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Executive Linux Desktop Support Jobs in Florida (NOW HIRING)

Occam Solutions

Sr Service Desk Technician

Tampa, FL

$60K/yr

Is an expert with industry standard desktop operating systems and office automation software suites ... Will be required to provide VIP level support to USSOCOM executive level users and their staff.

Occam Solutions

Jr Service Desk Technician

Tampa, FL · On-site

Serve as the initial point of contact for resolution of desktop/laptop related problems in a 70,000+ end user enterprise. May be required to provide VIP level support to USSOCOM executive level users ...

Occam Solutions

Jr Service Desk Technician

Tampa, FL · On-site

... desktop/laptop related problems in a 70,000+ end user enterprise. • May be required to provide VIP level support to USSOCOM executive level users and their staff. • Troubleshoot research ...

Occam Solutions

Sr Service Desk Technician

Tampa, FL · On-site

$60K/yr

... support to USSOCOM executive level users and their staff. • Document, track, resolve, and report ... Desktop Support, Customer Support, Network Administration or System Administration Teams when a ...

Apex Systems

Resort Tech - River Ranch

River Ranch, FL · On-site

$30K - $38K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Technical Support (Desktop/Network) Duration: 6 month contract to hire Location: River Ranch, FL ... Comfortable interacting with executives and property leadership. Ability to adapt, improvise, and ...

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Showing results 21-40

All JobsLinux Desktop Support JobsExecutive Linux Desktop Support JobsExecutive Linux Desktop Support Jobs in Florida

Executive Linux Desktop Support information

What is the difference between Executive Linux Desktop Support vs Linux Desktop Support?

AspectExecutive Linux Desktop SupportLinux Desktop Support
CertificationsLinux certifications, CompTIA Linux+Linux certifications, CompTIA Linux+
Work EnvironmentCorporate, executive-level support, enterprise environmentsGeneral enterprise or small business environments
ResponsibilitiesSupporting executive users, high-priority issues, specialized configurationsSupporting general user base, routine troubleshooting

Executive Linux Desktop Support focuses on providing specialized, high-level support for executive users in enterprise environments, often requiring advanced certifications and tailored solutions. Linux Desktop Support covers broader user support across various organizational levels, handling routine issues and general configurations. The main difference lies in the target user base and the complexity of support provided.

What are the most commonly searched types of Linux Desktop Support jobs in Florida?

The most popular types of Linux Desktop Support jobs in Florida are:

Executive Linux Desktop Support jobs near you

Senior Computer User Support Specialist

Wood River Federal

Panama City, FL • On-site

Full-time

Posted 7 days ago

Job description

Labor Category (203): Senior Computer User Support Specialist
1. Labor Category Description
The Senior Computer User Support Specialist is a highly experienced IT professional and a lead
technical resource responsible for providing advanced (Tier 2/Tier 3) end-user support and
resolving complex technical issues that are beyond the scope of junior help desk personnel. This
role serves as the final escalation point for all client-side hardware, software, and connectivity
problems, leveraging deep technical knowledge to ensure user productivity and satisfaction. In
addition to expert-level troubleshooting, the Senior Specialist leads incident management efforts,
mentors other support technicians, and contributes to the improvement of support processes and
documentation.
2. Typical Task List
Advanced Incident Resolution (Tier 2/3):
Serve as the primary escalation point for the most complex and time-sensitive
user-reported incidents.
Diagnose and resolve advanced hardware issues, operating system errors (e.g.,
registry, file system corruption), and complex software compatibility conflicts.
Utilize advanced diagnostic tools and log analysis to perform root cause analysis
on persistent and challenging technical problems.
Lead technical resolution efforts during widespread, user-impacting incidents,
such as a faulty software patch or a major application outage.
Team Leadership and Mentorship:
Provide on-the-job training, technical guidance, and mentorship to junior and
journeyman Help Desk staff.
Act as a shift or team lead, managing ticket queues, assigning tasks, and ensuring
service level agreements (SLAs) are met.
Review and approve knowledge base articles and technical documentation created
by other team members.
Process Improvement and Knowledge Management:
Identify trends in incident reports to assist in problem management,
recommending permanent solutions to reduce recurring issues.
Develop and maintain Standard Operating Procedures (SOPs), troubleshooting
guides, and technical knowledge base articles for the support team.
Collaborate with other IT teams (e.g., Server, Network) to test and provide
feedback on new software, hardware, and system images before enterprise-wide
deployment.
VIP and Executive Support:
Provide dedicated, "white-glove" technical support for senior leadership and other
designated VIPs, ensuring a rapid and effective response to their technical needs.
3. Minimum Qualifications / Requirements
Experience:
A minimum of five (5) to seven (7) years of progressive, hands-on experience in
an IT help desk or desktop support role.
At least two (2) years of this experience must be in a senior or lead technician
capacity, with responsibility for mentoring staff and handling escalated issues.
Certifications (Baseline):
Must possess a current CompTIA Security+ CE certification (or higher) to meet
DoD 8140 requirements for IAT Level II.
Certifications (Computing Environment - Desired):
At least one relevant industry certification is highly desired. Examples include:
Microsoft 365 Certified: Modern Desktop Administrator Associate
CompTIA Network+
ITIL Foundation Certification
Security Clearance:
Must be able to obtain and maintain a DoW Security Clearance
Technical Skills:
Expert-level knowledge of Microsoft Windows operating systems (Windows
10/11) and the Microsoft Office 365 suite.
Advanced hardware troubleshooting skills and the ability to diagnose complex
system-level problems.
Strong understanding of networking concepts (TCP/IP, DNS, DHCP, VPN)
sufficient to diagnose client-side network issues.
Proficiency with Active Directory for user and computer object management.
Experience leading and triaging incidents within an enterprise IT Service
Management (ITSM) platform (e.g., ServiceNow).
Excellent leadership, communication, and customer service skills.

Apply