business features and strategic initiatives on schedule, within budget, and aligned with business objectives.
- Drive a culture of accountability, innovation, continuous improvement, and engineering excellence.
- Build and retain high-performing engineering teams through coaching, mentoring, succession planning, and talent development.
Product & Business Partnership
- Establish deep partnerships with Product Management, Business stakeholders, Architecture, Cybersecurity, Risk, Compliance, and Operations teams.
- Help to translate product vision and business priorities into scalable technology solutions and execution plans.
- Partner closely with product leaders to balance feature delivery with technical debt reduction, modernization efforts, and platform sustainability.
- Act as a trusted technology advisor to business and technology leadership teams.
Technology Strategy & Platform Ownership
- Own the technology roadmap for assigned platform domains, ensuring architectural integrity and long-term return on technology investments.
- Drive modernization initiatives that improve scalability, resiliency, maintainability, security, and operational efficiency.
- Ensure alignment between engineering delivery, enterprise architecture standards, and strategic technology direction.
- Maintain accountability for platform health, stability, performance, reliability, and technical risk management.
Engineering Excellence & Operational Discipline
- Champion best practices across software engineering, quality engineering, DevSecOps, CI/CD, observability, and production operations.
- Ensure the platform meets or exceeds all non-functional requirements (NFRs) including performance, scalability, availability, recoverability, observability, and maintainability.
- Establish and monitor engineering KPIs and service level objectives for quality, reliability, delivery predictability, and operational excellence.
- Provide executive-level visibility into platform health, delivery progress, engineering metrics, and operational performance.
Risk, Security & Compliance
- Ensure adherence to all enterprise security, privacy, accessibility (ADA/WCAG), risk management, and regulatory requirements.
- Embed security-first engineering practices throughout the software development lifecycle.
- Partner closely with Cybersecurity, Risk, Audit, and Compliance teams to maintain a strong control environment.
- Ensure technology solutions satisfy banking regulatory expectations and enterprise governance standards.
Continuous Improvement & Enterprise Leadership
- Drive continuous improvement and standardization across the broader digital technology organization.
- Contribute horizontally across Commercial Digital Services to strengthen engineering processes, governance, delivery practices, and NFR outcomes.
- Lead initiatives focused on improving software quality, resiliency, delivery effectiveness, and operational maturity.
- Foster a culture of measurement, transparency, and continuous learning.
Qualifications
Bachelor's Degree and 8 years of experience in Information Technology including application development, support roles, and management. OR High School Diploma or GED and 12 years of experience in Information Technology including application development, support roles, and management.
- 12+ years of progressive software engineering experience with at least 5+ years leading large engineering organizations
- Proven experience leading teams of 25+ engineers, architects, QA professionals, and engineering managers in a global delivery model
- Demonstrated success building and scaling custom-developed digital platforms rather than implementing commercial off-the-shelf solutions
- Experience leading technology modernization and digital transformation initiatives within complex enterprise environments
- Strong track record delivering large-scale web and mobile applications in regulated industries such as Banking, Financial Services, Insurance, Healthcare, or other highly controlled environments
- Hands-on understanding of modern software engineering, cloud-native patterns, DevSecOps, and distributed systems
- Experience managing full software development lifecycle including development, testing, release management, production support, and operational excellence
- Strong executive communication and stakeholder management skills
- Experience operating in Agile delivery environments at enterprise scale
- Deep knowledge of secure software development practices and regulatory compliance frameworks
- Vendor contract management & strong negotiation skills
- Financial budget discipline and forecast management
Preferred Qualifications
- Commercial Banking, Treasury Management, Cash Management, Payments, Lending, or Financial Services domain experience
- Experience leading engineering teams supporting customer-facing digital banking platforms
- Experience working in cloud and hybrid-cloud environments
- Experience implementing accessibility standards and modern digital customer experience practices
- Prior experience managing globally distributed teams
Technical Environment
Experience with many of the following technologies is highly desirable:
- React.js, JavaScript, TypeScript leveraging an API-driven microservices architecture backend on a containerized platform
- Red Hat OpenShift, RESTful APIs and event-driven architectures, Elasticsearch
- Modern automation, testing, deployment, and release pipelines, Enterprise-grade platform monitoring, logging, alerting, and performance management
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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