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Executive Epic Pb Analyst Jobs in Raleigh, NC (NOW HIRING)

STI

Helpdesk Manager - Durham, NC

Durham, NC · On-site

Experience supporting Epic EHR and other clinical systems in a healthcare setting. The Helpdesk ... Analyze performance metrics and trends to drive service improvement initiatives. * Collaborate with ...

FastMed

Vice President Information Technology

Durham, NC · On-site

$151K - $189K/yr

The proven ability to inspire confidence, create executive presentations, and guide strategic ... Ensures Epic and related systems are configured and governed to meet the operational, regulatory ...

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All JobsEpic Pb Analyst JobsExecutive Epic Pb Analyst JobsExecutive Epic Pb Analyst Jobs in Raleigh, NC

Executive Epic Pb Analyst information

See Raleigh, NC salary details

$38.9K

$89.4K

$138.5K

How much do executive epic pb analyst jobs pay per year?

As of Sep 8, 2026, the average yearly pay for executive epic pb analyst in Raleigh, NC is $89,398.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $111,800.00 per year, depending on experience, location, and employer.

What is an Executive Epic PB Analyst?

Executive Epic PB Analysts are specialized professionals who manage and optimize the use of Epic’s Professional Billing (PB) module within healthcare organizations. They are responsible for analyzing workflows, configuring the Epic PB system to meet billing needs, troubleshooting issues, and ensuring compliance with healthcare regulations. These analysts often collaborate with clinical, IT, and revenue cycle teams to streamline billing processes and improve overall efficiency. They also provide training and support to end-users and may participate in upgrading or implementing new Epic features.

What are the key skills and qualifications needed to thrive as an Executive Epic PB Analyst?

To thrive as an Executive Epic PB Analyst, you need in-depth knowledge of Epic Professional Billing (PB) modules, healthcare revenue cycle processes, and a relevant bachelor’s degree or Epic certification. Mastery of Epic PB tools, reporting systems like Clarity and Reporting Workbench, and strong analytical skills are essential. Exceptional problem-solving, communication, and project management abilities set top performers apart in this role. These skills ensure accurate billing workflows, optimized revenue operations, and effective collaboration across clinical and financial teams.

What are some common challenges faced by an Executive Epic PB Analyst, and how can they be addressed?

Executive Epic Pb Analysts often encounter challenges such as managing complex billing workflows, ensuring system configurations align with organizational policies, and keeping up with frequent software updates. To address these challenges, analysts should maintain strong communication with clinical and financial teams, participate in ongoing Epic training, and stay proactive in monitoring regulatory changes. Collaboration and continuous learning are key to overcoming obstacles and delivering effective solutions in this dynamic and critical healthcare IT role.

What is the difference between Executive Epic Pb Analyst vs Epic Pb Analyst?

AspectExecutive Epic Pb AnalystEpic Pb Analyst
CertificationsEpic certifications, project managementEpic certifications, technical skills
Work EnvironmentLeadership, strategic planningTechnical, project support
Industry UsageHealthcare organizations, hospitalsHealthcare IT, hospitals

The Executive Epic Pb Analyst typically focuses on strategic leadership and project oversight, often requiring additional certifications and experience in management. In contrast, the Epic Pb Analyst concentrates on technical implementation and support within healthcare IT projects. Both roles are essential in healthcare settings but differ mainly in scope and responsibilities.

Are Executive Epic Pb analysts in demand?

Executive Epic Pb analysts are in demand due to the widespread adoption of Epic electronic health record systems in healthcare organizations. They are valued for their expertise in project management, system configuration, and workflow optimization, often requiring certifications and experience with Epic tools. Job growth is driven by ongoing healthcare IT upgrades and digital transformation initiatives.

Is it hard to become an Executive Epic Pb analyst?

Becoming an Executive Epic Pb analyst typically requires a strong background in healthcare IT, experience with Epic systems, and relevant certifications such as Epic Certified Analyst. The role demands technical skills, problem-solving ability, and often several years of experience in healthcare or IT environments, making it a challenging but attainable career path for qualified professionals.

What are the most commonly searched types of Epic Pb Analyst jobs in Raleigh, NC?

The most popular types of Epic Pb Analyst jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Executive Epic Pb Analyst jobs?

Cities near Raleigh, NC with the most Executive Epic Pb Analyst job openings:

Executive Epic Pb Analyst jobs near you
Infographic showing various Executive Epic Pb Analyst job openings in Raleigh, NC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 71% In-person, and 29% Remote job distribution, with an average salary of $89,398 per year, or $43 per hour.

Helpdesk Manager - Durham, NC

STI

Durham, NC • On-site

Full-time

Re-posted 23 days ago

Job description

Helpdesk Manager
RTP,Durham, NC/Hybrid
12 Months
The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. Experience supporting Epic EHR and other clinical systems in a healthcare setting.
The Helpdesk Manager leads and oversees all aspects of the centralized IT Helpdesk supporting 13 state-operated behavioral healthcare facilities. This role is responsible for managing day-to-day helpdesk operations, ensuring high-quality customer service, coordinating incident and service request response, and leading a team of analysts/support specialist and 3 shift leads.
This position plays a key leadership role in the support of clinical applications, including Epic EHR, and infrastructure systems that are critical to patient care and administrative operations. The Helpdesk Manager works closely with infrastructure, application support, security, and leadership teams to drive operational excellence and end-user satisfaction.
Key Responsibilities
  • Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities.
  • Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows.
  • Serve as the primary point of contact for escalated technical issues and service disruptions.
  • Ensure 24/7 support coverage, including scheduling shifts, on-call rotations, and coordinating emergency response efforts.
  • Standardize support processes and develop SOPs, documentation, and knowledge base resources.
  • Analyze performance metrics and trends to drive service improvement initiatives.
  • Collaborate with EHR and clinical informatics teams to support system rollouts, go-live events, and technical dress rehearsals.
  • Maintain clear communication channels with executive leadership, clinical departments, and vendor partners.
  • Lead the implementation of helpdesk tools, technologies, and best practices to improve efficiency and user experience.
  • Manage onboarding, training, and professional development for helpdesk staff.
Preferred Qualifications
  • Experience supporting Epic EHR and other clinical systems in a healthcare setting

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