Notes:
- Mid- level position with some experience working with the collections application, FACS (Flexible Automated Collection System).
- FACS is an application developed by Finvi (formerly Ontario Systems) and is built on an Intersystems Caché database.
- FACS is a legacy application for Finvi and is still being updated.
- Preference is candidates have FACS experience with Caché as an enhancement, along with SQL.
- Use their GC (guaranteed contacts) dialer and a few other product offerings.
- Open to candidates with comparable system experience.
- CUBS (Columbia Ultimate Debt Collection System) System is closest system to FACS.
Skills:
• Experience with collections systems (e.g., FACS or similar) and cloud-based dialing solutions (e.g. TCN or similar).
• Proficiency in PowerShell and/or Python.
• Familiarity with Windows OS and database systems (Intersystems Cache and IRIS preferred).
• Strong Excel skills (VBA preferred).
• Experience with reporting tools such as SSRS or SQL.
• Understanding of process automation and RPA concepts.
• Excellent communication and organizational skills.
• Ability to work independently with minimal supervision
• Experience with Cache and workflow automation.
• SQL reporting experience (work with tables, extract data, perform basic queries, etc.)
o Will need SQL skills for an upcoming data warehousing project in the pipeline (migrating FACS to Snowflake).
o Working with the Compliance teams to implement SAI360 and need to create API’s to export data.
• Experience with Excel VBA scripting and reporting.
• Previous IT Healthcare collections experience is ideal/helpful (understand terminology).