Events Manager Jobs in Hamden, CT (NOW HIRING)

Assistant Director of Events for Yale Center for Customer Insights (YCCI) and the Yale Program on Stakeholder Innovation and Management (Y-SIM) at the Yale School of Management will lead marketing, content management, and event planning for two academic centers. This position reports to the YCCI Executive Director.

• Work with center Directors to use convention events, executive education, and other touchpoints to deepen engagement and relationships with key stakeholders.
• Manage speaker, VIP and client relations; develop and innovate systems to consistently improve efficiency and customer satisfaction.
• Manage support staff and vendors to assure the highest quality experiences; oversee event and workshop attendee experience, including identifying and developing systems and processes for sharing pertinent information, pre‑leads, or logistics.
• Direct high‑profile, large‑scale, and multifaceted events, executive visits and speaking engagements, executive education programs, advisory board meetings, and academic roundtables featuring distinguished speakers and scholars with flawless execution.
• Develop and manage a calendar of events across two centers, gaining alignment with internal stakeholders on goals, timelines, marketing cadence and budget.
• Lead internal status progress tracking across projects and centers, including providing updates to leadership.
• Collaborate with center Marketing leads to develop a compelling marketing, sales and/or sponsorship strategy for each event.
• Improve and systematize documented operating processes and administrative protocols of the department, ensuring compliance with school and university policies and consistent learning and improvement.
• Responsible for event operations from start to finish.
• Build and maintain strong internal and external partnerships to enhance the quality and impact of Center events, activities, and relationships.
• In coordination with Center leadership, develop and monitor budgets for all programs.

• Experience in planning events or project management, managing multiple events or projects in parallel, tracking multi‑stage projects to completion, balancing short‑ and long‑term needs.
• Superior oral and written communication skills. Proven organizational skills and attention to detail. Proficiency with Windows and Microsoft products.
• Superior interpersonal skills to interact effectively and represent the school well with participants, faculty, students, administrators, and corporate contacts.
• Excellent problem solving and conflict resolution skills. A team player who works well with other staff members. A leader with a positive and can‑do attitude who supports the mission of the centers.
• Some night and weekend work; may include travel.

• Master’s degree.
• Five years of experience in related field.
• Experience in a management role in event planning, event management, or marketing desired.
• Experience with project management software such as Asana.

• Manage and lead research on federal rules and regulations as well as university policies to resolve problems and determine best action.
• Recommend course of action to higher authority for handling related problems.
• Advise faculty, students and staff on issues related to administrative operations and areas of concern.
• Manage statistical and analytical information regarding office activities and operational concerns.
• Lead in long‑range planning for office activities.
• Interpret and administer university and federal policies and regulations.
• Disseminate accurate information regarding areas of concern.
• Formulate and establish policies regarding area’s function.
• Manage staff of exempt and non‑exempt employees.
• Perform other duties as assigned.

Minimum of a Bachelor’s Degree in a related field and three years of experience, or an equivalent combination of education and related experience.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Yale University is a tobacco‑free campus.