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Executive It Support Jobs in Decatur, GA (NOW HIRING)

InstantServe LLC

IT Support Specialist 3

Conyers, GA · On-site

This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q ...

RaceTrac

IT Support Manager

Atlanta, GA

Bachelor's degree from an accredited college or university in Information Technology or related field, or equivalent work experience. * 5+ years of experience in production support, incident ...

Apex Informatics

IT Support Specialist

Tucker, GA · On-site

Title: IT Support Specialist Location: Tucker, GA Key Responsibilities * Prvides customer support in the maintenance of systems. * Provides ongoing operational and user assistance to address ...

Affiliated Resources Group

IT Support Technician

Decatur, GA · On-site

$21 - $28.75/hr

Description Position Summary Under the direction of the Facilities Project Manager, the IT Support Technician has primary technical responsibility for ongoing support of the Local Area Network (LAN ...

Amicis Global

Technical Support/ IT Support

Alpharetta, GA · On-site

$24 - $25/hr

Alpharetta, GA 30005 Duration: 6-12 Months Pay: $21/hr on W2 Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a ...

ID Logistics

IT Support Manager, Help Desk Hybrid

GA · On-site

$90K - $110K/yr

The ideal candidate will have strong leadership skills, extensive experience in IT support, and a commitment to customer service excellence. Location: Westgate, GA (Hybrid) Work Schedule: Monday ...

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Executive It Support information

See Decatur, GA salary details

$25.9K

$91.3K

$179.6K

How much do executive it support jobs pay per year?

As of May 29, 2026, the average yearly pay for executive it support in Decatur, GA is $91,338.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,600.00 and $117,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Executive IT Support professional, and why are they important?

To thrive as an Executive IT Support professional, you need advanced troubleshooting skills, strong knowledge of operating systems and enterprise applications, and typically a degree in IT or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise collaboration tools, remote support platforms, and mobile device management systems is essential. Discretion, proactive communication, and the ability to remain calm under pressure are standout soft skills in this role. These capabilities are crucial for ensuring seamless technology experiences for executives, minimizing downtime, and maintaining confidentiality in high-stakes business environments.

What are the typical collaboration dynamics between Executive IT Support professionals and C-suite executives?

Executive IT Support professionals regularly work in close partnership with C-suite executives, providing highly responsive technical assistance and anticipating technology needs to minimize disruptions. This often involves proactive communication, maintaining confidentiality, and adapting to rapidly changing priorities. Building trust and demonstrating discretion are essential, as you'll frequently handle sensitive information and provide solutions under tight deadlines. Expect to coordinate with other IT specialists to resolve complex issues efficiently and to ensure executives have seamless access to critical systems both onsite and remotely.

What is Executive IT Support?

Executive IT Support refers to specialized technical assistance provided to top-level executives, such as CEOs and other C-suite leaders, within an organization. This role involves managing and resolving complex IT issues quickly and discreetly to minimize downtime and protect sensitive information. Executive IT Support professionals often handle personalized technology setups, secure communications, and troubleshooting for both office and mobile environments, ensuring that executives can work efficiently and securely at all times.

What is the difference between Executive It Support vs IT Support Specialist?

AspectExecutive It SupportIT Support Specialist
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Network+, Microsoft Certified
Work EnvironmentCorporate offices, executive supportVarious settings including offices, data centers
Employer & IndustryBusinesses, corporate sectorsIT firms, corporate, and technical environments
Search & Comparison IntentUnderstanding roles supporting executivesTechnical support for general users and systems

Executive It Support focuses on providing specialized technical assistance to company executives, often requiring a higher level of discretion and tailored support. In contrast, IT Support Specialists handle broader technical issues across the organization, supporting various users and systems. Both roles require similar certifications but differ in scope and target audience.

What are the most commonly searched types of It Support jobs in Decatur, GA? The most popular types of It Support jobs in Decatur, GA are:
What job categories do people searching Executive It Support jobs in Decatur, GA look for? The top searched job categories for Executive It Support jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Executive It Support jobs? Cities near Decatur, GA with the most Executive It Support job openings:
Executive It Support jobs near you
IT Support Specialist 3

IT Support Specialist 3

InstantServe LLC

Conyers, GA • On-site

Full-time

Posted 4 days ago

Job description

Under direct supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems.
*Must Be Local to Metro Atlanta*
**Professional certification (e.g., A+, Network+, Cloud+ or equivalent) MUST UPLOAD CERTIFICATION***
Duties and Responsibilities:
This position is looking for an IT Support Specialist 3 who will maintain business applications and critical infrastructure and provide management and support for additional DDS systems (e.g., Nemo Q/GALA, VRT cameras, A/V, mobile systems). Experience providing operations support to triage production incidents and engage with respective partners to restore services and post incident review to prevent future occurrences. This position will require an individual who is willing to continuously learn and remain current and knowledgeable about emerging IT technologies
Specific Duties Include:
• Maintaining cost-efficient, scalable cloud environments for the organization.
• Understanding business objectives of the company and creating cloud-based solutions to facilitate those objectives.
• Designing, building, and maintaining internal cloud applications for the organization.
• Keeping up to date on best practices in cloud computing and making improvements to the cloud infrastructure of their company or organization.
• Making hardware and software recommendations for the organization, based on needs of the project and organization.
• Experience in automation and provisioning technologies, such as AWS CLI and Terraform.
• Monitors Service Now ticket queue, responds to tickets in a timely manner and provides follow-up with end users.
• Provides customer support in supporting software, configurations, and business submission processes.
• Looking for ways to improve operations within company to digitize common tasks.
• Keeping data leakage and downtime to an absolute minimum.
• Assists other members of the IT Infrastructure team.
• Monitors ticket activities and provide escalation when needed.
• Troubleshoot and support PC, laptop (Win 10/11), scanners and local and network printers, google print, chrome boxes and other field system support.
• May act as an administrator or agency subject matter expert for lobby management software or other DDS applications as needed.
Minimum Qualifications:
Bachelor's degree from an accredited college or university in a related field such as computer and information technology, computer science, software engineering AND three years of related experience.
OR
Associate's/Vocational/Technical degree in a related field such as computer and information technology, computer science, software engineering from an accredited college or university AND five years of related experience.
OR
One year of experience at the lower-level IT Support Specialist 2 or position equivalent.
Competencies Needed
• 2-3+ years providing IT support and management experience
• Professional certification (e.g. A+, Network+, Cloud+ or equivalent)
• Experience with using ServiceNow.
• Ability to present ideas in business-friendly and user-friendly language.
• Excellent communication and interpersonal skills are essential. Must be a result and goal-oriented individual with the persistence and patience necessary to work effectively with a variety of internal and external constituencies.
• Must have the ability to detect emerging trends and make recommendations for change.
• Experience with installation, maintenance, and troubleshooting of desktop computer hardware, operating systems, and application software in a multi-computer environment.
• Display current knowledge of technologies (computer systems, mobile devices, and technology products).
• Experience with resolving TCP/IP network issues.
• Experience or the ability to learn how to effectively maintain and support video conferencing, A/V and dash cam software and equipment.
• Proven problem-solving skills.
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About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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