1

Executive Call Center Manager Jobs in Burr Ridge, IL

The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...

The Call Center provides or connects Zest customers, clients, partners with the following services: * Care Triage * Care management * Physician referral * Scheduling * Third party service referral ...

PCC Call Center

Chicago, IL · On-site

$16.50 - $20.50/hr

This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...

PCC Call Center

Chicago, IL · On-site

$18 - $22/hr

This role manages a high volume of telephone calls, electronic inquiries, online scheduling requests, referrals, and internal task assignments. Call Center PCC's monitor multiple communication ...

Call Center Representative

Park Ridge, IL · On-site

$15.75 - $19.75/hr

Call Center Representative We are looking for a Call Center Representative that will be the liaison ... Manage large amounts of inbound and outbound calls in a timely manner * Follow communication ...

New

Call Center Agent Location: Palatine, IL Industry: Logistics & Supply Chain Pay: $20-$21/hour ... Deliver professional, courteous service while managing a high-volume workload. * Identify customer ...

Call Center Supervisor

Tinley Park, IL · On-site

$22.28 - $27.23/hr

Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Chicago ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...

New

Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...

Accurately document customer interactions within CRM platforms * Deliver an outstanding customer experience during every interaction What We're Looking For * 1 year of call center customer service ...

Call Center Supervisor Transdev is looking for a Call Center Supervisor to join our team in Tinley ... Responsibilities * Manages a team of Customer Service Representatives to efficiently schedule ...

New

Call Center Trainer Transdev is looking for a Call Center Trainer to join our team in Tinley Park ... Able to effectively work with team management and provide quality feedback to trainees in both ...

New

next page

Showing results 1-20

Executive Call Center Manager information

See Burr Ridge, IL salary details

$29.1K

$63K

$108K

How much do executive call center manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for executive call center manager in Burr Ridge, IL is $62,985.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $74,000.00 per year, depending on experience, location, and employer.

What is the difference between Executive Call Center Manager vs Call Center Supervisor?

AspectExecutive Call Center ManagerCall Center Supervisor
ResponsibilitiesOversees multiple call centers, develops strategies, manages budgets, and leads senior staffSupervises daily call center operations, manages frontline staff, and ensures performance metrics
CredentialsBachelor’s degree, management experience, industry certificationsHigh school diploma or equivalent, experience in call center operations
Work EnvironmentOffice-based, strategic planning, leadership meetingsFrontline supervision, shift management, direct staff interaction

The Executive Call Center Manager focuses on strategic leadership and overall management of call centers, while the Call Center Supervisor handles daily operations and staff supervision. Both roles require communication skills and industry knowledge, but differ in scope and responsibilities.

How much do executive call center managers make in the US?

Executive call center managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, location, and company size. Higher salaries are common in large organizations or in regions with a higher cost of living, and the role often requires strong leadership, communication skills, and familiarity with call center software tools.
What cities near Burr Ridge, IL are hiring for Executive Call Center Manager jobs? Cities near Burr Ridge, IL with the most Executive Call Center Manager job openings:

$125K/yr

Other

Retirement, PTO

Re-posted 15 days ago


Job description

Company Overview:

  • This is an interior remodeling company serving homeowners across Chicagoland
  • Better Business Bureau accredited with an A+ rating

 

What is Being Offered:

  • Flexible compensation, base + bonus (total $125K)
  • Benefits
  • 401K with match & PTO

 

What The Position is About:

  • Lead and motivate the call center team (8 agents)
  • Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
  • Recruit, hire, and train call center personnel
  • Provide ongoing coaching, mentoring, and performance feedback to the team
  • Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements
  • Develop and implement call center strategies to optimize efficiency, productivity, and sales

 

The Right Candidate Will Have:

  • Proven call center leadership experience within the home improvement industry
  • Experience with CRM and robust dialer systems
  • The ability to understand and implement changes, driving improvements

BRIX Recruiting Partners logo

About BRIX Recruiting Partners

Sourced by ZipRecruiter

Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chaska, MN, US

Year founded

2011

Social media