ZipRecruiter

Log In

1

Executive Customer Relations Representative Jobs

Medix

Customer Relations Representative

Sarasota, FL · On-site

$17 - $22.50/hr

Job Summary Our client is seeking a Customer Relations Representative to join their team. The primary responsibilities include managing front desk operations, handling incoming and outgoing ...

Akalade Inc

Be Seen First

Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This ...

Akalade Inc

Be Seen First

Retail Customer Relations Representative

Garden City, NY · On-site

$45K - $89K/yr

We are seeking a highly motivated and customer-focused Retail Customer Relations Representative to play a key role in achieving our sales goals and delivering exceptional customer service. This ...

next page

Showing results 1-20

People also search for

All JobsExecutive Customer Relations Representative Jobs

Executive Customer Relations Representative information

See salary details

$28.5K

$53.6K

$75.5K

How much do executive customer relations representative jobs pay per year?

As of Jun 10, 2026, the average yearly pay for executive customer relations representative in the United States is $53,615.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $61,000.00 per year, depending on experience, location, and employer.

Is CSR a good entry level position?

An Executive Customer Relations Representative role is often considered an entry-level position in customer service and client management. It provides opportunities to develop communication, problem-solving, and interpersonal skills, which are valuable for advancing in related careers. Many employers offer on-the-job training and may require minimal prior experience for this role.

What are the key skills and qualifications needed to thrive as an Executive Customer Relations Representative, and why are they important?

To thrive as an Executive Customer Relations Representative, you need advanced problem-solving abilities, strong written and verbal communication skills, and experience in customer service or a related field. Familiarity with CRM platforms, case management tools, and often a bachelor’s degree are typically required, along with training in conflict resolution or customer care. Exceptional empathy, patience, and professionalism help build trust and effectively resolve escalated concerns. These skills are essential for protecting brand reputation, ensuring customer satisfaction, and successfully addressing high-stakes issues.

How does an Executive Customer Relations Representative typically collaborate with other departments to resolve complex customer issues?

Executive Customer Relations Representatives often work closely with teams such as operations, legal, product development, and senior management to address escalated customer concerns. They act as a liaison, gathering detailed information from both the customer and internal stakeholders to ensure a thorough understanding of the issue. Effective collaboration is essential for resolving complex cases efficiently and providing tailored solutions that align with company policies. This cross-functional teamwork not only helps resolve individual complaints but also contributes to process improvements and enhanced customer satisfaction.

What do executive customer relations do?

An Executive Customer Relations Representative manages high-level interactions with clients to ensure satisfaction and loyalty. They handle complex issues, build strong relationships, and often collaborate with other departments to improve service quality, using communication skills and customer management tools. This role typically requires experience in customer service and strong problem-solving abilities.

What job makes $10,000 a month without a degree?

An Executive Customer Relations Representative can potentially earn $10,000 a month through commissions, bonuses, and high-level client management, especially in industries like finance or technology. Success in this role often depends on strong communication skills, experience, and a proven track record, rather than formal education credentials.

What is the difference between Executive Customer Relations Representative vs Customer Service Manager?

AspectExecutive Customer Relations RepresentativeCustomer Service Manager
CredentialsHigh school diploma or equivalent; customer service certificationsBachelor's degree often preferred; management certifications
Work EnvironmentCall centers, corporate offices, client-facing rolesSupervisory roles in customer service departments, team management
Employer & IndustryRetail, telecommunications, finance, hospitalitySimilar industries, with added managerial responsibilities
Search & Comparison IntentUnderstanding frontline customer support rolesExploring supervisory or leadership roles in customer service

The main difference is that Executive Customer Relations Representatives focus on direct customer interactions and resolving issues, while Customer Service Managers oversee teams, develop policies, and ensure service quality. Both roles are vital in customer support but differ in scope and responsibilities.

What is the highest paying job in customer service?

In customer service, executive or senior-level roles such as Customer Service Director or Vice President of Customer Experience tend to have the highest salaries, often exceeding six figures. These positions typically require extensive experience, leadership skills, and strategic oversight of customer relations teams.

What is an Executive Customer Relations Representative?

An Executive Customer Relations Representative is a professional who handles complex or escalated customer concerns on behalf of a company, often working directly with senior management to resolve issues. They act as a liaison between customers and the company, ensuring that high-level complaints or requests are addressed promptly and effectively. This role typically requires strong communication, problem-solving, and negotiation skills, as well as a deep understanding of company policies and procedures. Executive Customer Relations Representatives play a key role in maintaining customer satisfaction and protecting the company’s reputation.
What cities are hiring for Executive Customer Relations Representative jobs? Cities with the most Executive Customer Relations Representative job openings:
What states have the most Executive Customer Relations Representative jobs? States with the most job openings for Executive Customer Relations Representative jobs include:
Executive Customer Relations Representative jobs near you

Customer Relations Representative

Norway Savings Bank

Portland, ME • On-site

Full-time

Retirement, PTO

Posted 12 days ago

Norway Savings Bank rating

9.3

Company rating: 9.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 141 rated banks

Job description

For The Life You Choose, A Career to Match....
Here at Norway Savings Bank, we strive to create a positive, team-based culture that leverages each person's unique gifts and strengths and offers the support to achieve great things. A place where your unique being shines through.
If this sounds exciting to you, we would love to have you on our team!
Come work with our talented and dynamic team as a Customer Relations Representative! Please reach out to see which locations we currently have open!
In this versatile and multifaceted role, you'll play a vital part in meeting the financial needs of both new and existing customers while gaining the knowledge and support to grow your career. You'll have the opportunity to develop customer relationships, deliver friendly and efficient customer service during daily bank transactions, and actively promote our various bank business lines with the goal of growing our customer base.
If you have a passion for providing exceptional customer experiences, a talent for building relationships, and a drive to grow your career, we want you on our team!
Our Ideal Candidate Has:
  • High school diploma or equivalent work experience.
  • Previous cash-handling experience.
  • Excellent internal and external customer service skills, with a knack for building relationships.
  • Basic computer system knowledge to navigate our systems.
  • Self-motivated and driven aptitude, thriving in a team environment.
  • Availability on Saturday mornings is necessary
  • Ability to travel to other branches as needed

Benefits:
  • 120 hours of paid time off per year, increasing with longevity
  • 48 hours of paid sick time per year
  • 11 paid holidays
  • Top tier full insurance benefits
  • 401K with exceptional employer matching and contributions
  • Tuition reimbursement
  • Employer HSA contributions
  • Comprehensive Wellness Program with access to complimentary Heath Coaches, on-site gyms, and monetary incentives for reaching your wellness goals
  • A hands-on team that is committed to the growth and success of our employees!

Working Conditions:
Physical surroundings are generally pleasant and comfortable with minimal exposure to injury or other hazards.
Physical effort required; lifting up to 35 lbs.; reaching, twisting, bending, pushing and pulling; standing for extended periods of time; freedom of movement on a regular basis; handling of materials and supplies.
**External and internal applicants, as well as position incumbents who are or who become disabled as defined by the Americans with Disabilities Act must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.**
Norway Savings Bank is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Apply