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Executive Customer Service Jobs in San Ramon, CA

Ltd Global

Executive Assistant

Berkeley, CA · On-site

$65 - $90/hr

The company has built a strong reputation for high-quality food, exceptional customer service, and ... Manage executive calendars, appointments, and scheduling. * Coordinate meetings, travel ...

LTD Global, LLC

Executive Assistant

Berkeley, CA · On-site

The company has built a strong reputation for high-quality food, exceptional customer service, and ... Manage executive calendars, appointments, and scheduling. * Coordinate meetings, travel ...

LTD Global

Executive Assistant

Berkeley, CA · On-site

$70K - $95K/yr

The company has built a strong reputation for high-quality food, exceptional customer service, and ... Manage executive calendars, appointments, and scheduling. * Coordinate meetings, travel ...

LTD Global

Executive Assistant

Berkeley, CA · On-site

$70K - $95K/yr

The company has built a strong reputation for high-quality food, exceptional customer service, and ... Manage executive calendars, appointments, and scheduling. * Coordinate meetings, travel ...

Bellwether Coffee

Sales Account Executive

Berkeley, CA · On-site

Sales Account Executive This Sales Account Executive is primarily responsible for generating ... Proven customer service skills * Ability to work independently and in a team environment * Strong ...

Bellwether Coffee

Sales Account Executive

Berkeley, CA · On-site

Sales Account Executive This Sales Account Executive is primarily responsible for generating ... Proven customer service skills * Ability to work independently and in a team environment * Strong ...

Support Revolution

Sr. Director, Sales

San Jose, CA · On-site

$165 - $206/hr

... executive leadership to expand Supermicro's footprint with hyperscalers, cloud service providers, enterprise AI customers, large data‑center operators, OEMs, and strategic technology partners.

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All JobsCustomer Service JobsExecutive Customer Service JobsExecutive Customer Service Jobs in San Ramon, CA

Executive Customer Service information

See San Ramon, CA salary details

$18

$34

$46

How much do executive customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for executive customer service in San Ramon, CA is $34.25, according to ZipRecruiter salary data. Most workers in this role earn between $24.18 and $43.51 per hour, depending on experience, location, and employer.

What is executive customer service?

Executive Customer Service refers to a specialized support team or role that handles high-priority customer issues, often escalated from regular customer service channels. These professionals work directly with clients experiencing complex, sensitive, or unresolved problems, ensuring their concerns are addressed efficiently and satisfactorily. They act as a bridge between customers and upper management, often providing personalized service and solutions to maintain customer loyalty and protect the company's reputation.

What are the key skills and qualifications needed to thrive as an executive customer service professional?

To thrive as an Executive Customer Service professional, you need in-depth knowledge of customer service principles, strong problem-solving abilities, and experience in handling high-priority clients, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM software, ticketing systems, and data analysis tools is typically required. Exceptional communication, conflict resolution, and emotional intelligence help you build rapport and trust with executive-level customers. These skills ensure that complex issues are resolved efficiently, maintaining client satisfaction and protecting the organization's reputation.

How does an executive customer service professional typically handle escalated client issues that require cross-departmental collaboration?

Executive Customer Service professionals often act as liaisons between clients and multiple internal teams such as technical support, sales, and management. When handling escalated issues, they coordinate with these departments to gather information, provide updates to the client, and ensure a timely resolution. This role requires strong communication skills and the ability to manage expectations while advocating for the client's needs. Successful professionals are adept at building relationships across teams and leveraging internal resources to resolve complex problems efficiently.

What is the difference between Executive Customer Service vs Customer Service Representative?

AspectExecutive Customer ServiceCustomer Service Representative
CredentialsHigh school diploma; experience in customer relations; sometimes additional certificationsHigh school diploma; basic customer service skills
Work EnvironmentOffice settings, client meetings, strategic support rolesCall centers, retail, online support
Employer & IndustryCorporate, B2B, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding higher-level customer service roles, career progressionEntry-level support, job opportunities

Executive Customer Service roles typically involve strategic support, client management, and higher-level communication, often requiring more experience and specialized skills. Customer Service Representatives focus on direct customer interactions, providing basic support and resolving issues. The two roles differ mainly in responsibility level, work environment, and required credentials, with Executive Customer Service positions being more senior and strategic.

What are the most commonly searched types of Customer Service jobs in San Ramon, CA?

The most popular types of Customer Service jobs in San Ramon, CA are:

What cities near San Ramon, CA are hiring for Executive Customer Service jobs?

Cities near San Ramon, CA with the most Executive Customer Service job openings:

Executive Customer Service jobs near you

Executive Assistant

Ltd Global

Berkeley, CA • On-site

$65 - $90/hr

Other

Re-posted 8 days ago

Job description

About the company

A well-established, family-owned bakery and café specializing in authentic New York-style bagels and freshly prepared breakfast and lunch offerings. The company has built a strong reputation for high-quality food, exceptional customer service, and a welcoming neighborhood atmosphere. With multiple locations and a loyal customer base, it emphasizes freshness, consistency, teamwork, and operational excellence while fostering a collaborative and fast-paced work environment.

Position Summary

The Executive Assistant provides high-level administrative and operational support to senior leadership by managing schedules, coordinating communications, organizing meetings, preparing reports, and handling confidential information with professionalism and discretion.

Executive Support
  • Manage executive calendars, appointments, and scheduling.
  • Coordinate meetings, travel, itineraries, and conferences.
  • Prepare agendas, reports, presentations, and correspondence.
  • Screen calls, emails, and communications.
  • Record meeting minutes and track action items.
Administrative Support
  • Maintain confidential files and records.
  • Process expense reports and reimbursements.
  • Coordinate contracts and document management.
  • Manage office supplies and executive office operations.
Project Coordination
  • Assist with strategic projects and initiatives.
  • Track deadlines and follow-up on executive priorities.
  • Coordinate communication across departments.
Board and Committee Support
  • Prepare Board packets.
  • Coordinate Board meetings.
  • Record Board meeting minutes.
  • Maintain governance records.
Communication
  • Serve as liaison between executives and stakeholders.
  • Draft organizational communications.
  • Handle sensitive inquiries professionally.
Office Operations
  • Coordinate special events and meetings.
  • Support administrative procedures.
  • Recommend process improvements.
Required Qualifications
  • Associate's degree required; Bachelor's degree preferred.
  • Five years of executive administrative support experience.
  • Advanced Microsoft Office proficiency.
  • Excellent written and verbal communication.
  • Strong organizational skills and confidentiality.
Preferred Qualifications
  • Experience supporting nonprofit or executive leadership.
  • Board governance experience.
  • Project management experience.
Knowledge, Skills & Abilities
  • Exceptional organization and multitasking.
  • Professional judgment and discretion.
  • Strong customer service and interpersonal skills.
  • Ability to prioritize multiple deadlines.
Physical Requirements
  • Prolonged sitting and computer work.
  • Occasional lifting up to 25 pounds.
  • Occasional travel.
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