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Executive Account Representative Jobs in Arizona

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Executive Account Representative information

What is an executive account representative?

An Executive Account Representative is a professional responsible for managing and nurturing relationships with key clients, often focusing on high-value accounts. They act as the main point of contact between the client and the company, addressing client needs, resolving issues, and ensuring satisfaction with products or services. Executive Account Representatives also work to identify new business opportunities within existing accounts and may collaborate with internal teams to deliver customized solutions. Their goal is to build long-term, profitable relationships that benefit both the client and the company.

What are the key skills and qualifications needed to thrive as an executive account representative?

To thrive as an Executive Account Representative, you need strong sales acumen, relationship management skills, and a bachelor’s degree in business or a related field. Familiarity with CRM software like Salesforce, sales analytics tools, and industry-specific platforms is typically required. Outstanding negotiation, communication, and problem-solving abilities help professionals stand out in this client-facing role. These competencies are crucial for building lasting client partnerships, meeting revenue targets, and driving business growth.

How does an executive account representative typically collaborate with internal teams to meet client needs?

Executive Account Representatives work closely with cross-functional teams such as sales, marketing, customer service, and product management to ensure client satisfaction and deliver tailored solutions. They act as the main point of contact for key accounts, often coordinating meetings, sharing client feedback, and aligning internal resources to address client objectives. This collaborative approach helps anticipate challenges, customize offerings, and strengthen long-term client relationships, making strong communication and project management skills essential for success in the role.

What is the difference between Executive Account Representative vs Account Executive?

AspectExecutive Account RepresentativeAccount Executive
CredentialsTypically requires sales or business-related certifications, relevant experienceSimilar credentials, often with sales or marketing background
Work EnvironmentCorporate sales teams, client-facing roles, B2B salesSales departments, client meetings, prospecting
Employer & IndustryUsed across industries like tech, finance, manufacturingCommon in sales-driven industries, tech, advertising

Both roles focus on client relationship management and sales, but the Executive Account Representative often handles high-value clients and strategic accounts, while the Account Executive may focus on acquiring new clients and smaller accounts. The roles overlap in skills and environment but differ in scope and responsibilities.

Is an executive account representative a stressful job?

An executive account representative role can be stressful due to targets for sales or client retention, high client expectations, and the need to manage multiple accounts simultaneously. Success often depends on strong communication, organization, and time management skills, with some roles involving tight deadlines and performance metrics.

What are the most commonly searched types of Account Representative jobs in Arizona?

The most popular types of Account Representative jobs in Arizona are:

What cities in Arizona are hiring for Executive Account Representative jobs?

Cities in Arizona with the most Executive Account Representative job openings:

Account Executive / Client Services

Phoenix, AZ • On-site

Small Giants
Advertising and Public Relations Services • 11 - 50 employees

Full-time

Re-posted 29 days ago


Job description


Account Executive - Phoenix, AZ


WHO WE ARE: Cultivate Your Career with a Vibrant, Dedicated Team

Small Giants isn't just a marketing and business development agency; we're a thriving community committed to long-term success in Phoenix and Denver. We are a woman-owned, highly specialized strategic and creative agency specifically focused on commercial real estate, construction, and professional services. This is an award-winning, highly collaborative company specializing in commercial real estate and construction (CRE and AEC) clients of all sizes across the country.


We believe in crafting specialized growth strategies, creative concepts, brand storytelling and strategic communications that drive our clients' success. Our vibrant team culture thrives on collaboration, continuous learning, and shared achievement. From team outings and catered lunches to ongoing internal education opportunities, we are committed to helping our team deepen their expertise and grow their careers at Small Giants.


Small Giants is seeking a high-impact Account Executive (referred to as Account Strategist in our agency) to join our Strategic Services team. You will serve as the "Captain" of the work-the primary bridge between a client's high-level strategy we create for them and our agency's tactical execution. As the lead marketing representative for your clients, you will translate complex themes into actionable work, ensuring every output aligns with the client's strategic business goals.


You are a strategic coordinator who manages clients with care and thoughtfulness. You must be a curious listener capable of reading between the lines to uncover the heart of a client's needs, then embodying those needs to lead our internal creative teams with organized, detailed and concise direction. This is not a sales role, but rather a client care position designed to facilitate and deepen holistic marketing relationships with current and new clients.


This role serves as the vital link between our clients and internal teams of multiple departments within a full-service marketing agency. Key responsibilities include managing relationships, project management of multiple projects for a client, and oversight of proposals and budgets to drive client satisfaction. You can expect to participate in the following with Small Giants as an Account Executive (Account Strategist):

  • Onboarding clients, monitoring campaign performance, ensuring timely deliverables, and identifying upsell opportunities to meet revenue targets
  • Supporting cross-departmental client alignment on projects and retainers
  • Working with directors on cross-departmental scope development, hour allocation and
    execution
  • Monitoring our project management software (ClickUp) for project status and execution
  • Running and delivering weekly, monthly, and quarterly account performance reports for internal and external
    use.
  • Leading and/or assisting our strategic planning services for new and current clients


Qualifications

  • Undergraduate degree in Business, Marketing, Communications or similar, is required.
  • 3+ years of account management experience is required.
  • Agency experience preferred, but not required.
  • Experience in the AEC/CRE (Architecture, Engineering, Construction and Commercial Real Estate) industry is a plus.