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Executive Bank Item Processing Jobs (NOW HIRING)

We invite you to join River Bank as a full-time Operations Associate in Stoddard! That's about 15 ... Handles NSF/Exception Item Processing, Foreign Item processing, Dormant check handling, Research ...

At River Bank, you're not just a number, you'll be a valued member of our team across 14 community ... Handles NSF/Exception Item Processing, Foreign Item processing, Dormant check handling, Research ...

Contribute to the bank's growth by the effective sale of bank services to new and existing ... Work closely with other business units in proactively addressing issues and responding to Item ...

Processes incoming and outgoing transactions through item processing. * Processes exception items ... Completes Principles of Banking class. * Performs other duties as assigned. Employees are held ...

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Execute and verify domestic/international wire transfers in accordance with bank policies. *Account Support & Item Processing * Handle unposted items, chargebacks, and large return notifications.

Ensures adherence to applicable banking laws and regulations and maintains effective internal controls. * Oversees operational control functions including item processing, wire transfers, ATM and ...

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Executive Bank Item Processing information

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$54K

$142.7K

$249.5K

How much do executive bank item processing jobs pay per year?

As of Jul 12, 2026, the average yearly pay for executive bank item processing in the United States is $142,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $160,000.00 per year, depending on experience, location, and employer.

What is the difference between Executive Bank Item Processing vs Bank Teller?

AspectExecutive Bank Item ProcessingBank Teller
CredentialsHigh school diploma or equivalent; some roles may require banking certificationsHigh school diploma or equivalent
Work EnvironmentBack-office, processing centers, or data entry areasBranch front-line, customer service areas
Employer & Industry UsageFinancial institutions, banks, processing centersRetail banks, branches, customer service
Primary ResponsibilitiesProcessing bank items, verifying transactions, data entryHandling customer transactions, deposits, withdrawals

Executive Bank Item Processing focuses on back-office processing of bank items and transactions, while Bank Tellers interact directly with customers at branches. Both roles require knowledge of banking procedures, but differ mainly in work environment and responsibilities.

What cities are hiring for Executive Bank Item Processing jobs? Cities with the most Executive Bank Item Processing job openings:
What are the most commonly searched types of Bank Item Processing jobs? The most popular types of Bank Item Processing jobs are:
What states have the most Executive Bank Item Processing jobs? States with the most job openings for Executive Bank Item Processing jobs include:
Item Processing Application Specialist - Req# 601

Item Processing Application Specialist - Req# 601

COCC

Avon, CT • On-site

$48K - $66K/yr

Full-time

PTO

Posted 17 days ago


Job description

Who we are...
As an industry-leading fintech provider, COCC delivers innovative, comprehensive technology solutions and strategic partnerships throughout the Northeastern United States. Listed among American Banker's FinTech 100 and the Inc. 5,000 fastest growing companies in the nation, COCC inspires the industry with innovation and top-quality support. Designated a Top Workplace in Connecticut and a nationally Certified Great Place to Work, COCC recognizes employees as the core of our success.
Inspiring you to become extraordinary in work and life.
What we need...
The Application Specialist I acts as a customer liaison for various software products and third-party interfaces. This person facilitates resolution of issues requiring research within the established service levels. This person also participates in customer acceptance testing, support calls, and client implementations.
What's in it for you...
COCC offers a collaborative environment, career growth, and all the benefits you'd expect from an award-winning employer, including:
  • Hybrid schedules and ample paid time off allowing you work/life balance and flexibility
  • Customized training and onboarding to support you in your first year at COCC
  • Robust employee development programs aligned with career pathing objectives
  • Cutting-edge training and educational resources from vendors like SANS, PluralSight and CBTNuggets
  • Generous PTO offerings, benefits and competitive compensation
  • On-site fitness centers, wellness incentives, and lifestyle spending accounts
  • Tuition Reimbursement
  • One-on-one career coaching
  • DEIB initiatives championing inclusion and encouraging you to bring your whole self to work
  • Financial planning assistance with certified professionals
  • Peer recognition programs

What you'll do...
  • Research customer issues using documentation, manuals, and testing and respond to a high volume of customer support requests, collect information and troubleshoot problems
  • Log all activities and research in call logging software
  • Schedule and validate specification changes and maintenance accuracy
  • Support clients during implementation of new products and services
  • Provide front line customer support and assign case numbers
  • Respond to client inquiries related to system use and procedures
  • Assist clients with reports, balancing, and interpretation
  • Configure and set up new products for clients
  • Determine escalation paths and ensure issue resolution
  • Communicate updates and follow ups throughout case lifecycle
  • Meet service level standards for response and resolution
  • Develop and execute test scripts for product functionality
  • Perform testing and document results for customer acceptance
  • Maintain service standards including call metrics and survey ratings
  • Use a consultative approach when assisting customers and communicate improvement opportunities to management
  • Participate in assigned projects as needed

What you'll bring...
  • Associate degree or equivalent work experience in Business, MIS, or IT
  • Minimum two years in banking, financial services, or customer support
  • Experience with payment systems or item processing is a plus
    Strong customer service and communication skills
    Ability to communicate with all levels of staff and management
  • Strong problem solving and analytical abilities
    Ability to work independently and on a team
    Ability to manage multiple tasks simultaneously
  • Strong attention to detail and organization skills
  • Ability to learn new technology quickly
  • Experience with COCC INSIGHT or Open Solutions CORE is a plus
  • Experience with branch and image capture technologies is a plus
  • Proficiency with Microsoft Office Suite

The salary range for this role is $48110-66104 annually
Applicants for employment in the US must have work authorization that does not currently or in the future require sponsorship of a visa for employment authorization in the United States.
COCC is committed to maintaining a drug-free workplace. All applicants are required to pass a credit, background, and substance test prior to employment. COCC procures background and consumer reports in compliance with all Federal and State regulations, including The Fair Credit Reporting Act and applicable Department of Labor laws regarding pre-employment screens. COCC is an equal opportunity employer committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
Accessibility - If you're a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please let us know by calling 860-678-0444 or emailing TalentManagement@cocc.com. Please specify the help you need and we'll be happy to get back to you.