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Evv Software Jobs in Tennessee (NOW HIRING)

Nightingale Respitcare

NG Care Coordinator

Gallatin, TN · On-site

$50K - $55K/yr

Document all client, caregiver and Payor interactions in the scheduling software system * Contact ... Perform other duties as assigned EVV & Visit Compliance * Maintain a minimum of 90% compliance ...

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Evv Software information

What is EVV software?

EVV software, or Electronic Visit Verification software, is a digital system used to verify that home health care services are delivered to patients as scheduled. It records details such as the time, date, and location of care visits, as well as the type of service provided. This software is typically used by home care agencies to ensure compliance with Medicaid and other regulatory requirements, reduce fraud, and improve the accuracy of billing and payroll processes. By using EVV software, agencies can streamline operations and provide greater transparency to payers and clients.

What are some common challenges faced by professionals working with EVV software, and how can they be addressed?

Professionals working with EVV software often encounter challenges such as ensuring accurate and timely data entry, maintaining compliance with evolving state and federal regulations, and supporting caregivers who may have varying levels of technical proficiency. Addressing these challenges typically involves thorough training, ongoing support, and regular communication between administrative staff, caregivers, and software vendors. Additionally, teams often establish clear protocols for troubleshooting and leverage software updates to improve usability and compliance.

What are the key skills and qualifications needed to thrive as an EVV software specialist, and why are they important?

To thrive as an EVV Software Specialist, you need a solid understanding of healthcare compliance, data management, and software troubleshooting, often supported by a degree in IT or healthcare administration. Familiarity with EVV platforms (such as Sandata or HHAeXchange), data integration tools, and knowledge of HIPAA regulations are typically required. Excellent problem-solving, communication, and training skills help you support users and facilitate smooth software adoption. These skills ensure accurate data capture, regulatory compliance, and effective support within home healthcare organizations.

What is the difference between Evv Software vs Electronic Visit Verification (EVV) Specialist?

FeatureEvv SoftwareElectronic Visit Verification (EVV) Specialist
Primary RoleProvides software solutions for visit tracking and compliancePerforms data entry, verification, and compliance monitoring of visits
Required CredentialsIT skills, software knowledge, sometimes certifications in healthcare ITHealthcare or social services background, certifications in compliance or healthcare
Work EnvironmentOffice or remote, software development or support teamsHealthcare agencies, home care providers, or compliance departments

While Evv Software refers to the technology platform used for visit verification, the Electronic Visit Verification (EVV) Specialist is a role focused on managing and ensuring the accuracy of visit data. The software provides the tools, whereas the specialist applies them in healthcare settings to ensure compliance and proper documentation.

What are popular job titles related to Evv Software jobs in Tennessee?

For Evv Software jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Evv Software jobs in Tennessee look for?

The top searched job categories for Evv Software jobs in Tennessee are:

What cities in Tennessee are hiring for Evv Software jobs?

Cities in Tennessee with the most Evv Software job openings:

Evv Software jobs near you

NG Care Coordinator

Nightingale Respitcare

Gallatin, TN • On-site

$50K - $55K/yr

Full-time

Re-posted 11 days ago

Job description

Description:

Administrator/Care Coordinator Job Description

Payor sources: VA, Private Pay, Long Term Care, Medicaid, Contracts & Awarded RFP’s

Job Type: Homecare Scheduling and Caregiver Recruitment

Schedule

  • Full-time | Monday – Friday | 8:00 AM – 4:30 PM
  • This is a position that will be performed in office.

Position Summary

The Administrator/Care Coordinator for Nightingale Respite Care LLC plays a key role in supporting our clients and caregivers by managing schedules, coordinating services, and recruiting caregivers to meet staffing needs. This position requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment.

Key Responsibilities

  • Accept new referrals and enter client demographics, service authorizations, and care needs into scheduling software
  • Document all client, caregiver and Payor interactions in the scheduling software system
  • Contact new clients within 24 hours of referral and new staff within one week
  • Coordinate daily caregiver staffing to maximize authorized service hours and meet agency KPI metrics
  • Maintain timely communication with the Operations Manager, Payor Sources, Referral Sources, Caregivers, and Clients regarding schedule changes, critical incidents, or changes in condition
  • Ensure services align with care plans, urgent requests, and service agreements
  • Recruit, interview, and hire caregivers to support assigned caseload needs
  • Attend job fairs and assist with local recruitment and marketing efforts as needed
  • Perform other duties as assigned


EVV & Visit Compliance

  • Maintain a minimum of 90% compliance score in each EVV system as required by MCO.
  • Monitor Electronic Visit Verification (EVV) compliance through scheduling and visit oversight systems, including AxisCare and any state-mandated portals
  • Review and correct visit exceptions, failed visits, overlaps, missed clocks, and documentation issues daily.
  • Assist caregivers with clock-in/clock-out troubleshooting and EVV compliance education.
  • Verify visit information and escalate unresolved compliance concerns appropriately.
  • Ensure manual visit confirmations and required documentation are completed timely.
  • Maintain accurate service documentation and scheduling notes for audit readiness.

#INDCORP

Requirements:

Qualifications

High School Diploma or GED required

Access to reliable transportation

Homecare scheduling and recruiting experience required

Experience with AxisCare or similar scheduling software required

Strong organizational skills and attention to detail

Excellent written and verbal communication skills

Ability to prioritize and manage multiple tasks efficiently

Proficiency in Microsoft Office (Word, Excel, Teams)

Ability to adapt to new tasks and changing priorities

Compassionate, dependable, and a team-oriented self-starter

VA System Familiarity


Physical Requirements

Prolonged periods of sitting at a desk and working on a computer

Must be able to lift up to 15 pounds