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Execution Service Analyst Jobs (NOW HIRING)

Timken

Customer Service Analyst

Houston, TX · On-site

... and ensure successful repair execution. * Process warranty claims, returns, and repair ... Proven work experience as a Customer Service Analyst or similar role. * Deliver exceptional ...

Timken

Customer Service Analyst

Houston, TX · On-site

... and ensure successful repair execution. * Process warranty claims, returns, and repair ... Proven work experience as a Customer Service Analyst or similar role. * Deliver exceptional ...

Timken

Customer Service Analyst

East Haven, CT · On-site

... Service Analyst based out of East Haven, CT. The purpose of this position is to support all ... order execution. * Generate order progress reports as requested by customer. * Ensure timely ...

Aplaro Ltd

Client Service Analyst

Manhattan, NY · On-site

$80 - $100/hr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... Supports the execution of strategic initiatives in collaboration with internal and external ...

BMO Capital Markets

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Bmo

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Bmo

Client Service Analyst

Madison, WI · On-site

$41K - $77K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Simbe Robotics

Senior Service Analyst

San Francisco, CA

$103K - $137K/yr

... execution, and deliver valuable data insights. Our autonomous robots and multi-modal data ... Position Overview Simbe's Data Science & Analytics team is looking for a Senior Service Analyst to ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Simbe Robotics

Senior Service Analyst

San Francisco, CA · On-site

$120K - $150K/yr

... execution, and deliver valuable data insights. Our autonomous robots and multi-modal data ... Position Overview Simbe's Data Science & Analytics team is looking for a Senior Service Analyst to ...

Bank of Montreal

Client Service Analyst

Madison, WI · On-site

$41K - $77K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

BMO Financial Group

Client Service Analyst

Chicago, IL · On-site

$45K - $95K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Bank of Montreal

Client Service Analyst

Madison, WI · On-site

$41K - $77K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

BMO Capital Markets

Client Service Analyst

Madison, WI · On-site

$41K - $77K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$45K - $83K/yr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

Bank of Montreal

Client Service Analyst

Chicago, IL · On-site

$60 - $80/hr

Services relationships in the assigned portfolio to ensure an exceptional client experience ... the execution of your role, in line with our Risk Culture and within our approved Risk Appetite ...

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Customer Service Analyst

High Point, NC • On-site

Samson Marketing
See more jobs at Samson Marketingexternal

Full-time

Posted 20 days ago

Job description

Customer Service Associate 8.7.6.doc


 


POSITION DESCRIPTION

Job Title: Customer Service Analyst
Salary Level: Non-Exempt
Division: Legacy Classic Furniture
Department: Customer Service
Hours: Full-Time, 8:00 a.m. – 5:00 p.m.
Location: High Point, NC
Reports To: Director of Customer Service


Overall Purpose

To provide analytical, operational, and customer service support to meet the evolving needs of the business and its customers. The Customer Service Analyst is responsible for managing day-to-day customer requirements, supporting order execution, monitoring business processes, and working collaboratively with internal teams to resolve issues and provide timely solutions.


Essential Duties

  • Support critical day-to-day activities within the Customer Service department and ensure customer requirements are addressed accurately and timely.
  • Enter, review, maintain, and monitor customer orders with a high level of accuracy.
  • Review and process EDI orders, including identifying and resolving discrepancies or issues that may impact order processing.
  • Support direct container invoicing and ensure orders are processed accurately and timely.
  • Analyze order activity, customer requirements, and business information to identify potential issues and opportunities for improvement.
  • Assist with the creation, validation, maintenance, and continuous improvement of departmental SOPs and processes.
  • Provide administrative and operational support for Key Accounts and other departmental and business needs.
  • Partner with internal departments to research and resolve customer, order, pricing, inventory, and system-related issues.
  • Maintain effective and professional communication with internal partners, sales representatives, customers, and other business stakeholders.
  • Develop a strong understanding of customer requirements, systems, processes, and business practices to provide effective day-to-day support.
  • Prioritize workload and proactively follow up on outstanding issues to help ensure customer needs and business deadlines are met.

Other Duties

  • Support the Customer Service department and overall business as needed.
  • Participate in cross-training and develop knowledge of department processes and systems to provide additional team support.
  • Identify opportunities to improve efficiency, accuracy, and the customer experience.


Qualification Requirements

  • High School diploma or equivalent required.
  • 1–2 years of customer service, order management, administrative, or related business experience preferred.
  • Strong computer skills and the ability to learn and effectively utilize business systems.
  • Strong written and verbal communication skills.
  • Strong attention to detail and accuracy.
  • Ability to analyze information, identify issues, and develop or recommend solutions.
  • Ability to prioritize work, manage time effectively, and meet deadlines in a fast-paced environment.
  • Strong interpersonal skills and the ability to build effective working relationships with customers and internal partners.
  • Ability to work effectively both independently and as part of a team.
  • Self-motivated, dependable, coachable, and willing to learn.
  • Ability to adapt to changing business needs and customer requirements.