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Event Staff Jobs in Iowa (NOW HIRING)

City of North Liberty

Event Assistant

North Liberty, IA · On-site

$16.32/hr

Overview Under general direction of Event Coordinator and Event Staff Lead, this position assists with the set up and execution of events hosted at Hy-Vee Center & Amphitheater and throughout ...

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Event Staff information

See Iowa salary details

$20.7K

$60.2K

$87.8K

How much do event staff jobs pay per year?

As of Aug 21, 2026, the average yearly pay for event staff in Iowa is $60,165.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,500.00 and $78,000.00 per year, depending on experience, location, and employer.

What is an event staff?

Event staff are individuals who assist with the planning, organization, and execution of events such as concerts, conferences, sports games, and festivals. Their responsibilities can include ticketing, crowd management, setup and teardown, ushering, and providing information or assistance to attendees. Event staff play a crucial role in ensuring that events run smoothly, safely, and efficiently. They often work on a temporary or part-time basis and may be required to work evenings, weekends, or holidays depending on the event schedule.

What does an event staff do?

The responsibilities of an Event Staff team member vary depending on the kind of event they’re working. Event Staff work at concerts, sports games, conferences, parties, and other large occasions; as such, they’ll likely be busy greeting guests, providing directions, ensuring basic security, taking tickets, facilitating parking, keeping the event space clean, and generally assisting in the logistics of a successful event. In some cases, Event Staff help with food and beverage service which may include decorating tables and handing out refreshments. Events are often held during evening and weekend hours, so staff members won’t necessarily have a traditional, consistent schedule. They show up before the event begins to help with preparations and after it concludes to clean up.

What are the key skills and qualifications needed to thrive as an event staff member, and why are they important?

To thrive as Event Staff, you typically need strong organizational abilities, attention to detail, and customer service skills, often supported by previous experience in hospitality or event settings. Familiarity with event management software, ticketing systems, and basic audiovisual equipment is often required. Exceptional communication, adaptability, and teamwork are crucial soft skills for interacting with guests and supporting event logistics. These skills and qualities ensure smooth event operations, positive attendee experiences, and the ability to handle unexpected challenges effectively.

What are some common challenges faced by event staff during large-scale events, and how can they be addressed?

Event Staff often face challenges such as managing large crowds, adapting to last-minute changes, and maintaining effective communication with team members. Handling these situations requires strong problem-solving skills, the ability to stay calm under pressure, and clear coordination with supervisors and colleagues. Proactively familiarizing yourself with the event layout, emergency procedures, and communication tools can help you respond quickly and ensure a smooth experience for attendees and staff alike.

What is the difference between Event Staff vs Security Guard?

AspectEvent StaffSecurity Guard
CredentialsBasic training, sometimes certification depending on eventSecurity license or certification often required
Work EnvironmentEvents, concerts, conferences, festivalsBuildings, venues, public spaces, private properties
Employer & IndustryEvent planning companies, venues, event organizersSecurity firms, private companies, public agencies
Common Search/ComparisonEvent Staff vs Security Guard

Event Staff and Security Guards both work in event settings, but their roles differ. Event Staff focus on customer service, logistics, and assisting attendees, while Security Guards primarily ensure safety and enforce rules. Understanding these differences helps in choosing the right role for your skills and career goals.

More about Event Staff jobs

What are the most commonly searched types of Event Staff jobs in Iowa?

The most popular types of Event Staff jobs in Iowa are:

What are popular job titles related to Event Staff jobs in Iowa?

For Event Staff jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Event Staff jobs in Iowa look for?

The top searched job categories for Event Staff jobs in Iowa are:

What cities in Iowa are hiring for Event Staff jobs?

Cities in Iowa with the most Event Staff job openings:

Event Staff jobs near you
Infographic showing various Event Staff job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 76% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $60,165 per year, or $28.9 per hour.

Title Guest Services Event Staff | Part-Time | Iowa Events Center

Comcast Sales

Des Moines, IA • On-site

$13/hr

Part-time

Retirement

Re-posted 25 days ago

Job description

Guest Services Event Staff | Part-Time | Iowa Events Center
Location US-IA-Des Moines
Job Post Information* : Posted Date 5 days ago(8/14/2026 5:09 PM)
Job ID 2026-34167
Location Name Iowa Events Center
Category Guest Services
Type Regular Part-Time
Location : Location US-IA-Des Moines
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 50309
Location : Address 730 Third Street
Job Post Information* : Post End Date 11/13/2026
Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary

Guest Services Event Staff are on-call, per-event employees who will act as the primary providers of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Services Event Staff will support different areas as needed, including ushering, ticket taking, suite staff, and door guards.

This role will pay an hourly rate of $13.00

Benefits for part-time roles: 401(k) savings plan and 401(k) matching.

This position will remain open until November 13, 2026.

Responsibilities
  • Provide exceptional customer service and assistance to all guests.
  • Greet and scan tickets as guests enter the building.
  • Greet and usher guests to their seats.
  • Provide directional assistance to guests throughout the facility.
  • Control and monitor all access to all restricted areas for events.
  • Provide a safe and secure environment for the Iowa Events Center.
  • Report actual/suspected violations of IEC policies, procedures, rules, or regulations to your supervisor.
  • Complete an incident report on a timely basis, as required.
  • Ensure emergency exits are clear at all times and assist guests with special needs exit safely.
  • Act as a member of the emergency evacuation team by directing guests to emergency exits.
  • Move around to various positions/locations as event needs.
  • Hand out materials to guests as needed for events.
  • Follow all event procedures and safety standards.
  • Provide excellent customer service assistance to all clients.
  • All other duties assigned by Guest Services Manager or Supervisor.
Qualifications
  • High school diploma or equivalent preferred.
  • Must have a demonstrated ability to function in a fast-paced, high-pressure environment.
  • Customer service experience and exceptional customer service and communication skills.
  • Comfortable working with the public with an outgoing and friendly personality.
  • Ability to communicate clearly and concisely.
  • Ability to work both independently and as part of team, remaining flexible in your role
  • Ability to work a flexible schedule, including long hours, nights, weekends, and holidays.
  • Ability to work the majority of Arena events at the Iowa Events Center.
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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