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Event Staff Assistant Jobs in Alberta (NOW HIRING)

Thirteenth Floor Entertainment Group

Stay alert for safety hazards and report them immediately to management. * Assist security personnel in maintaining a secure environment for guests and staff, ensuring everyone enjoys the event ...

Hines

Staff Assistant

Calgary, AB · On-site

Responsibilities The Staff Assistant is a highly visible, customer-focused position responsible for ... Help create a welcoming and engaging experience for tenants participating in property events and ...

Hines

Staff Assistant

Calgary, AB

The Staff Assistant is a highly visible, customer-focused position responsible for delivering ... Help create a welcoming and engaging experience for tenants participating in property events and ...

Hines

Staff Assistant

Calgary, AB · On-site

Responsibilities The Staff Assistant is a highly visible, customer-focused position responsible for ... Help create a welcoming and engaging experience for tenants participating in property events and ...

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Event Staff Assistant information

What is an event staff assistant?

Event Staff Assistants are individuals who help organize and manage events by providing support before, during, and after the event. Their responsibilities often include setting up equipment, assisting guests, monitoring entry points, and ensuring everything runs smoothly. They work under the supervision of event coordinators or managers, and their tasks can vary depending on the size and type of event. Excellent communication and organizational skills are important for this role. Event Staff Assistants play a key role in creating a positive experience for attendees.

What are the key skills and qualifications needed to thrive as an event staff assistant?

To thrive as an Event Staff Assistant, you generally need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with event management software, ticketing platforms, and basic AV equipment is often required. Exceptional communication, teamwork, and problem-solving abilities are crucial soft skills for this role. These skills ensure smooth event operations, enhance guest experiences, and help the team respond effectively to any challenges during events.

What are some common challenges faced by event staff assistants, and how can they be managed effectively?

Event Staff Assistants often encounter challenges such as managing large crowds, adapting to last-minute changes, and coordinating with multiple teams under tight deadlines. Effective communication, flexibility, and staying organized are crucial for handling these situations. Building strong teamwork skills and remaining calm under pressure can help ensure events run smoothly and guests have a positive experience. Many organizations provide on-the-job training to help staff assistants develop these essential skills.

What is the difference between Event Staff Assistant vs Event Coordinator?

AspectEvent Staff AssistantEvent Coordinator
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigher education or specialized training in event planning or management
Work EnvironmentAssist with setup, guest management, and logistics at eventsOversee event planning, coordination, and execution from start to finish
Employer & Industry UsageEvent venues, catering companies, event staffing agenciesEvent planning firms, corporate event departments, wedding planners

While both roles support events, the Event Staff Assistant focuses on on-the-ground support and logistics, whereas the Event Coordinator manages overall planning and coordination. The Assistant typically requires less experience and credentials, working under supervision, while the Coordinator handles broader responsibilities and client interactions.

Is being an event staff assistant a stressful job?

Event staff assistants often work in fast-paced environments that can be physically demanding and require multitasking, which may lead to stress during busy events. However, the level of stress varies depending on the event size, responsibilities, and individual experience. Good communication skills and preparation can help manage job-related stress effectively.

What does an event staff assistant do?

An event staff assistant helps organize and manage events by assisting with setup, registration, crowd control, and ensuring the smooth operation of activities. They may also handle customer service, distribute materials, and support event coordinators, often working in fast-paced environments and requiring good communication skills.

What qualifications do event staff assistants need?

Event staff assistants typically need good communication skills, the ability to work in a team, and customer service experience. Many positions require a high school diploma or equivalent, and some roles may prefer previous experience in event support or hospitality. Flexibility with schedules and the ability to stand for long periods are also important.

What are popular job titles related to Event Staff Assistant jobs in Alberta?

For Event Staff Assistant jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Event Staff Assistant jobs in Alberta look for?

The top searched job categories for Event Staff Assistant jobs in Alberta are:

Event Staff Assistant jobs near you
Infographic showing various Event Staff Assistant job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Event Staff

On-site

Thirteenth Floor Entertainment Group
Arts, Entertainment, and Recreation • 1 - 5K employees
Learn more about Thirteenth Floor Entertainment Groupexternal

Full-time

Re-posted 12 days ago

Job description

Job Title: Event Staff (Seasonal)

Step into the excitement of Thirteenth Floor Entertainment Group, the nation’s leader in immersive, story-driven live events and haunted attractions. As part of our seasonal team, you’ll help create unforgettable experiences that thrill and delight guests—from heart-pounding haunted houses to innovative special events. With a legacy of pushing the boundaries of themed entertainment and a culture fueled by creativity, collaboration, and fun, you’ll join a passionate community that brings world-class scares and smiles to life.

Returning Applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season, please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

Job Summary

As a Seasonal Event Staff Member , you will play an essential role in delivering seamless, thrilling, and memorable experiences for every guest. You will bring energy, attentiveness, and professionalism to ensure the event runs smoothly—guiding guests, managing crowd flow, and maintaining the immersive atmosphere that defines our attraction. Working collaboratively with fellow team members and supervisors, you will help create an organized, safe, and electrifying environment where every visitor leaves with unforgettable memories.

Key Responsibilities

Traffic Flow Management

  • Guide guests efficiently through the attraction, keeping lines moving and minimizing wait times so everyone can enjoy the thrills.

  • Direct visitors to designated areas such as queue lines, entrances, and exits, and implement effective crowd management strategies to maintain safety and maximize the guest experience.

  • Be proactive in identifying potential bottlenecks and respond quickly to ensure a steady, enjoyable flow throughout the event.

Customer Service

  • Deliver friendly, professional assistance at every interaction.

  • Answer questions, provide clear instructions, and help guests understand the rules and layout of the haunt.

  • Approach every concern with empathy and resolve issues promptly, turning challenges into positive experiences.

Event Operations

  • Play a hands-on role in event setup and teardown, keeping every area clean, organized, and ready for action.

  • Work closely with fellow staff to maintain the immersive environment, ensuring props, décor, and effects are in place and functioning.

  • Support special event needs as they arise to create a seamless experience behind the scenes.

Safety and Security

  • Stay alert for safety hazards and report them immediately to management.

  • Assist security personnel in maintaining a secure environment for guests and staff, ensuring everyone enjoys the event safely.

  • Respond calmly and efficiently in emergency situations.

Communication

  • Collaborate with actors, managers, and other team members to ensure a seamless guest experience.

  • Share important updates, coordinate crowd movements, and contribute ideas to improve operations and efficiency.

 

Position Requirements

  • Must be 18 years of age or older at the time of hire.

  • Must be legally authorized to work in the United States; employment eligibility will be verified through E-Verify.

  • Must be available to work evenings, weekends, and holidays as required by event schedules.

  • Comfortable working in dark, loud, and themed environments with strobe effects, fog, and close guest interaction.

This is a seasonal position tied to select events produced by Thirteenth Floor Entertainment Group. Employment is at-will, and there is no guarantee of continued or repeat employment in future seasons or events.

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