Position Summary We are seeking a motivated, resilient, and goal-oriented Appointment Setter to ... inbound inquiries. * Contact existing customers to educate them about additional services ...
Position Summary We are seeking a motivated, resilient, and goal-oriented Appointment Setter to ... inbound inquiries. * Contact existing customers to educate them about additional services ...
High Ticket Appointment Setter (Warm Leads)
Albuquerque, NM · On-site
$55K - $65K/yr
Warm inbound leads daily * Base pay + uncapped commissions * Average deal size: $7k-$15k+ * 10-14 ... Hit and exceed appointment targets consistently Requirements * 6+ months of SDR, setter, or phone ...
Quick apply
High Ticket Appointment Setter (Warm Leads)
Albuquerque, NM · On-site
$55K - $65K/yr
Warm inbound leads daily * Base pay + uncapped commissions * Average deal size: $7k-$15k+ * 10-14 ... Hit and exceed appointment targets consistently Requirements * 6+ months of SDR, setter, or phone ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Quick apply
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Position Summary The Sales Development Representative / Appointment Setter plays a critical role in the dealership's success by managing inbound and outbound leads, following up on customer inquiries ...
Customer Experience Specialist (Bilingual) - Customer Service Representative
Albuquerque, NM · On-site
$35K - $45K/yr
... customers via inbound calls, outbound calls, or through emails depending upon situational ... Schedule appointments for customers with Solar Works Energy Experts * Participate in activities ...
Customer Experience Specialist (Bilingual) - Customer Service Representative
Albuquerque, NM · On-site
$35K - $45K/yr
... customers via inbound calls, outbound calls, or through emails depending upon situational ... Schedule appointments for customers with Solar Works Energy Experts * Participate in activities ...
Executive Inbound Appointment Setter information
What is the difference between Executive Inbound Appointment Setter vs Customer Service Representative?
| Aspect | Executive Inbound Appointment Setter | Customer Service Representative |
|---|---|---|
| Primary Role | Scheduling appointments and leads for sales teams | Handling customer inquiries and providing support |
| Required Skills | Communication, scheduling, CRM familiarity | Communication, problem-solving, product knowledge |
| Work Environment | Office or remote, sales-focused | Customer support centers, remote or office |
| Industry Usage | Sales, marketing, B2B services | Retail, telecom, tech support |
While both roles involve communication skills, the Executive Inbound Appointment Setter focuses on scheduling appointments for sales, whereas the Customer Service Representative handles customer inquiries and support. The appointment setter's goal is to generate leads and facilitate sales, while customer service aims to resolve issues and maintain customer satisfaction.
What is an executive inbound appointment setter?
Executive Inbound Appointment Setters are professionals responsible for managing and qualifying incoming leads before scheduling appointments with senior executives or sales teams. They typically handle inquiries from potential clients, assess their needs, and ensure that meetings are set with the right company representatives. Their role is crucial in optimizing the sales process, improving customer experience, and maximizing the efficiency of executive time. These individuals must possess strong communication, organizational, and customer service skills.
What are the key skills and qualifications needed to thrive as an executive inbound appointment setter?
To thrive as an Executive Inbound Appointment Setter, you need strong communication skills, sales aptitude, and experience in customer service or telesales, often supported by a high school diploma or higher. Familiarity with CRM software, call management systems, and calendar scheduling tools is typically required. Active listening, resilience, and a persuasive yet personable demeanor are standout soft skills in this role. These skills ensure effective lead qualification, high conversion rates, and strong client relationships, which are crucial for organizational growth and client satisfaction.
What are some common challenges faced by executive inbound appointment setters and how can they be addressed?
One of the most common challenges Executive Inbound Appointment Setters face is managing a high volume of inquiries while ensuring each interaction feels personalized and professional. It can also be challenging to qualify leads effectively and schedule appointments that align with executives' busy calendars. To address these issues, it's important to utilize robust CRM tools to track communications, stay organized, and prioritize follow-ups. Additionally, strong communication skills and a thorough understanding of the company's services can help build rapport and trust with potential clients, leading to higher appointment conversion rates.
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Full-time
Re-posted 29 days ago
Job description
Location: Albuquerque, NM
Company: Epex Home / SolarWorks Energy
Job Type: Full-Time
About Us
Epex Home and SolarWorks Energy are growing home improvement and energy companies based in Albuquerque, New Mexico. We help homeowners improve their homes through solar energy systems, roofing, battery storage, stucco, and replacement windows.
Position Summary
We are seeking a motivated, resilient, and goal-oriented Appointment Setter to generate qualified appointments for our sales team. This is a high-activity sales role focused on outbound phone calls, text messages, and follow-up communication with new leads, past customers, stale proposals, event leads, and online inquiries.
Responsibilities
- Make a high volume of outbound calls every day.
- Follow up on internet leads, event leads, referrals, and inbound inquiries.
- Contact existing customers to educate them about additional services.
- Follow up on stale proposals and previously quoted projects.
- Identify opportunities for solar, roofing, battery storage, stucco, and window projects.
- Schedule qualified appointments for the sales team.
- Send text messages, emails, and other follow-up communications.
- Maintain accurate notes and activity in the CRM.
- Meet or exceed daily, weekly, and monthly appointment-setting goals.
- Communicate clearly with customers, sales reps, and management.
Ideal Candidate
The right person for this role is persistent, motivated, and not easily discouraged. They are comfortable relentlessly working the phones, sending follow-up messages, and creating opportunities for the sales team. They communicate well, stay organized, and understand that consistent activity creates results.
Requirements
- Strong phone presence and communication skills.
- Friendly, professional, and sales-focused attitude.
- Self-motivated and able to work independently.
- Comfortable making outbound calls throughout the day.
- Strong tolerance for rejection and hearing "no."
- Organized, conscientious, and detail-oriented.
- Reliable follow-through and personal accountability.
- Basic computer and CRM skills.
Benefits
- Competitive hourly pay
- Performance-based bonus opportunities
- Full-time position
- Paid training
- Career growth opportunities