Proven call center leadership experience within the home improvement industry * Experience with CRM and robust dialer systems * The ability to understand and implement changes, driving improvements
Proven call center leadership experience within the home improvement industry * Experience with CRM and robust dialer systems * The ability to understand and implement changes, driving improvements
Call Center Manager - B2C
Chicago, IL · On-site
$125K/yr
Proven call center leadership experience within the home improvement industry * Experience with CRM and robust dialer systems * The ability to understand and implement changes, driving improvements
Call Center Manager - B2C
Chicago, IL · On-site
$125K/yr
Proven call center leadership experience within the home improvement industry * Experience with CRM and robust dialer systems * The ability to understand and implement changes, driving improvements
Call Center Manager - B2C
Chicago, IL · On-site
$100K/yr
Lead and motivate the call center team of 6 * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency ...
Call Center Manager - B2C
Chicago, IL · On-site
$100K/yr
Lead and motivate the call center team of 6 * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency ...
Lead and motivate the call center team of 6 * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency ...
Lead and motivate the call center team of 6 * Oversee day-to-day operations, ensuring the team meets or exceeds KPIs * Develop and implement call center strategies to optimize efficiency ...
Bi-Lingual Call Center Associate
Oak Lawn, IL · On-site
Call Center Manager Responsibilities: * Provide excellent patient care by answering the phone in a calm and courteous manner * Patiently answer questions from patients, providing information on ...
Bi-Lingual Call Center Associate
Oak Lawn, IL · On-site
Call Center Manager Responsibilities: * Provide excellent patient care by answering the phone in a calm and courteous manner * Patiently answer questions from patients, providing information on ...
Call Center Nurse Manager
Chicago, IL · On-site
The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...
Call Center Nurse Manager
Chicago, IL · On-site
The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...
Call Center Nurse Manager
Chicago, IL · On-site
The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...
Call Center Nurse Manager
Chicago, IL · On-site
The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...
Call Center Supervisor
Chicago, IL · On-site
Manage the day-to-day operations of the Call Center team to meet patient needs and business objectives. * Effectively lead Call Center teams by setting goals, directing work, monitoring outcomes ...
Call Center Supervisor
Chicago, IL · On-site
Manage the day-to-day operations of the Call Center team to meet patient needs and business objectives. * Effectively lead Call Center teams by setting goals, directing work, monitoring outcomes ...
Call Center Supervisor
Chicago, IL · On-site
Manage the day-to-day operations of the Call Center team to meet patient needs and business objectives. * Effectively lead Call Center teams by setting goals, directing work, monitoring outcomes ...
Quick apply
Call Center Supervisor
Chicago, IL · On-site
Manage the day-to-day operations of the Call Center team to meet patient needs and business objectives. * Effectively lead Call Center teams by setting goals, directing work, monitoring outcomes ...
Restaurant Call Center Supervisor
Berwyn, IL · On-site
$18 - $21/hr
Manage a team of call center representatives to ensure excellent customer service * Monitor call center metrics and provide feedback to team members to improve performance * Develop and implement ...
Restaurant Call Center Supervisor
Berwyn, IL · On-site
$18 - $21/hr
Manage a team of call center representatives to ensure excellent customer service * Monitor call center metrics and provide feedback to team members to improve performance * Develop and implement ...
PCC Call Center
Chicago, IL · On-site
$16.50 - $20.50/hr
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...
PCC Call Center
Chicago, IL · On-site
$16.50 - $20.50/hr
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...
PCC Call Center
Chicago, IL · On-site
$18 - $22/hr
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...
PCC Call Center
Chicago, IL · On-site
$18 - $22/hr
This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...
Call Center Representative
Park Ridge, IL · On-site
$15.75 - $19.75/hr
Call Center Representative We are looking for a Call Center Representative that will be the liaison ... Manage large amounts of inbound and outbound calls in a timely manner * Follow communication ...
New
Call Center Representative
Park Ridge, IL · On-site
$15.75 - $19.75/hr
Call Center Representative We are looking for a Call Center Representative that will be the liaison ... Manage large amounts of inbound and outbound calls in a timely manner * Follow communication ...
New
Call Center Representative
Schaumburg, IL · On-site
$20 - $21/hr
Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... Deliver professional, courteous service while managing a high-volume workload. * Identify customer ...
Call Center Representative
Schaumburg, IL · On-site
$20 - $21/hr
Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... Deliver professional, courteous service while managing a high-volume workload. * Identify customer ...
Call Center Supervisor
Tinley Park, IL · On-site
$22.28 - $27.23/hr
Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Chicago ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...
New
Call Center Supervisor
Tinley Park, IL · On-site
$22.28 - $27.23/hr
Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Chicago ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...
New
Call Center Representative
$17.50 - $18/hr
Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...
Quick apply
Call Center Representative
$17.50 - $18/hr
Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...
Call Center Representative
$17.50 - $18/hr
Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...
Quick apply
Call Center Representative
$17.50 - $18/hr
Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...
Call Center Representative
Palos Hills, IL · On-site
$16.25 - $20.25/hr
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls ... manage time effectively
Call Center Representative
Palos Hills, IL · On-site
$16.25 - $20.25/hr
... Call Center Representative to join our team. In this role, you will take inbound and outbound calls ... manage time effectively
Call Center Supervisor
$22.28 - $27.23/hr
Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Tinley ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...
New
Call Center Supervisor
$22.28 - $27.23/hr
Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Tinley ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...
New
Call Center Trainer
$22.28 - $27.23/hr
Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Able to effectively work with team management and provide quality feedback to trainees in both ...
New
Call Center Trainer
$22.28 - $27.23/hr
Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Able to effectively work with team management and provide quality feedback to trainees in both ...
New
Executive Call Center Manager information
See Burr Ridge, IL salary details
$29.1K - $36.3K
5% of jobs
$36.3K - $43.5K
13% of jobs
$46.5K is the 25th percentile. Wages below this are outliers.
$43.5K - $50.6K
16% of jobs
The median wage is $57.6K / yr.
$50.6K - $57.8K
16% of jobs
$57.8K - $65K
15% of jobs
$69.8K is the 75th percentile. Wages above this are outliers.
$65K - $72.2K
14% of jobs
$72.2K - $79.3K
8% of jobs
$79.3K - $86.5K
6% of jobs
$86.5K - $93.7K
3% of jobs
$93.7K - $100.9K
2% of jobs
$100.9K - $108K
1% of jobs
$29.1K
$63K
$108K
How much do executive call center manager jobs pay per year?
What is the difference between Executive Call Center Manager vs Call Center Supervisor?
| Aspect | Executive Call Center Manager | Call Center Supervisor |
|---|---|---|
| Responsibilities | Oversees multiple call centers, develops strategies, manages budgets, and leads senior staff | Supervises daily call center operations, manages frontline staff, and ensures performance metrics |
| Credentials | Bachelor’s degree, management experience, industry certifications | High school diploma or equivalent, experience in call center operations |
| Work Environment | Office-based, strategic planning, leadership meetings | Frontline supervision, shift management, direct staff interaction |
The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.
How much do executive call center managers make in the US?
$125K/yr
Other
Retirement, PTO
Re-posted 15 days ago
Job description
Company Overview:
- This is an interior remodeling company serving homeowners across Chicagoland
- Better Business Bureau accredited with an A+ rating
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What is Being Offered:
- Flexible compensation, base + bonus (total $125K)
- Benefits
- 401K with match & PTO
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What The Position is About:
- Lead and motivate the call center team (8 agents)
- Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
- Recruit, hire, and train call center personnel
- Provide ongoing coaching, mentoring, and performance feedback to the team
- Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
- Develop and implement call center strategies to optimize efficiency, productivity, and sales
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The Right Candidate Will Have:
- Proven call center leadership experience within the home improvement industry
- Experience with CRM and robust dialer systems
- The ability to understand and implement changes, driving improvements
About BRIX Recruiting Partners
Sourced by ZipRecruiter
Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
Chaska, MN, US
Year founded
2011